With extensive experience and documented success in working with in-person and web-based training programs and Organization Effectiveness and consultation work, I am confident that I can help your company meet its top-priority goals in similar initiatives.

I offer a 15 year background in designing, developing, and executing Learning & Development programs for high-profile companies such as Comcast, Aetna, and my current employer Kaiser Permanente. Throughout this period, I have worked closely with senior level and C-Suite executives and delivered various training programs that received widespread praise and generated numerous beneficial results, including breaking down internal silos, increasing levels of accountability, improving internal communications, and aligning leaders organization-wide.

My philosophy on the proper delivery approach begins with level setting leadership performance gaps and leadership cultural self awareness, from there, if training is identified as a need, creating customized learning engagements / programs based on actual skill deficiencies; while seeking the perfect balance between delivery cost and “stickiness” of program content ideally, a combination of in-person and virtual training and follow up learning transfer and accountability.

One of my key strengths is being able to tailor instructional strategies to specific organizational needs and environments to ensure maximum value. I am certain I can do the same as a member of your team.

I would welcome an opportunity for a personal interview to discuss your organization’s needs and the performance you can expect from me.

Thank you in advance for your time and consideration.

Tom Martine York, Maine acvmgf@r.postjobfree.com

THOMAS S. MARTINE

20 Old County Road Cape Neddick, ME 03902 Mobile: 510-***-**** email: acvmgf@r.postjobfree.com

LEARNING & DEVELOPMENT MANAGEMENT

Over 15 years of multi-industry experience in Learning & Development, Training Program Design & Implementation, and Organizational Development. Success in creating learning/ development programs for Kaiser Permanente, Aetna, and Comcast, including Leadership Challenge Program and HRO Simulation Training. B.Sc. in Organizational Management.

OVERVIEW:

Experience in leading the full cycles of complex programs and projects executed on a nationwide scale.

Highly skilled in obtaining consensus and buy-in from diverse workgroups for development/training programs.

Able to identify current state of teams and create customized training solutions to meet top-priority needs.

High comfort level in interacting with senior executives and other leaders to build training goals/strategies.

Confident, polished presenter and communicator who can lead as well as execute instructional sessions.

CORE COMPETENCIES: Learning & Development (L&D); Organizational Development (OD); Customized Training; Instructional Facilitation; Traditional & Web-Based Training; Myers-Briggs Assessment Tool; Behavior- Based Assessment; Performance Evaluation; Metrics Analysis & Evaluation; Corporate Training Solutions; Budget Management; Corporate Diversity; Senior-Level Presentations; Employee Engagement; Leading-Edge Solutions

PROFESSIONAL EXPERIENCE

KAISER PERMANENTE – Oakland, CA – 2006-Present ($2 billion in assets and 170,000+ employees)

Principal Learning Consultant

Hired to take over delivery and management of major IT training program, with a dual goal of improving training content and delivery processes. Lead execution of training program nationwide, serving as Lead Presenter/ Facilitator as a senior member of the program team. Manage logistics, including securing facilities, setting up simulations, managing materials (up to 10,000 items), and coordinating grid construction for each delivery. Plan and manage annual training budget. Work with executive guest speakers on content delivery and program messaging.

Delivered additional management programs to various levels of managers across multiple functional areas (e.g. HR, IT, Sales, Marketing, Service Administration); programs included:

Transferred external company’s simulation training on High Reliability Organizations (HRO) to an internal program offering. Worked with contractor during transition and gained trust of internal team.

Overcame initial reluctance from consulting team and selected staff. Program accomplished the following:

-Delivering training to over 1,000 employees.

-Supporting IT’s new Reliability business model.

-Raising level of awareness and interconnectivity of IT systems.

-Establishing common language around systems reliability and breakdown of internal silos.

Partnered with IT executive to create Leadership Challenge program, a management development program built off Kouses and Posner’s work. Researched program and created delivery/development model for the executive’s organization, with a focus on virtual training sessions via WebEx.

-Secured additional executives as guest speakers for selected practices.

-Designed and delivered 1st program offering in 6 weeks.

-Built in a feedback model to verify program effectiveness.

-Oversaw delivery of training to 1,000+ employees.

THOMAS S. MARTINE 2

Mobile: 510-***-**** email: acvmgf@r.postjobfree.com

PROFESSIONAL EXPERIENCE, continued

Earned commendations at all levels of the organization for quality and value of training programs, including direct recognition from executives and senior managers within Kaiser.

Led delivery of over 400 training sessions since 2009. Utilized combination of virtual and in-person training strategies to deliver the highest value for employees.

AETNA – Cranberry, NJ – 2004-2006 (industry-leading healthcare company with over 10,000 employees)

Learning Consultant / Multi-Function Project Manager

Brought on board to transition external simulation training program from an external to an internal function. Defined and led corporate training solutions/programs for Aetna’s Individual and Small Group Business organizations within the Northeast Region. Analyzed corporate requirements and developed customized learning sessions for fulfillment. Created and established measurable training goals, metrics, and strategies. Coordinated and managed multiple projects concurrently; focused on meeting aggressive deadlines and managing budget constraints.

Designed and implemented development, mentoring, and coaching programs that involved sales and leadership programs. Drove immediate and measurable improvements in multiple areas, including sales results, team collaboration/productivity, and overall operational performance/efficiency.

Served as a key contributor to a Sales, New Hire Training Program for the Medicare, Retiree Markets Division in 2006/2007, including comprehensive program design and deployment.

Credited with developing and implementing mission-critical systems training for online quoting tool as well as sales and renewal systems. Trained 150+ external brokers on new QRS system.

Led team in creating high-performance management development training program; developed ISM management website and pre-management program “Developing Tomorrow’s Leaders.”

Piloted additional programs that included the following: “360 Assessment Tool”; “Shifting the Curve” (supervisor training); and “Monday Morning Leadership Program.”

COMCAST – Manchester, NH – 1997-2004

Workforce / Management & Development Training Consultant

Named as Project Manager of Corporate Diversity Initiative within the company’s Northeast market, working with external vendor to ensure quality of diversity curriculum while aligning with corporate goals.

EDUCATION, CREDENTIALS & VOLUNTEER WORK

EDUCATION

Bachelor of Science in Organizational Management

DANIEL WEBSTER COLLEGE – Nashua, NH – 2004 (Dean’s List, 3 semesters)

CREDENTIALS

Certifications

Certified in MBTI and Facilitative Leadership

Technology Skills Summary

Microsoft Office Suite (Word, Excel, PowerPoint); Apple OS and applications

VOLUNTEER WORK

Parent Volunteer at Costal Ridge Elementary School (CRES) York, ME

Working in classroom 2-4 hours bi-weekly

THOMAS S. MARTINE 3

Mobile: 510-***-**** email: acvmgf@r.postjobfree.com

Resource Parent for Alameda County, Oakland, CA 2007-2013

Worked as P.R.I.D.E. resource, part of recruitment training

AIDS Project Los Angles (APLA) – Buddy Program, Los Angeles, CA 1984-1989

Worked as 1:1 support for HIV positive men

StopAIDS, Orange County, CA – Trainer / Recruiter 1989 - 1991

Worked phone banks and as a safe-sex trainer

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