Customer Service Sales

Angela D. Bailey

Cell: 678-***-****

*****.**********@*****.***

Functional Payroll Professional with fifteen years experience identifying data trends and recommending system/process changes to help meet needs and/or improve processing. Strong experience working with various modules of PeopleSoft 8.9, ADP Entrprise, Ultipro, Kronos, Time and Labor, PeopleNet, and Variable Compensation. Excellent organizational and problem solving skills, experience working in fast paced, high touch environments.

CORE COMPETENCIES

Integrity & Trust

Driven for Results

Process Improvement

Strategic Planning

Data Analytics & Action

Attention to Detail

Perform Under Pressure

Resolve Complex Issues

Team Player

Approachable

Organization and Time Management Skills

Satisfaction in job well done

Maintain Professional Standards

PROFESSIONAL EXPERIENCE

CONSULATE HEALTH CARE Atlanta, GA

Payroll Supervisor

February 2015 – Current

Utilize ADP Reporting to create reports for upper management bi-weekly and as needed.

Provide recommendations, testing, and implementation for system enhancement of payroll systems.

Work with ADP Consultant to setup additional payrolls, earnings code, and deduction codes.

Setup Payroll Departments, Job Codes, and Position Codes

Upload mass account information into MetaBank pay card system.

Upload mass rate changes into Lawson Payroll System

Issue/update manual checks, process reversals and reversal adjustments.

Coordinate with Accounting to balance the General Ledger.

Responsible for setup new tax accounts

Process payroll for 900 + employees which includes the high management employees.

Review/resolve missed punches in PeopleNet.

Resolve complex customer service issues and problems utilizing expertise in payroll polices

Prepare WOTC file and submit to ADP.

Track WOTC program, training, sending reminders, and statistics; as well as work with vendor.

Prepare Unemployment file and submit to Thomas and Thorngren.

Supply UI Claims Analyst with information concerning Unemployment Claims.

Enter new hires, terminations, position changes, leaves, rate changes.

Request funding, fund pay cards

Process garnishments

Balance taxes quarterly in preparation for year end.

Tested, implemented, and created documentation for Expense Reimbursement process.

Utilize payroll knowledge and experience, creativity, foresight and mature judgement in anticipating

and solving problems

GATE GOURMET, INC. Atlanta, GA

Payroll Supervisor

April 2007 – February 2015

Responsible for managing, planning and executing initiatives for payroll within

deadlines.

Provided guidance and leadership to HR & Payroll Specialist, including hiring, terminating,

managing, coaching, performance management, also including supporting the prioritization of work &

resolving issues where appropriate.

Oversaw payroll support including conducting needs analysis, developed business case for

improvements, identified and evaluated automated solutions, coordinated and trained,

documented, implemented changes to effectively support business requirements.

Angela D. Forehand Page 2

Managed day to day support for Payroll which includes processing weekly payroll for 1100 +

Union Employees; including tracking vacation and personal time off, updating schedules, updating time

in timekeeping system, ensuring accurate pay rate adjustments, downloading hours and reviewing

daily hours reports.

Key contact in the implementation of Kronos Upgrade 6.3- communicated company needs and tested system changes.

Approved entry of new hires, terminations, job changes, and rate changes.

Performed Payroll Audits.

Oversaw daily Sales Reporting procedures and report Daily Sales to upper management.

Worked closely with Sales and Leadership team to ensure appropriate pricing.

Performed month end close,

Forecasted processes and prepare monthly financial operational reports for two units.

TURNER BROADCASTING, INC., Atlanta, Georgia

Business Analyst

August 2004 – November 2006

Coordinated system enhancements and business requirements, gathered business process modifications,

tested all system changes, enhancements and normal maintenance to properly implement to the

PeopleSoft System.

Created Functional testing documents.

Interfaced for Payroll Department with CAST ensuring resolution.

Assisted in fit/gap analysis, development & implementation of payroll best practices, addressed internal

control issues, and business process reengineering.

Main contact for Payroll’s problem solving and troubleshooting.

Worked on payroll projects including Variable Compensation and Common Merit Review.

Setup and maintained company, pay groups, pay calendars, earning codes, deduction codes, and

garnishment control tables.

Assisted in monthly, quarterly, and year-end close process.

Contact for High Profiled employees’ and department heads to resolve payroll issues and concerns.

Worked with HR, Benefits and Tax Departments to ensure timely and accurate compensation.

Collaborated with Payroll Manager on scheduling, enhancements to current procedures and

improvements to the organization.

Developed and documented procedures: Time and Labor, Garnishments, Overpayments, Stock Option

Process.

Key player in the implementation and verification of RetroPay.

Calculated overpayment adjustments and deduction variances.

Analyzed and processed CNN America, CNN Production, CNN Interactive, TurnerLearning, WTBS

payroll for approximately 2,300 employees.

Analyzed and processed CNN International payroll for approximately 100 employees.

In depth, extensive paysheet, paycalc, and payconfirm experience.

Processed off-cycle checks, check reversals, manual updates and updated employee’s stock options.

Ran and reviewed payroll reports to ensure employee’s accurate pay.

Verified employees level taxation, direct deposit, and general deduction.

THE COCA-COLA COMPANY Atlanta, Georgia

Payroll Specialist

March 1997 – July 2001

Assisted in maintenance of 13,000 associate's direct deposit, general

deductions, and W-4's records.

Administered third party interfaces: (i.e. Savings Bonds, Credits Unions,

Thrift, etc).

Audited all domestic overpayment adjustments; calculated pay and

deduction variances.

Processed and tracked repayments of abandoned properties program

bringing the company into accordance with all state policies.

Updated associate's stock option exercise.

Assisted in quarter-end and year-end closing.

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