Human Resources Manager

Patricia A. Ewing

acvlol@r.postjobfree.com **** Maxie Place

C 619-***-**** / H 760-***-**** Escondido, CA 92027

PROFESSIONAL SUMMARY

Creative Human Resources Professional with a 20+ year track record of achievement in dynamic business environments. Draws on uniquely strong command of key HR functions to foster utmost employee engagement, performance, and retention. Consistently raised bottom-line profits by minimizing department costs while enhancing central business strategy. World-class leader who builds top-caliber teams and forges productive relations with staff at all corporate levels. Augment strengths with Master-level HR education, as well as extensive multi-state based network.

Areas of Expertise

Strategic Corporate Planning

Executive-Level Consulting

Business Change Management

Team Leadership & Motivation

Financial Analysis & Reporting

Staff Recruitment & Development

Workforce Planning & Staffing

Policy Development & Integration

Staff Relations & Communications

Risk Management & Mitigation

Process Redesign & Improvement

OSHA & Regulatory Compliance

Professional Experience

Kisco Senior Living – Cypress Court 10/8/2012 to 2/9/2016

22 Senior Living Communities employing 2,700 associates

Human Resources Director / Area HR Director: Facilitated all aspects of Human Resources at two communities to include: strategic planning, employee relations, team development, culture development, recruiting, payroll, benefits, compensation, workers’ compensation, HRIS and administering policies and procedures.

Managed E-learning and web based training programs.

Trusted counsel and strategic advisor to senior leadership in culture growth and transformation

Analyzed business capabilities to meet and exceed corporate goals

Designed and implement change and culture initiatives that enable business strategy

Conducted organizational assessments and drove the development of initiatives to close gaps and implemented necessary solutions to ensure a high-performance workforce.

Partnered with community leadership within assigned business units to drive results by strengthening associate and organizational capabilities and proactively identifying and addressing associate management resources.

Ewing Consulting, San Diego, CA 11/01/2011 to 10/01/2012

Human Resources Consultant: Founded and ran all aspects of this consulting business to guide (small to midsize) client firms on key HR leadership concerns. Created handbooks, policies, and safety plans to help companies set goals and maximize profits. Periodically led recruiting and benefits teams.

Road Runner Sport, Inc., San Diego, CA 11/22/2004 to 10/14/2011

[Successful, multi-channel retailer]

Director of Human Resources: Recruited to drive support of entire 1,700 person, 28-site workforce in a fast-paced environment. Charged with building a positive, collaborative work culture while driving areas such as staff relations, compensation strategy, legal compliance, and talent acquisition. Set short and long-term HR business strategy based on evolving employee needs. Lead 11 direct reports while executing a $20M department budget.

Defined the overarching HR strategic framework to drive highly effective solutions from design to full implementation and execution that enable the identification, selection, onboarding, development, reward, retention, and full engagement of a best-in-class, high performances sales workforce.

Patricia A. Ewing … C 619-***-**** Page 2

Professional Experience continued…

Managed data and analytics, diagnosing root cause opportunities, making calculated and timely decisions, and taking full action to establish ROI, metrics, and managed programs that will support sales excellence and increased productivity in a prescriptive way.

Designed staffing strategy and achieved 95% retention during a period of rapid growth that enabled our retail division to expand from 4 to 24 stores nationwide in 18 months, marking 50% total headcount increase.

Maintained 9% average yearly benefits expense increase (despite national gains of 30%) while negotiating and structuring comprehensive package.

Reduced workers’ compensation premiums by 25% by generating expert guidance and education that took our experience modifier from 91% to 66%.

Ewing Consulting, San Diego, CA 9/23/2003 to 01/01/2005

Human Resources Consultant: Facilitated all aspects of this consulting business to guide (small to midsize) client firms on key HR leadership concerns. Created handbooks, policies, and safety plans to help companies set goals and maximize profits. Periodically led recruiting and benefits teams.

Kaiser Permanente, San Diego, CA 2/23/2003 to 5/24/2004

Human Resources Case Manager: Recruited to raise performance of company’s 60K-person, 11-union Southern California region. Generated expert guidance on areas including employee relations, workers’ compensation, and disability management. Promoted positive manager-union relations as member of Labor Management Partnership.

Evaluated HR practices and advised management to ensure best-in-class HR solutions and implementation throughout the southern California area.

Advised management on policies, training and regulations to minimize risk of exposure to employee claims based on terminations, discrimination, harassment, payroll issues, and workers’ c0mpenstion.

Reduced workers’ compensation and leaves of absence 73% by establishing peer groups in each site, and by deftly responding to various injury cases.

Enabled profit sharing with staff by initiating creation of a data reporting process that remedied various prior cost inaccuracies.

GEICO Direct, San Diego, CA 05/1998 to 01/27/ 2003

Senior HR Benefits Specialist / Safety Manager: Recruited to support 3,200 employees across a region spanning California, Arizona, and Hawaii. Managed staff relations, contract reviews, training programs, and compliance while leading 3 direct reports.

Education

Master of Science, Human Resources and Bachelor of Arts, Organizational Leadership

Chapman University, San Diego, CA

Teaching Engagement

College Instructor, Human Resources / Communications, Coleman College, San Diego, CA

Affiliations & Technology

Society for Human Resource Management (SHRM) Oracle….ADP…PeopleSoft…..AOD

Compensation & Benefits Association RCFE Administrator

California Chamber of Commerce

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