Thomas Lee Wyly MBA

LinkedIn: https://www.linkedin.com/in/thomas-wyly-mba-5b130385

**** * ****** ***** ***.

Gilbert, Arizona, 85296

acvlsr@r.postjobfree.com

623-***-****(C)

MANAGEMENT ~ TEAM LEADERSHIP ~ STAFF TRAINING & DEVELOPMENT ~ STRATEGIC ~ PLANNING ~ RECRUITING ~ HUMAN RESOURCE

Award-winning, results-oriented Manager, possessing distinguished experience in training, uniting and leading teams to deliver sales and customer-service results that consistently exceed challenging senior management targets and expectations.

Decisive, motivating leader with proven success in staff and customer retention, strategic thinking, and problem solving.

Proven track record of increasing sales, market share, and profitability in highly competitive markets. Expertise for retail management.

PROFESSIONAL EXPERIENCE

Sunrun Inc. – 06/02/2015 to 03/26/2016

Arizona Canvassing Manager for the state of Arizona.

Responsibilities are:

Built the canvassing program from the ground level up, and expanded the market into the southern and western regions in Arizona with high quality, and top producing canvassers.

Responsible for all recruiting, hiring, training, and performance management of all employees.

Worked with all city and state regulatory agencies for licensing and permitting throughout the state.

Performed seminars and large special events at city and county fairs to promote residential solar and build market share.

HR responsibilities including: FMLA process, off-boarding process, on-boarding process, conflict resolutions, scheduling, payroll, Workers Compensation, Public Liability.

Attended job fairs, and managed group and individual interviews.

Left the company due to downsizing, resulting from state sanctions on installing rooftop solar in Arizona.

University Of Phoenix – 04/05/2014 to 05/31/2015

Enrollment Advisor

Assist potential students through the student loan process and assist in navigating through the student we-site.

Provided student support and advice to provide a path of success through the academic program.

Left the company to pursue an opportunity with Sunrun because the company was laying off.

THE HOME DEPOT- 12/2011 to 02/2014

Store Management Team

•Held the position as the Specialty Manager, Operations Manager, Night Operations Manager, and Merchandising Manager.

•High profile Manager and was performing District projects in sales and Customer Service.

•Responsibilities include:

•Merchandising, inventory control, and project management, customer service, employee relations, scheduling, forecasting, building Maintenance, community outreach programs, salary control, expense management, P&L reporting, interviewing, on-boarding, off-boarding, workers compensation, public liability process, FMLA, and performance management.

•Training, reviews, disciplinary processes, terminations, sales, and

•Budget management.

•Organized and managed large shows and seminars to promote the company and build community relations.

•Left the company to pursue my MBA and accept new opportunities with the University of Phoenix.

Big Lots – 08/2011 to 12/2011

Store Manager

•Responsible for total store operations.

•Store appearance.

•Merchandising.

•Payroll and scheduling

•Team building and training.

•Left the company early when Home Depot offered me a position to return.

THE HOME DEPOT- 5/2006 to 4/2011

Store Management Team

Held the position as the Specialty Manager, Operations Manager, Night Operations Manager, and Merchandising Manager.

High profile Manager and was performing District projects in sales and Customer Service.

Responsibilities include:

Merchandising, inventory control, and project management, customer service, employee relations, scheduling, forecasting, building Maintenance, community outreach programs, salary control, expense management, P&L reporting, interviewing, on-boarding, off-boarding, workers compensation, public liability process, FMLA, and performance management.

Training, reviews, disciplinary processes, terminations, sales, and

Budget management.

Organized and managed large shows and seminars to promote the company and build community relations.

Left the company to pursue opportunities with other organizations and complete my education.

PYRAMID HOME INSPECTION SERVICES INC.- Started in 2003 to 2009.

Owner, President, and Certified Inspector

Ranked # 1 home inspection company in Arizona.

A+ Accredited rating by the Better Business Bureau.

Owner, President, and Certified home inspector.

Dissolved the company because of housing industry collapsing.

Delivered outstanding customer service and support.

Provided detailed inspection reports for homeowners, buyers / sellers,

Banks, and Realtors.

Performed phased and warranty inspections.

Statewide service.

Participated and managed trade shows to promote the company.

The company was impacted very hard by the 2008 housing crash and the company had to close its doors.

Phoenix Police Department – I left Safeway to pursue a career with the Phoenix Police Department. I was injured outside the academy. I stayed with the force for four months doing Vi-cap reports for the FBI and working in the cold case unit. My shoulder was unable to heal and I had to resign.

SAFEWAY, INC. – Phoenix, AZ, 7/1975 to 8/2003

Manager, First assistant Manager:

Full store responsibility.

All HR responsibilities: Interviewing, Hiring, Training, performance management, FLMA, workers compensation, Public Liability, scheduling, Terminations, Conflict resolution, and promotions.

Inventory management

Ensure outstanding customer service.

Payroll, P&L reporting and expense control.

Recipient of multiple prestigious awards including:

Presidential Award Winner for Customer Service, and District Operations.

Store Success Award Winner for Customer Service.

Selected as one of only 3 Managers in the State, consistently delivering superior results that exceed challenging, pre-determined senior-management goals and expectations.

Managed and executed corporate and district programs to improve district and organizational profitability.

Was selected as a top performing manager to roll-out, hire, and train employees for the new customer service call center.

CUSTOM HOME & STEEL DESIGN – Phoenix, AZ, 3/1985 to 7/1992

Owner, Designer / Project Manager / Draftsman

Fully responsible for completion of all drawings; interfacing with clients and managing house construction in collaboration with General Contractors, state inspectors, and engineers.

One on one relationship with clients to provide outstanding customer service and design the desired home of their dreams.

EDUCATION

Master’s in Business Administration (MBA) - University of Phoenix (Graduated).

Bachelors Degree in Business Management ~ University of

Phoenix (Graduated).

Structural Steel Design Program ~ Southwest Academy of Technology

Arizona (graduated)

Architectural Design & Drafting ~ Phoenix Institute of Technology (Graduated).

Saint Mary’s High School- (Graduated).

PROFESSIONAL DEVELOPMENT

Frontline Leadership

Diversity Training

Store Management Training Program (Safeway)

Retail leadership Training program (Home Depot)

Conflict Resolution training

Completed the Specialty Assistant Store Manager Academy at

The Home Depot.

Completed the Operations Academy at The Home Depot.

Certified training in Haz-Mat

Franklin Planner Training Completed

Licensed contractor in Arizona ROC #195136

Licensed Home Inspector for Arizona #41669

TECHNOLOGIES

Word ~ Excel ~ PowerPoint ~ MS Works ~ Windows ~ Outlook- Explorer – Print Shop - MS Publisher – Web Page Design – Adobe Photoshop I-Pad- I-Phone- G-Mail- Salesforce - Workforce

Certified on the Forklift, Reach Truck, The OP (overhead picker),

Power pallet Jack. All power saws, and all department equipment through-out the store.

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