Post Job Free

Resume

Sign in

Customer Service Accounting

Location:
Anchorage, AK
Salary:
$70000
Posted:
July 07, 2016

Contact this candidate

Resume:

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

TATYANA DEREVYANNYKH

**** **** **** *****, *********, AK 99517

Home: 907-***-**** - acvlsk@r.postjobfree.com

Talented accounting professional offering more than 13 years of full cycle general accounting and tax returns preparation experience for a variety of small and medium sized organizations. Fully versed in AP, AR, GL, P&L, and account reconciliation processes. Bringing over 4 years of experience in premium audits, special investigations, policy reviews and research. Proficient with a wide variety of software applications, including QuickBooks and custom accounting software. Ambitious and self-motivated with exceptional research and qualitative abilities. Fosters open communication with colleagues and clients. Strong leadership and relationship-building skills. Results-driven and solution-focused specialist who works quickly and accurately under tight deadlines.

QuickBooks, MYOB, Peachtree, Master Builder,

Cougar Mountain, Sage 50

Accounting and Tax operations professional

Account reconciliation specialist

GAAP and statutory reporting

Strong leadership abilities, staff development

Fraud detection and prevention

Audit reporting

Microsoft Office Suite proficiency

Strong interpersonal skills

50+ WPM typing speed

Requires minimal supervision

Superior research aptitude

Creative thinker

Superior attention to detail

Self-motivated professional

Excellent multi-tasking ability

Team leadership and Staff development

04/2014 to Current Premium Auditor/Contractor

US Reports Inc – Fort Collins, CO

Analyzed and reviewed cost reports and communicated final results to suppliers. Reported internal control issues to management and supplied comprehensive recommendations to mitigate the associated risks.

Communicated audit results and recommendations to upper management through written reports and oral presentations.

Gathered data for internal audits through interviews, financial research and downloads. Met with clients to identify and assess business controls, risks, process gaps and work flow inefficiencies. Strong Organizational Skills and Effective Time Management. Maintained updated knowledge of coding requirements, through continuing education and certification renewal.

Maintained computer and physical filing systems.

Handled all incoming business and client requests for information. Coordinated special projects and managed schedules. Met challenging quotas for productivity and accuracy of work. 10/2012 to

09/2015

Premium Auditor

Overland Solutions Inc – Overland Park, KS

Supervised and coordinated projects for external auditors and examiner evaluations. Supported management through risk identification, control testing and process improvement procedures. Reported internal control issues to management and supplied comprehensive recommendations to mitigate the associated risks.

Met with clients to identify and assess business controls, risks, process gaps and work flow inefficiencies. Daily Office Operations

Exceptional Account Service

05/2005 to

10/2012

President/Owner

Alaska Accounting & Auditing Services, Inc – Anchorage, AK Reconstructed accounting records from clients' checks and cash receipts. Directed multiple client accounting system conversions into web-enabled Oracle financial platform. Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.

Compiled financial reports pertaining to cash receipts, expenditures and profit and loss. Drafted and reviewed financial statement compilations before being approved by partners. Prepared accurate financial statements at end of the quarter. Worked with management at the project level to ensure expense plans are achieved. Worked with managers to develop annual expense plan goals. Maintained integrity of general ledger, including the chart of accounts. Modified a comprehensive financial reporting package to reflect growing organizational complexity. Filed tax returns and prepared governmental reports in compliance with strict standards. EDUCATION

Trained 5 new employees of client on accounting principles and company procedures. Exceptional Account Service

Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.

Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.

Monitored payments due from clients and promptly contacted clients with past due payments. 05/2005 to

05/2006

Staff Accountant

Pen Air Inc – Anchorage, AK

Posted receipts to appropriate general ledger accounts. Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.

Researched and resolved accounts payable discrepancies. Balanced monthly general ledger accounts to accurately record cost and month end accruals. Maintained 100% accuracy in calculating discounts, interest and commissions. Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.

Generated financial statements and facilitated account closing procedures each month. Reconciliation of bank statements with 100% accuracy 03/2004 to

07/2008

Controller/Manager/Customer Service Rep

Chukche Trading LLC – Anchorage, AK

Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.

Prepared accurate financial statements at end of the quarter. Worked with managers to develop annual expense plan goals. Completed and mailed bills, contracts, policies, invoices and checks. Managed the CEO's complex and frequently changing travel arrangements and coordinated the pre-planning of trips.

Created expense reports, budgets and filing systems. Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.

Processed travel expenses and reimbursements.

Researched, proposed and implemented vendor services to decrease costs to organization. Greeted passengers, verified tickets and directed passengers to assigned seats. Accompanied aircraft as a member of the flight crew in order to monitor and handle cargo in flight. Calculated the aircraft weight and balance, performance and fuel requirements. Complied documents with customs, immigration and argiculture laws on international trips. Maintained air-to-ground and point-to-point radio contact with aircraft commanders. Issued landing and take-off authorizations.

09/2000 to

04/2004

Customer Service Representative/Office Manager

Insurance Group of Alaska – Anchorage, AK

Oversaw daily office operations for staff of 5 employees. Composed and drafted all outgoing correspondence and reports for managers. Created company's first employee manual including training and development. Calculated quotes and educated potential clients on insurance options. Identified and solicited sales prospects in agency databases. Met with an average of 100 walk-in policyholders to address and resolve complaints. Evaluated leads obtained through direct referrals, lead databases and cold calling. Collected all premiums on or before effective date of coverage. Finalized sales and collected necessary deposits.

Modeled exceptional customer service skills and appropriate diagnostic sales techniques. Negotiated new and renewal production goals with business development manager. Contributed ideas and offered constructive feedback at weekly sales and training meetings. Evaluated the accuracy and quality of data entered into the agency management system. Met with prospective customers and business owners in their homes, businesses and other settings. 2004 BBA: Accounting

Stratford Institute - Stratford, CT

Coursework in Economics, Finance and Accounting

Certified Internal Auditor program

BBA: Accounting

University of Alaska Anchorage - Anchorage, AK

Accounting and Finance coursework

Business Communications coursework



Contact this candidate