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Sales Technical Support

Location:
Cary, IL
Posted:
July 09, 2016

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Resume:

James P. McCauley

*** *** *** ******

Algonquin, IL. 60102

847-***-****

E-mail: acvmjd@r.postjobfree.com

OBJECTIVE

To continue my career in Technical Sales with a leading Fluid Handling company. The ability to use my experience and expertise to generate new business as well as penetrate business from existing customers.

EMPLOYMENT HISTORY

Cole-Parmer Vernon Hills, IL. (2006 to 2016)

International manufacturer of peristaltic pumps flow meters and various fluid handling devices.

Application & Thermal Imaging Specialist – Provide technical support for product lines, supporting customer pump applications and support sales teams with phone technical support. Specific technical support includes; troubleshooting, pipe systems analysis, and product recommendations to address issues and opportunities, for customer, end-user and sales team.

Write quotations for all products and channels worldwide

Provide phone Technical Support for; Customers, Sales team, Channel Partners, and Field Service as applicable and appropriate

Increase sales through PPI and CARES Programs

Develop and conduct monthly webinars in addition to yearly 2 day F.A.T. Training (Factory Authorized Technician Training)

Verbally recommend products and direct customer to correct business channel

FLUID SEALING CONSULTANTS Schererville, IN. (2003 to 2006)

Fluid Sealing Device Specialist - Develop new business while penetrating existing accounts, 16.5% growth in territory. Territory includes but not limited to Power, Chemical, Automotive and other various Industries.

Principal Responsibilities:

Account Management and Development.

Sell to all levels of Plant Management.

Develop long-term relationships with key accounts.

Provided specific training and seminars.

Increased customer’s mean time between failures through Sales Oriented Management Program.

Analyzed systems of failed components through troubleshooting.

Warrender LTD. / Warco Inc. Lake Forest, IL. (2001 to 2003)

National Pump Distributor of Magnetic driven pumps and filter systems

Regional Sales Manager – Increase sales through existing distributor network, direct sales, and OEM’s. Increased 2002 sales 19.97%

Principal Responsibilities:

Sales Forecasting and territory development

Train distributor sales force

Develop relationships with top 25 key end users and OEM’s

Travel extensively with distributors in a 26 state territory

Participate in local and national trade shows

DURAMETER Pump Company Inc. Angola, NY. (2000 to 2001)

International Manufacturing Company of a full line of engineered industrial metering pumps

Regional Manager- Increase sales through existing distributor network and OEM’s. Increased sales by 12% (company sold to Haskel International)

Principal Responsibilities:

Sales forecasting and territory development

Train distributor’s sales force

Travel extensively with distributors throughout the Midwest

Negotiate contracts with new and existing distributor

Participate in local and national trade shows

Corrosion Fluid Products Corporation Romeoville, IL. (1998 to 2000)

A Midwest distributor of corrosion resistant pumps, valves, and piping.

Sales Engineer-grow existing business with end users, and develop new business with engineering firms on new plant projects. Territory includes but not limited to Pharmaceutical, Power, Chemical, and Automotive.

Principal Responsibilities:

Account Management and Development.

Sell to all levels of Plant Management.

Plant convergence to key vendor or integrated supplier

Develop long-term relationships with key accounts.

Increased customer’s mean time between failures through Sales Oriented Management Program.

Analyzed systems of failed components through troubleshooting.

A.W. Chesterton Company South Holland, IL. (1993 to 1998)

An ISO 9000 International Manufacturing Company of a full line of fluid sealing devices and pumps.

Fluid Sealing Device Specialist - Develop new business while penetrating existing accounts, 53% growth in territory for 1997. Territory includes but not limited to Power, Chemical, Automotive and other various Industries. Converted a nuclear power and automobile plant to Chesterton products.

EDUCATION

Northern Illinois University, DeKalb Illinois

ITC Infrared Training Center

McHenry County College

McNally Institute - Centrifugal Pump and Seal certified.

Mechanical Seal Application Course

Chesterton Level III advanced API, mechanical sealing system.

Sales Oriented Management Program.

REFERENCES

Available upon request



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