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Customer Service Sales

Location:
Miami, FL
Posted:
July 09, 2016

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Resume:

Kevin Ganesh

**** ****** ******

Orlando, FL ****8

407-***-****

acvmi3@r.postjobfree.com

OBJECTIVE

To continue my career with an organization that will utilize my management, supervision and sales skills to benefit mutual growth and success.

Summary of Qualifications

Heavy Duty Parts Distribution

Supervised – 25+ employees

Oversee all of freight inbound and outbound

Oversee Inventory and adjust – Quality Control

Conduct Weekly/Monthly/Quarterly Meetings

Reconciliation/Budgeting

Commercial/Custom/Wholesale Auto/Refurbished/Rebuild/Aftermarket Parts

Diagnostic (Electronic parts and Automotive)

EXPERIENCE

Warehouse Supervisor

April 2012– Present

Cues Inc./Orlando, FL

Responsible for all inbound inventory (UPS, FED EX, and independent vendors), Audits on invoicing, inventory and replenishment.

Manage a team of 15 warehouse associates, executed training and coaching of current and new hires, conduct monthly safety meetings

Creates weekly/monthly strategies for shipping budget meeting company’s expectations, will also always exceeding beyond customer satisfaction.

Conduct QC on incoming shipments for packaging/quantity accuracy and specs of incoming electronic parts, diesel/city utilities/sewer systems parts; managing troubleshooting and testing customer's equipment for repairs.

Product knowledge of diesel/heavy duty truck parts and utility trucks (Ford, Chevy, freight liner, sprinter vans etc.)

Verifies customer returns and restock refurbished parts.

Responsible for the Unloading and loading of freight materials and products and monitor and logging all freight reports for discrepancies.

Store Manager

Oct 2011-April 2012

Hess Gas Station/Leesburg, FL

Manager on Duty that provided outstanding customer service greeted all customers in store/outside of store, keeping a clean environment, and maintained all product promotions.

Responsible for balancing cash registers, inputting daily deposits and following the guidelines for confidential locks and safes.

Managed payroll and weekly audits on store business performance and generated monthly reports.

Tasked with inventory audits which included maintaining stocked shelves and coolers. Also, interacted and maintained a great relationship with vendors while receiving deliveries.

Conducted monthly meetings with team associates, offered expertise of coaching/training, managed 12 team members, while also creating a fun environment for team associates as well as for customers.

Leader on duty that addressed elevated customer issues and concerns.

Operations Supervisor

March 2007 – Oct2011

Schwan’s Food Service Inc./Sanford, FL

Expanded sales team from 10 to 30 representatives, mentored sales staff in multiple areas, exceeding sales revenue by generating a 30% increase within a six month periods, generating monthly reports, QC assurance

Weekly manifest proper inventory control, verify all dates and packages for all damage goods, unload and load freight, daily cycle counts, inventory adjustments

stocked coolers/freezers, verified date codes for proper rotation

QC Assurance inventory Team Leader May 2003 – Feb2007

Scheink’s Beer Beverages Inc./Orlando, FL

Verify beverages for proper staging, routine inventory counts, and all packaging for any damages,

Performed daily routine with team members for proper handing and staging all material, packaging,

Trained team members on safety guidelines and procedures.

EDUCATION

Seminole State College/Sanford, FL

Associates of Science in Engineering

University High School/Orlando, FL

High School Diploma

REFERENCES UPON REQUEST



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