KARMISHA GHOSTONE BERKEL, PMP

Houston, TX

LinkedIn 713-***-**** acvm20@r.postjobfree.com

Accomplished Project Manager

Multifaceted project management career with proven track record of leadership and innovation

Continuously improved systems to substantially increase productivity and sales

Proven achievements in leading cross-function teams in matrixed organizations

High-energy, technologically sophisticated project manager with solid history leading all facets of IT

project life cycles to align technology solutions with current and emergent business needs. Broad

knowledge and success in training user groups. Motivational team leader; able to guide and contribute

to all facets of qualification, integration, and testing of sophisticated systems. Strong presenter, with the

ability to connect and communicate effectively across internal and external stakeholders.

Technical and Management Strengths:

Project Management Innovative IT Initiatives Process Improvement

Internal Systems & Control Development & Execution Key Stakeholder Relations

Training/Troubleshooting

Marketing/Training Collateral Community/SEO Management

PROFESSIONAL EXPERIENCE

CISCO, Houston, TX

Project Manager, 2012 2016

In client facing role, manage technical education projects for the Cisco certification community.

Accountable for weekly blog, monthly newsletter, training presentations for business development team,

and producing training/marketing videos specific to targeted social media audiences. Engage clients to

gather requirements, set expectations, anticipate training needs, and successfully deliver specific Cisco

Collaboration products and solutions.

Key Achievements:

Expertly manage Cisco Collaboration certification, IT Careers, Diversity and Inclusion

communities to nurture user participation, build partnerships, and drive increased sales.

Produced 150 CCNA Collaboration, CCNP Collaboration, and CCIE Collaboration technical

webinars, training videos, and product marketing videos.

Developed multiple quick-reference guides for major banking client using 270 Cisco

TelePresence Immersion rooms.

Huntsman, The Woodlands, TX

PMO Coordinator, 2011 2012

Served in key consultation role to grow a newly established project management office for leading

chemical production company. Wrote project management collateral; presented new implementations to

senior management; trained new project managers, and led software upgrade projects.

Key Achievements:

Developed Project Management Standards and Best Practices to increase Global IT Project

Management maturity from level 0 to level 3 within one year.

Secured senior management buy-in for implementing new PMO by conducting and presenting

comparative research and metric plan.

Led project management training in 15 countries, effectively aligning newly implemented project

management standards with organizational goals.

Initiated weekly OEM customer conference calls and steered effort in delivering technical

content and discussions.

SHELL ENERGY NORTH AMERICA, Houston, TX

KAMISHA GHOSTONE BERKEL PAGE TWO

Program Coordinator, 2008 - 2011

Project-led Managed Network Services upgrades in Shells Trading business, which enabled more

efficient and cost effective virtual collaboration solutions. Performed end-to-end project management of

video conferencing, Microsoft Office Communicator, Microsoft RoundTable, and Live Meeting

installation, testing, integrations and user training. Engaged key stakeholders on projects progress

through regular meetings and written updates.

Key Achievements:

Effectively managed third-party vendors and project team members across 13 locations in the

Americas, EMEA, and APAC regions.

Honed expertise in developing functionality test plans and test scenarios.

Expertly trained users through a combination of classroom and virtual learning methods.

THE CONSULTING GROUP, LLC, Detroit, MI

Special Projects Manager, 1997-2008

Directed all aspects of business process improvement projects for private and public sector clients for

private consulting firm. Promoted to lead cross-functional project teams focused on increasing firm

revenue and client acquisition, while decreasing issues and conflicts. Collaborated with team members

to identify risk impact and determine a course of action.

Key Achievements:

Successfully managed large-scale client projects up to $12M during acquisition and merger,

focused on improving business process.

Highly visible leader in over 150 brand-identity refresh and new product/service projects, in both

established and emerging markets.

EDUCATION AND CREDENTIALS

Bachelor of Arts in Public Relations

WAYNE STATE UNIVERSITY, Detroit, MI

Certifications

Project Management Professional, Project Management Institute, Houston, TX

Professional Development

Online Community Management Essentials, Community Roundtable, Houston, TX

Technical Proficiencies

Platforms: Windows 10, Mac OS

Tools: Microsoft Word, Excel, PowerPoint, Project, SharePoint, Google Analytics

Hardware: WAN/LAN, Mobility, UCC

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