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Sales Customer Service

Location:
Hudson, NY, 12534
Salary:
80000
Posted:
July 09, 2016

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Resume:

Martha Harvey

*** ***** ******

Hudson, NY ****4

518-***-****-hm

917-***-****-cell

acvmge@r.postjobfree.com

AREAS OF EXPERTISE:

Proven Leadership Corp. Social Responsibility Strategy Corporate Philanthropy Program Management Community Relations Budget Planning Social Media Initiatives

Employees Communications Strategic Planning and Execution EMPLOYMENT:

S harp Electronics Corporation, Mahwah, NJ

Manager, Employee & Community Relations

Manager, Risk Insurance: July 2003 to February 2016

• Created the Sharp SCOPE Committee (Sharp Community Outreach Projects & Engagements) – Suc- cessfully implemented Corporate Volunteer Program and educational opportunities with this effective employee engagement tool.

• Executed strategy for all corporate charitable donation efforts – targeting organizations that fit Sharp’s core philosophy. Successfully managed over $3.6 Million budget.

• Assisted in a collaborative, cooperative manner for all corporate projects by working with other internal business units. Seamlessly handled department gaps as a result of corporate restructuring.

• Key participant in all Corporate Social Responsibility and environmental projects including ISO 14000 certification for Sharp HQ. Certified internal ISO auditor.

• Lead for Activities Committee with focus on enhancing employee morale.

• Manage Sharp Electronics’ vast menu of corporate risk insurance policies as the Risk Insurance Adminis- trator, including General Liability, Property, Marine Cargo, Workers Comp, Auto Liability, Errors and Omis- sions, Cyber Liability, EPLI, Fiduciary, and Foreign Liability. Datek Online Holdings Corporation, Jersey City, NJ Benefits Administrator/Analyst, Human Resources: September 2000 to March 2003

• Administered and managed all aspects of comprehensive wellness benefits package for 1000+ em- ployees, including health and wellness plans, and the employer sponsored 401(k) plan.

• Administered and managed all Short-term disability leaves, Worker’s Compensation and COBRA

• Managed one to two assistants.

• Provided technical and administrative expertise, including claims experience analysis & recommenda- tions for improvements and enhancements for all benefit programs.

• Reconciled monthly premiums, enrollments, terminations and changes.

• Collaborated with Payroll department to ensure proper contribution deductions were made. Cerebellum Software, Inc., Pittsburgh, PA (Purchased OPSoft) Executive Assistant, Sales: June 1999 to September 2000

• Reported directly to the Senior VP of Sales.

• Provided sales support and performed administrative tasks for the 8-person United States sales team with a combined sales forecast of $40 Million.

• Assisted with territory planning, forecast updates, detailed account research, database maintenance, and training plans by analyzing data and providing strategic planning.

• Assisted all sales representatives in each aspect of the complete sales cycle.

Martha Harvey 831 Union St. Hudson, NY 12534 917-***-**** OPSoft Technologies, Inc., Pittsburgh, PA

Executive Assistant, Sales: September 1997 to June 1999

• Reported directly to the President

• Managed and administered A/P, A/R, G/L and biweekly payroll

• Maintained customer database

• Administered all employee benefits including all health coverage, 401(k) record keeping and employee paid leave tracking

• Performed detailed account research for sales force Transgroup/Transfair, Sterling, VA

International Import/Export Manager: November 1994 to March 1997

• Responsible for all international operations, both import and export in fast paced, fast growing, individ- ually owned and operated freight forwarding company.

• Grew both import and export business volume by >5% every quarter.

• Handled all export documentation, quotes, billing, accounting, airline contract negotiations, bookings and follow-up.

• Handled huge volumes in excess of 200 Government accounts, plus private industry accounts.

• Applied working knowledge of world-wide transportation modes, logistics, and time tables (e.g.,char- ters, onboard couriers, truck service into Canada and Mexico, domestic & international commercial airlines).

Danzas Corporation, Sterling, VA

Import/Export Operations Specialist: November 1992 to November 1994

• Involved in all operational procedures concerning international air imports and exports.

• Utilized contract agreements with both domestic and foreign companies.

• Provided international air export and import quotations and all import accounting.

• Responsible for all international import files and all overseas communications, customer service and fol- low-up.

• Applied certification in the handling of dangerous goods.

• Managed customs clearance procedures.

VOLUNTEER EXPERIENCE:

• Co-Founder/Executive Director – Hudson Pride Foundation: 2010 – Present www.hudsonpridefoundation.org

• Board of Directors, President – Mahwah Regional Chamber of Commerce: 2013 – 2015

• Board of Directors, Senior Vice President - Mahwah Regional Chamber of Commerce: 2009 – 2012 www.mahwah.com

• Community Representative Advisory Panel Member – Columbia County Office for the Aging: 2012 - Present

• Board of Directors – Columbia County Council on the Arts: 2009 – 2010 www.artscolumbia.org EDUCATION Wharton AND School CERTIFICATIONS: of the University of Pennsylvania - The Foundation Series

Tulane University iMBA Certifications (Accounting, Business Operations, Marketing, and Finance)

University MBA of Pittsburgh Masters Certification Program (Finance, Marketing, Accounting)

BS, Psychology/Philosophy

Certified Internal ISO Auditor

IATA Certified in the handling of dangerous goods - “With Distinction” Martha Harvey 831 Union St. Hudson, NY 12534 917-***-****



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