Customer Service Manager

*******************@*****.*** **** Bluebonnet Rd. SE Albuquerque, NM 87116 941-***-****

OBJECTIVES

To ensure a career in management, where I can utilize my experience in retail, customer service, problem-solving, organizational skills, and leadership role to better enhance the company.

EDUCATION

Ashford University

August 2011-July 2016

Bachelor’s Degree in Early Childhood Education

State College of Florida

August 2009-January 2011

Venice High School

May 2002

EXPERIENCE

Bed Bath and Beyond 6001 NW Loop 410 San Antonio, TX 78238

Cashier/Retail Sales March 9, 2015 – May 9, 2015

My job duties involve restocking shelves, assisting customers in sales, and maintaining an organized sale floor. During busy store hours I would assist cashiers in carrying out responsibilities at the front end of the store.

Office Depot 1564 U.S. 41 Bypass Venice, Florida 34293

Cashier/Copy Center Specialist April 2004 – August 2009

My job duties as a cashier involve operating a register, handling money transactions, being knowledgeable about products, customer service, problem solving, multitasking tasks, team building, setting up plan-o-grams, inventory, store deposits, loss prevention, weekly ads, time management/organizational skills, and leadership skills. My job duties as a copy center specialist involve document printing services in making copies, flyers, brochures, banners, posters, and presentations. Providing marketing services for creating business cards, stationary, stamps, business checks, business forms, labels, engraving and embossing. Providing services such as mailing and shipping services. Also, providing photo services for prints, enlargements, personalized gifts, and promotional products.

Staples 4291 S. Tamiami Trail Venice, Florida 34293

Cashier/Copy Center Specialist 2002 – 2003 (about 8 months)

My duties as a Staples associate include serving customers, assisting them with their questions, and providing them with the products that meet their needs. The job also includes providing customer service, cashing out the customer’s purchases, and providing copy center needs.

ADDITIONAL SKILLS

Computer skills in windows operating system, software/applications such as MS Word, MS Power Point, internet explorer, outlook express, video conferencing, and social networking.

REFERENCES

Linette Bunkley Manager at Office Depot 941-***-****

Joe DellaValle Store Manager at Office 941-***-****

Megan Gray Assistant Manager at Office Depot 941-***-****

Jennifer Greer Manager at Bed Bath and Beyond 210-***-****

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