Data Entry Customer

DARREN BISHOP

*** * ***** ** *****, Fayetteville, Arkansas 72701

Cell: 479-***-****, E-mail: ***.******@*******.***

PROFESSIONAL SUMMARY

Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Excels at customer satisfaction and retention. Flexible and hardworking in deadline-driven environments. Customer server professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.

SKILLS

Trusted key holder

Creative problem solver

Exceptional Communication Skills

MS Windows/Office/Excel/PP proficient

Quick learner

Training development aptitude

Cash flow management

Multi-line phone talent

Strong client relations

Supervisory

WORK HISTORY

09/2012 – 02/2016

Chartwells: Fayetteville, AR

Lead. This position focuses on supporting the operations of Campus Dining Services. The key mission of this position is to enhance the image of Campus Dining Services through marketing plan development and execution, which includes communications and advertising strategies. Assist and train Associates in merchandising our products and services to achieve maximum customer appeal and enhance sales. Review and order marketing and merchandising material. Greet customers entering the store to ascertain what each customer wants or needs.

01/2012 – 08/2012

Adecco/Kelly Services: Joplin, MO

Data Entry Clerk. Insert customer and account data by inputting text and numerical based information from source documents within time limits. Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry. Review data for deficiencies or errors, correct any incompatibilities if possible and check output. Apply data program techniques and procedures. Generate reports, store completed work in designated locations and perform backup operations. Keeping information confidential.

05/2007 – 04/2011

PCI Composites; Wichita, KS

Assembler. Prepare work to be accomplished by studying assembly instructions, blueprint specifications and parts lists; gathering parts, subassemblies, tools and materials. Assemble components by examining connections for correct fit. Fastening parts and subassemblies. Keep equipment operational by completing preventative maintenance requirements; troubleshoot malfunctions and call for needed repairs. Maintain a clean and safe work area by complying with procedures, rules, and regulations. Maintain supplies inventory by checking stock to determine inventory level; anticipate needed supplies; place and expedite orders for supplies; verify receipt of supplies.

EDUCATION

University of Arkansas- Fayetteville, AR

Bachelor of Arts 2016

Major: Communication Minor: Philosophy

Recipient of Award for Academic Excellence

Member and officer of Lambda Pi Eta, the Communication Honor Society

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