Project Manager Management

EDWIN VELAZQUEZ

IT/Telecom Project Manager/Analyst

acvmip@r.postjobfree.com 347-***-**** Linkedin

SUMMARY OF QUALIFICATIONS

Considerable background and experience in technical and/or functional roles providing leadership in most aspects of project management/business analysis. Demonstrated depth and breadth of expertise in the proper methodologies and frameworks (agile, waterfall, kaizen) to deliver value to stakeholders, management teams, and recipient organizations. Ability to leverage skills in motivating, facilitating, influencing and driving results for firms dealing with both legacy and cutting edge technologies(AVAYA, Cisco, Nice, Siemens, ROLM, IBM, Nortel to name but a few).

EDUCATION & CERTIFICATIONS

Lehman College, C.U.N.Y., NY- B.S. Computer Science (currently in Master’s Program)

Project Management Professional- PMI (Project Management Institute) - PMP#1290375

Business Analyst Certification (ExpertRating-3011469)

ITIL Foundation (AXELOS #983775)

SCRUM Master

Six Sigma

Certificate in Project Management (PMBOK)-Boston University

Business Management Certificate from Alabama A&M University

IBM Customer Management Certificate

Verizon Customer Change Request System

Certifications in numerous Telecom Products

MULTIDIMENSIONAL TECHNICAL SKILLS

IT & Telecom: Re-design, deployment, implementation, moves and installation of Voice and Data Systems, CRM (Customer Relationship Management, ACD (Automatic Call Distribution), CDR (Call Detail Recording) solutions and Call Centers.

Software and Development: JAVA, Apache servers, PHP, MySQL databases, JavaScript, HTML, CSS, LISP, Prolog, Ruby, Unix/Linux, Mac OS, CICS,COBOL,JCL and SDLC (systems/software Development Life Cycle). Microsoft Word, Excel, PowerPoint, Access, Project, SPSS…

PROFESSIONAL EXPERIENCE

Led project for windows 7 upgrades/migrations agency wide due to Microsoft’s nonsupport of XP-completed prior to deadline and under budget

Created and managed project artifacts(Charter, Plans, etc…) and technical documentation for the engineering staff to follow with respect to installation of data lines in the entire NY region resulting in faster client sales(involved multiple stakeholders and reporting to remote management in the Mid-West)

Oversaw multi-million dollar conversion from legacy systems to VOIP network resulting in a cost savings of ten million dollars over 7 years(multi-vendor management)

Developed and conducted train the trainer sessions in all regions resulting in increased user acceptance of new technologies

Identified, analyzed, recommended and implemented agency requirements as well as departmental telecommunications services resulting in cost savings and increased productivity

Led a team of 17 staff members in the relocation, design & implementation of the new facilities and the Casa Cyber educational technology platform resulting in a micro-business development grant from AT&T and recipient of the Small Hispanic Chamber of the year award

Taught, conducted seminars and participated in community organizing/public speaking for grass roots organizations

Directed entire voice/data network following newly established statewide government requirements resulting in full compliance

Resolved emergency situations such as, major system infarctions resulting from new software implementation

Grew two small businesses from yearly profit of $0 to 250k

Decided on whether projects could be done in-house or bid to outside vendors each managed to completion

Installation and service on all ROLM systems and peripherals in an effort to maintain SLA’s and facilitate expansion activities

facilitated sales calls and appointments resulting in a broader client base

coordinated daily system moves, adds and changes facilitating increased revenue

WORK HISTORY

2010-Present Lehman College I.T. Center-College Assistant, Bronx, NY

2010-2014 CUNY Research Foundation I.T. Specialist, New York, NY

2007-Present Independent Consulting, IT/Telecom Project Manager/Analyst, New York, NY

2006-2007 Brooklyn Hispanic Chamber of Commerce-Executive VP, Brooklyn, NY

1998-2006 Velazquez Voice & Data -Project Manager/Owner, Brooklyn, NY

1993-1998 Visiting Nurse Service of New York, Inc. - Voice/Data Analyst, New York, NY

1990-1993 Integrated Systems Group-Technical Engineer/Consultant, Queens, NY

1984-1990 International Business Machines (IBM) - Senior Technical Analyst, Customer Engineer, Software Analyst, Customer Support Representative, New York, NY

1979-1983 United States Marine Corps-Manpower Management Systems, Camp Lejeune, NC

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