Manager Customer Service

Location:

Safety Harbor, FL

Posted:

July 10, 2016

Contact this candidate

Resume:

Maria Gutierrez

**** ******* ****, *** #***, Tampa, Florida 33613

813-***-****

acvmvs@r.postjobfree.com

OBJECTIVE:

To obtain a full time office assistant or office based position. Currently in attendance at Hillsborough Community College (part time) with a concentration in Criminal Justice. My main experience is in fast food but I am looking to expand my career knowledge through education and experience.

WORK EXPERIENCE:

Crew Trainer

May 2014 present

McDonald's 920 E Fowler Ave. Tampa, Fl 33612

Restaurant/Food Services

Supervising the newly employed during day to day tasks. Utilized a proprietary IPS system in which I analyzed labor hours against store needs, accounted for daily hours against sales.

Secretary

November 2013 May 2014

Pride Imports LLC Tampa, Florida

Business Services Other

Monitored the company website made outbound calls to customers for follow up’s and collection of payments. Communicating current promotions, utilized excel invoices, work with excel, and the operating system Agora. Tracked shipping through UPS and Fedex. Assistant Manager

December 2012 September 2013

Zekos Tampa, Florida

Restaurant/Food Services

Supervised a crew of 6 people while utilizing a UNB, cash operating system, on a day to day basis. Waitressed While providing excellent customer service. EDUCATION

High School or equivalent,

June 2011

Chamberlain Adult School Tampa, Florida

GED

SKILLS:

Computer Programs:

Microsoft Excel

Intermediate

Website Design: Intermediate

Customer Communications: Expert

Maria Gutierrez

1250 Skipper Road, Apt #217, Tampa, Florida 33613