Adobe Suite Software, Microsoft Office, Windows OS, Mac OS

Randall A. Reneer

**** ***** ******** **. ************, Fl 32223 904-***-****

E-mail: acvlnb@r.postjobfree.com

Education

**** ** ******* ******* ***** College at Jacksonville. Pursuing an A.S. in Digital Media exp. Dec 2016 Graduation Award: President’s List for academic achievement

Employment History

08/12 to 02/15 PHH Mortgage Imaging Analyst, Funder

-Accurately scanned or mailed docs to proper loan or client.

-Organization required for correct doc labeling..

-Multitude of new projects to learn and finished within a given amount of time.

-Handled various mailroom responsibilities, including packaging and tracking labels.

-Efficient time management to make sure to clear tasks before deadline.

-Call out to closing agents verifying information.

-Teamwork required to fund loans.

06/10 to 03/11 Digital Risk Data Analyst

-Validate that loan files are complete for review.

-Routed files to the various offices for processing.

-All documents handled through proprietary imaging system.

-Maintained an organized workflow to ensure all work was done in a timely manner.

-Assisted processors and underwriters, as needed, with faxes and reports. 05/10 to 7/10 Petsmart Grooming Salon

-Handled customer phone calls and directed customer assistance.

-Cleaned and bathed dogs.

-Checked in dogs from owner and acquired customer information.

-Kept work area clean and orderly.

03/08 to 08/08 P.F.Changs Backwaiter

-Provided customers with excellent customer service.

-Followed through with the proper foods for each table.

-Took initiative in keeping the kitchen organized.

-Prepared stations for the next available table so that the tables may be set in a fast and effective manner.

-Additional responsibilities as needed.

12/05 to 03/07 Chick-Fil-A Customer Service

-Handled cash transactions and customer orders.

-Provided excellent customer service.

-Prepared food for cooking.

-Assisted in store closings. Cleaned as needed.

-Prepared extras for the shift to help other employees. Skills

-Proficient with computers including Windows (O.S, Word, Excel, PowerPoint), Adobe (PhotoShop, After Effects, Flash, Illustrator, PrimierePro, Muse, DreamWeaver), Autodesk Maya, Photography and video Production.

-Created functioning websites from college.

-Ability to work well under stressful conditions.

-Patience in handling difficult situations.

-Understanding the customer’s needs with the ability to go above and beyond to make sure the needs are met.

-Excellent organization and analytical skills.

-Years of various customer service experience.

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