Emily Taillon

805-***-****

acvmpn@r.postjobfree.com

PROFESSIONAL PROFILE

Experienced administrative support professional with exceptional skills in client relationships and collaborating with multiple members to achieve department and corporate objectives. Eager to leverage the ten years of expertise and experience within the medical-legal industry and apply the transferable administrative skills achieved and make a long-term contribution to the company.

EDUCATION

Bachelor of Arts in Sociology

California State University Northridge

Graduated December, 2003

SUMMARY OF QUALIFICATIONS

Competent in assessment and understanding of organizational policies and procedures; experienced in customer service and customer relations; capacity to work well under pressure and handle all unexpected situations accordingly; able to multitask and complete all required daily responsibility; manage time effectively in a fast-pace environment; maintain effective and positive rapport with fellow coworkers and upper management.

AREAS OF EXPERTISE

Administrative Skills ? Document Management ? Industry Networking

Quality Improvement ? HIPAA Compliance ? Audit Management

PROFESSIONAL PROJECTS

Medical Records Chart Review-(Assembly & Analysis)

Independent Consultant: SEA & Associates Medical-Legal Consultants

Ventura, Ca December 2014-Present

Deficiency Analysis & Problem Resolution

? Analyze medical records for completeness and compliance in accordance with federal and state regulatory guidelines in preparation for RN Utilization Review

? Identify, research, and report chart deficiencies to the correct clinical staff to provide professional level support and services for the facilitation of chart completion per legal requests.

PROFESSIONAL PROJECTS cont?d

Interim Medical Records Coordinator

Los Angeles Jewish Home: Brandman Centers for Senior Care- (Exact Staff, Inc

Woodland Hills, Ca) March 2014-August 2014

Administration & Organization

? Instrumental in improving Medical Record documentation and management processes by creating highly effective electronic organizational and filing systems; increased staff compliance and turnaround time of their discipline focused Participant care plans via monitoring and auditing quarterly, semi-annual, and annual Assessments and Progress Notes.

? Managed all aspects of Medical Record Documentation set by the State of California for the annual CMS QAPI Audit- responsibilities included, revision of past Medical Record Chart Review Audit Tool; implement state requested Corrective Action Plans in order to achieve 100% in each Quality/Core Measure.

PROFESSIONAL EXPERIENCE

Patient Access Registrar

Los Robles Hospital & Medical Center

Thousand Oaks, Ca April 2012- March 2014

Communication & Client Relations

? Performed in-person interviews from patients in the Emergency Room; treated each individual with respect and provided information without breaking the integrity of HIPPA standards.

? Verified and updated patient demographic information, insurance coverage; obtained necessary pre-certification and authorization for inpatient accounts; performed Point of Service collection of copayments; processed and distributed paperwork on each patient to appropriate departments and team leaders.

PROFESSIONAL EXPERIENCE cont?d

Transcription Clerk

Los Robles Hospital & Medical Center

Thousand Oaks, Ca September 2005- April 2012

Document Management & Quality Improvement

? Managed transcription area in the Health Information Management Department; monitored turn-around time from physician dictation to receiving transcribed dictations; processed and edited transcribed medical dictations; followed alphanumeric system in order to distribute, chart, and file reports.

? Cross-trained and contributed to the activities in the Physician Completion; tracked internal projects to ensure corporate benchmarks were met; built industry networking relationships, both professionally and personally.

INDUSTRY-RELATED SKILLS

Capable of composing correspondence and other documents; Trained to coordinate the flow of documents, both electronic and paper, between departments; familiar with appropriate standards while handling highly sensitive and confidential information; advanced competency level of organizational skills, attention to detail, and accuracy in organizing and maintaining records and files, developing, and maintaining multiple varieties of files, forms, records, logs, schedules, and lists.

Programs of High Proficiency: Microsoft Office 365 (Word, Excel, Outlook), Hospital Software Programs (i.e. Meditech, PCI, Clarity, Intellisource/ Passport, Front Office Scanning, Teletracker/ Onbase, Healthcare Payment Systems); PACECARE Online (On Lok), SPSS, EMR

PROFESSIONAL REFERENCES

? Human Resources Dept, Los Angeles Jewish Home- BCSC- 818-***-****

? Nmeona Okorie- Medical Records Coordinator, LAJH BCSC- 818-***-****

? Lorena Lopez- Former Coworker at Los Robles Hospital- 805-***-****

? Mark Apelian- Partner at The Law Office of Bryman & Apelian- 818-***-****

HISTORICAL COMPENSATION

? SEA & Associates Medical-Legal Consultants $18/HR

? The Law Office of Bryman & Apelian $18/HR

? Los Angeles Jewish Home: Brandman Centers for Senior Care $18/HR

? Los Robles Hospital & Medical Center (Patient Access Registrar) $19.77/HR

? Los Robles Hospital & Medical Center (Transcription Clerk) $21..06

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