Carrie De Los Santos

**** *** **** ***

Garland, TX 75042

Cell 214-***-****

acvn1p@r.postjobfree.com

Work Experience

Baylor Scott and White Medical Center 2010.May to 2016.May 2300 Marie Curie Blvd Garland, TX 75042 Sylvia Parras, Manager 972-***-****

Title: Access Services Representative Duties: obtain current and accurate demographics and insurance information to register patient’s, negotiate and collect deposits and co-payment/co-insurance amounts, generally responsible for assuring correct billing information to minimize the reimbursement risks

Texas Best Care Home Health Inc. 2008.Oct 2010.May 18601 LBJ Freeway, Suite 150 Mesquite, TX 75150 Sara Varghese, D.O.N. 972-***-****

Title: Office Coordinator Duties: provide flow of information and an understanding of Federal and State laws to the staff and patient from the physician, or facility, generally responsible for assisting the D.O.N. in coordination of all Agency activities, schedules, and interdisciplinary teams

City Of Garland

2009.Mar to Still Employed PRN

800 Main Street Garland, TX 75040

Sharon Brown, Transportation Representative 972-***-****

Title: School Crossing Guard

Duties: display signals to vehicles indicating them to stop, facilitate the safe crossing of streets by school children, monitor the safety and well-being of children en route to and from school

Affordable Home Health Care 2009.Oct to 2010.Feb

12115 Self Plaza Drive Dallas, TX 75218

Wendy Pickard, L.V.N. 972-***-****

Title: Data Entry Specialist

Duties: verification and entry of all data collected by the clinical staff, submitted by the physician, or provided by a facility consistent with State and Federal regulations, and agency policies and procedures, with critical attention to detail, accuracy, and proficiency

PHNS 2009.Jan to 2009.Oct

5400 LBJ Freeway, Suite 200 Dallas, TX 75240

Sebrena Murphy, Senior Human Resources Mgr 214-***-****

Title: Remote Patient Account Representative

Duties: verification of insurance coverage and eligibility, correction of billing and coding errors, collecting from patient's, ins. companies and third parties for services rendered

Girling Health Care, Inc. 2008.Sep to 2009.Jan

4849 Greenville Avenue, Suite 1400

Dallas, TX 75206

Kathy Duncan, D.O.N. 214-***-****

Title: Intake Coordinator

Duties: acceptance, processing, and coordination of all referrals for patient care services, entering all patient demographics, verification and entry of all data submitted by the physician or facility, consistent with State/ Federal regulations, and agency policies

Priority Home Health Services 2007.Aug to 2008.Aug

12160 Abrams Road, Suite 625 Dallas, TX 75243

Christine Turner, A.D.O.N. 214-***-****

Title: Intake Coordinator

Duties: acceptance, processing, and coordination of all referrals for patient care services, scheduling the patient services with knowledge of Federal, State and JCAHO guidelines/regulations, coordination with billing in verifying/establishing treatment auth

Wound Care Consultants 2004.Jan to 2007.Aug

5481 Blair Road Dallas, TX 75216

Tennile McNeil, Administrative Assistant 214-***-****

Title: Medical Assistant

Duties: all aspects of both front and back office medical assisting, patient check-in/check-out, collections, insurance verification, pre-certifications, billing, triage, lab work, scribing, and refill authorizations

Accomplish

ments

Who’s Who Among American High School Students Award, Outstanding Academic Achievement and the Presidential Academic Fitness Award, Recipient of the HOSA Scholarship from Garland High School, Recipient of the Lucia & Angela Rick Nurse Scholarship from the Soroptimist International Club of Garland, Texas

First Place in 2013 for the Bill Aston Qua;ity Improvement Award for Baylor, Top Accuracy award for the highest percentage of Registration Accuracy for Baylor 2011-205, Service Excellence Award for Positive Press Ganey Customer Comment for Baylor, Strong Performer on all Merit Awards with increases for Baylor

Activities

Former HOCT officer, Dorm Room President at Texas Tech University, Former TOPS member and instructor

Education

1985-1989 Graduate of Garland High School, Garland, TX

1989-1990 Nursing Major at Texas Tech University, Lubbock, TX

1991-1994 Nursing Major at Brookhaven College, Farmers Branch, TX

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