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Dedicated Hospitality professional senior Executive that sets the stage for

the overall team success with a vision and Commitment to quality. Hands-on

Leader with operational skills; oriented on customer interactions, whom

thinks critically and objectively with problem solving skills and the

ability to create offers and make quick decisions based on business

demands. Passionate hotelier with high energy and extensive international

experience with exposures in seven different countries on three continents

as Senior Hotel executive.

Numerous renovations and rebranding and openings done. Capable to maximize

resources and improve bottom lines through expert creativity, leadership

quality focused, staff Development, revenue Analysis, yield management,

cost control, and visionary P&L management. Providing effective Solutions

to produce immediate impact for long term success.

Languages spoken: English & Japanese (fluent), French (native).

CORE SKILLS AND KNOWLEDGES

OPERATIONS-MANAGEMENT STAFF DEVELOPMENT CUSTOMER-SERVICE P&L-

MANAGEMENT

Hotel management Recruiting /Hiring Guests Satisfaction

Budget Management

Multi-site Operations Talent Optimization Increase of

Occupancy P&L - Cost controls

Hospitality Management Training & Coaching Customer Retention

Revenue Analysis

F&B Michelin rated Motivation & Empower Quality Assurance

Yield Management

CAREER OBJECTIVES

A challenging and rewarding opportunity as General Manager which will

effectively utilize

my extensive experience, training and professional expertise. the position

should allow for continued growth and advancement commensurate with

performances. Able to relocate.

LEADERSHIP EXPERIENCE

03/ 2016-to Present Pre-Opening General Manager -Izu -JAPAN-

Holistic Luxury Spa Resort (potentially

SLHW/RC)

Consulting I/c of resort Project development from scratch with coordination

of drafts / CAD's

and detailed Designs drafts, as main adviser for owning-co, coordination

with local and foreign

Architects and contractors-construction, postponed lately for opening

scheduled for end-2017.

10/2014-till 12/2015 General Manager

Hotel Sofitel Silver Plaza Jinan

-CHINA-

5 Star hotel, 356 spacious rooms & suites, 4 F&B Outlets, Millsime lounge,

2000 sqm Banquet

facilities, So Fit with indoor swimming pool, located in cbd.

http://www.sofitel.com/gb/hotel-2875-sofitel-jinan-silver-plaza/index.shtml

GOP % above forecast despite economic downturn and extra competitors yoy.

Guests Satisfaction Index score improved yoy by almost plus 10 %, best LRA

check brand standards score in area, highest improvement vs previous year.

Streamlined balance sheets, improving F&B revenues and better expenses

control

Increased connections with local community and officials by organizing

events

Secured new partnerships with local press, leading to improve the hotel

exposures

Coordination of renovations of the hotel entrance pathway, lobby marbles

etc..

Numerous Awards highlights for year 2015 such as:

Shandong Gold Star" Hotel Award (Shandong Hotel Industry Association)

Best Service Excellent (Corporation hotel in Shandong Industry Association)

2015 China Wine List Awards

The Best Luxury Hotel MICE GOLDEN CHAIR AWARD

*Resigned to go back home Urgently to Japan having my wife going through an

major surgery on 20th of Dec 2015.followed by a two months break (now fully

settled after 7 months)*

01/2014 - till 09/2014 General Manager

Hotel Sofitel Wanda Harbin Hotel -CHINA-

5 Star hotel, 322 rooms & suites, 5 Food & Beverage Outlets and banquet.

http://www.sofitel.com/gb/hotel-6824-sofitel-wanda-

harbin/index.shtml#./index.shtml

*Short mission Assignment overlooking major renovation's coordination for

this old property: adding connecting rooms and selected rooms upgrades,

full renovation of the hotel entrance Canopy and pathway, lobby area

marbles, exchange of all Guest elevators,

Beside and despite the large Renovation program the hotel managed to remain

open,

Achievements were: Despite disturbance with construction works managed to

slightly improve the satisfaction. Full review of SOP's and P&P's, review

360 of all accounts, increase of sales calls per days, expenses full review

with cost control plan, lead various new implementations:.

Drafted new wedding themes and set ups with appealing concepts leading to

an award.

Arranging and Upselling our office spaces which leaded to get new companies

Despite construction some Awards have been received including:

"Top Ten Star Grade Hotel "Harbin Tourist Administration"

"Beauty China" - The Best 10 Brand Hotel (Asia Hotel Industry committee)

"Beauty China" - The Best 10 Hotel General Manager (Asia Hotel Industry

committee)

"Beauty China" - The Best Wedding Reception Hotel (Asia Hotel Industry

committee)

*Transferred to sister hotel Sofitel silver plaza Jinan.

05/2012 - 12/2013 Resident Manager

Hotel Sofitel Sunrich Guangzhou -CHINA-

5 Star luxury hotel, 493 Paris style dcor rooms & suites, 5 innovative

bars and restaurants, 17 state-of-the-art meeting rooms, recreational

facilities featuring the award winning SoSpa, SoFit 24-hour fitness center

and an indoor pool.

http://www.sofitel.com/gb/hotel-6318-sofitel-guangzhou-sunrich/index.shtml

I/c of the successful day to day operation, ensuring high level of service,

responsible for developing, presenting and implementing new, innovative

concepts, reflecting global trends and taking into consideration the local

market demand and opportunities

Achievements: Renovation program, Rooms and HSKP refinements;, Opening of

a new venue trendy bar and turnaround of an outlet to a brand new

successful Fine dining Grill restaurant generating more profit. The hotel

welcomed the largest Michelin Chefs event in China. Numerous prestigious

Awards have been received.

*Transferred to sister hotel Sofitel Wanda Harbin

12/2009 - 05/2012: Resident Manager

Hotel Sofitel Forebase Chongqing

-CHINA-

5 Star hotel, 464 Bedrooms, 5 Food & Beverage Outlets, large banquet.

http://www.sofitel.com/gb/hotel-6415-sofitel-forebase-chongqing/index.shtml

Started as EAM the first year then promoted as Resident Manager after 11

months.

Accountable for the day-to-day operations of the hotel. Directly

responsible for the operation. Setting/up and developing the agreed culture

and philosophy for the hotel. Involved in setting up departmental budgets

as well as kpi's monitoring for each department, setting standards,

procedures and strategies. Reporting to Area GM.

Mission of one month June to July 2011, as acting General manager

responsible for the facilitation of the handover from former GM of Sofitel

Ningbo to new assigned GM.

Achievements: Numerous awards received including Accor recognition, Wine

Spectator as one of the China's top wine list and the hotel has been listed

on Conde Nast's top Gold list.

*Transferred to sister Hotel Sofitel Sunrich Guangzhou

05/2007 - 11/2009: MD- Principal Hotel Consultant

GHCS- Hospitality Consulting - JAPAN-

Combination of contracted consulting missions done for new private

establishments support on

Implementations as well as trainings Also contracted and acting as Task

force/support missions

Mainly for the launch of winter season of a Ski resort in northern Japan;

project of 2 outlets

in UAE introductions of Chefs and logistic support coordination i/o to fly

directly Fresh products

from Japan. Project of an Japanese local city hotel Rebranded to

International brand level

Consulting's including introduction of architects, creation of Business

Plans and support on site.

03/2008 - 10/2008: Logistic Task force Leader -G8 Summit Toya -

The Windsor Hotel Toya Resort & SPA -JAPAN-

5 Star, LHW/Leading Hotel of the World, 378 luxury Suites, 13 F&B Outlets

and BQT

http://g8-summit.town.toyako.hokkaido.jp/eng/summit/about/area/index.html

Called to come back as support member Reporting directly to President, VP

and GM, was responsible for a team of 10 DH senior members linked to all

department heads to coordinate the G8 summit parties requirement and set

up. Responsible for the communication & full coordination linked to all

related parties with embassies along with Ministry of Foreign affairs

Achievements: Awarded by Japanese Ministry of foreign affairs for

extraordinary service and outstanding behavior upon G8 summit.

04/2005 - 04/2007 General Manager i/c Food & Beverage Operations

Jardin De Bonheur / Sowa Project CoLtd.-JAPAN-

http://www.jardin-de-bonheur.com reported to the owning company,

Responsible for a team of 40 permanents. Responsible for the execution of

250 high profile weddings /year /Unit/500 Specialized in wedding planning's

from A to Z to caterings & honey moon trips. Planning and coordination of

another project with owners with famous French and Italian architects.

Achievements: Improved profitability by more than 20% on first year via

review of upselling system, Pricing system by demand and sales process, via

coordinating Sales training for the team.and 360% review of sales and

marketing plan, suppliers review and cost control.

07/ 2003 - 04/2005 Director of Food & Beverage

The Windsor Hotel Toya Resort & Spa- JAPAN-

5 Star, LHW /Leading Hotel of the World, 378 luxury Suites, 13 high-end F&B

Outlets (inc.2 units rated 3 Michelin) and large Banqueting

http://www.windsor-hotels.co.jp F&B Outlets including 3 rated Michelin

French Restaurant 'Michel Bras' Toya, and 'Kicho' as well as 'Miyamaso'

restaurants well known Japanese fine dining, Cafe Mulot and bakery Kayser.

Achievements: Set up and Launch of a new Italian restaurant and F&B Logo

shop and online system Full SOP review, Trainings full reset for all F&B,

implemented new POS, opening of Italian restaurant, organized numerous

promotions with Michelin partners.

04/2001 - 07/2003: Food & Beverage Manager

Luxury Collection Hotel, Thailand and Tahiti

5 Star,423 Bedrooms and Villas, 8 F&B outlets and large Banqueting service,

http://www.lagunaphuket.com

Combined with Task force assignment acting as RM and transferred to French

Polynesia -SHERATON TAHITI Maeva beach Hotel, Starting after a recent

strike to restore confidence and in order to prepare set up and logistic

for an upcoming Gov Summit.

1999-2001: Assistant Director of F&B & Training Mgr F&B

Sheraton Sapporo,

-JAPAN-

1995-1999: Deputy Restaurants Manager

Grand Intercontinental Yokohama JAPAN-

1993-1995: Restaurants Director

French Restaurant Bernard, Tokyo,

-JAPAN-

1989-1993: Chef de Cuisine (seasons)

Hotel La Vanoise, Savoie,

- FRANCE-

1985 - 1989: Hotels Barriere- Royal and Hotel du Golf

Various relief assignments: Bell desk,

Assistant Concierge-Front desk, Voiturier,

Fine dining waiter and Assistant Chef partie cook

FRANCE-

LANGUAGES SPOKEN

English Fluent

Japanese Fluent

French Native

Spanish, Mandarin, Thai Basics

EDUCATION

2015-2017 (MBA on going, e-Leadership & Sustainability

study) -Japan-

2008 Hospitality Marketing' by e-Cornell

USA

2006 Hotel structures-Bldg Projects Development

studies -Japan-

1993-1995 Japanese school of Tokyo - Japanese courses.

-Japan-

1987 Hospitality Management School-CAP -BP

-France-

1985 Lyce Technique De Normandie -BA. Law

commerce- France-

Workshops and training courses attended, (short list only)

2015 ketchum Icon Dealing with Media Crisis

2012 Sofitel Luxury Hotels Revenue Manager Pass

2012 Emergency Crisis Media Response

2010 ACCOR Asia-Pacific Train the Trainer

2010 Excellence in Strategic Selling'

'Negotiations Skill' by TSA

2010 Sofitel Luxury Hotels Luxury Immersion

2009 Hotel Management Leadership Transaction

Cross cultural courses, Team building courses, Crisis Management', Media

Crisis,

Digital Marketing, Training' by Accor, Certificate of 'Marketing a Service,

Hotel Revenue

Management by Accor, Selling, by Objective', GMP/ General Manager Program-

Japan,

MAP / Hotel Management Awareness Program. Emergency procedures, Fire

handling, CPR,

HACCP, FSMS.

Memberships:

Former extra Lecturer Sommelier Japan; Former Member of French Alliance

committee.

Sabre d'Or japan, Escoffier Member, Classic Porsche owners Club Japan,

LIONs CLUB japan.

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