Stephen Wilson

*** ********* **.

Pensacola, FL *2506

352-***-**** (home)

850-***-**** (cell)

Central Intelligence Agency

Telecommunications Officer/Telecommunications Information Systems Officer 1977-2012

(Verification of Employment – fax 703-***-****/8166)

Formerly cleared TS/SCI with full scope polygraph (expired 1 Dec 2014, two years after retirement)

Last background investigation: 18 Feb 2010; Last polygraph: 29 Jan 2010

11 Exceptional Performance Awards

Consistently demonstrated ability to lead, train subordinates/users, analyze/correct problems, and learn new technologies.

Served at Intelligence Community communications facilities in the continental US and at assignments overseas in Southeast Asia, the Middle East, Eurasia, Sub-Saharan Africa, Europe, Central America, and the Caribbean, occasionally under hazardous conditions.

Excelled at customer support for multiple agencies and training users in multiple applications.

Administered LAN systems, servers/clients/workstations, network equipment, cryptographic devices and materials within the US government’s secure global network.

Troubleshot system, network, equipment outages and problems to the least replaceable unit.

Performed preventive maintenance on communications equipment as well as ancillary gear such as generators, chiller systems, and emergency devices.

Ensured 24/7 connectivity for multiple communications infrastructures: HF radio, leased line, satellite terminals, and tactical UHF systems.

Created and/or edited official correspondence, standard operating procedures, and other documentation as required and, due to experience and reputation, was asked to review a training course being prepared in CONUS for newly-hired communications officers. Senior Agency officer at post said I was the best writer of any communications officer she’d encountered in her 24 years on the job.

Specially requested to travel from “home post” to third-country tributary sites to troubleshoot communications issues negatively impacting local operations and to familiarize non-technical personnel in systems and procedures; provided follow-up remote assistance via telephone or other remote means as needed.

Personally selected by regional management to mentor and train new officers because of work ethic, communications skills, and broad experience in a wide variety of work environments and situations.

On-site “point man” between several offices/agencies involved in concurrent, symbiotic projects. Ensured all logistical and security needs were met and that the projects were completed on time with no compromise of controlled materiel.

References:

Elizabeth Foley; 7680 Tremayne Place, Unit 308, McLean Virginia 22102, 703-***-**** (home), acvllz@r.postjobfree.com

Pedro Tirado; AmEmbassy Bogota; Unit 3030 Box 5145, DPO AA 34004, +57 1 275-2734 or 2717 (work) +57-314-***-**** and +57-321-***-**** (cells). acvllz@r.postjobfree.com

April 2010 – August 2012: - Watch Officer (European Station)

24/7 Tier 1 troubleshooting support to remote operation sites.

Ensured network connectivity, following up trouble tickets with providers and customers as needed;

Tested/maintained UHF contingency communications systems and other emergency equipment;

Updated and maintained cryptographic equipment and accounts;

January 2007 – January 2010: Information Technical Officer (Officer in Charge) – (Caribbean Station)

Orchestrated planning and installation of simultaneous power system and LAN upgrades in a 10-month project involving multiple agency offices in CONUS and local Station security and general services staffs; Similarly orchestrated replacement of marginal communications chiller systems discovered immediately after arrival;

Personally selected to mentor first two tour officers;

Exceptional performance awards for self and subordinate officer;

August 2004 – November 2006: Information Technical Officer (Officer in Charge) – (Middle Eastern Station)

June 2000 – July 2004: Watch Officer (European Station)

System admin of a classified system that was backbone of a critical mission; coordinated with system vendors and technicians to ensure 24/7, error-free system/mission performance;

Personally selected to train three first-tour officers;

September 1997 – June 2000: Watch Stander–Washington Metro Area (WMA)

Facilities Control Officer – supervised a multiple person team providing 24/7 field support of message switches, client/server and field router networks;

June 1994 – June 1997: Telecommunications Officer (Officer in Charge) – European Station

Coordinated major upgrade of communications systems, including addition of several remote sites to our responsibilities; with Deputy Chief, regularly briefed US military officers on the upgrade plans and progress;

Exceptional performance awards for self and subordinate;

November 1992 – June 1994: Telecommunications Officer (“rover”) multiple Stations in Europe, Eurasia and Africa – multiple exceptional performance awards

September 1989 – November 1992: Deputy Watch Officer – WMA location affiliated with NRO

De facto watch officer for extended periods due TDY absences of senior watch officer;

Supervised a mid-size multiple person team of mixed staff/contract personnel; filled in as needed at multiple operational positions;

Provided daily situation reports for office management; occasionally participated in briefing of site leadership;

August 1986 – July 1989: Telecommunications Officer (Officer in Charge) –Middle Eastern Station

Provided extensive TDY (temporary) support across southern Europe and the Middle East;

June 1984 – June 1986: Telecommunications Officer (Officer in Charge) – Southeast Asian Station

April 1982 – April 1984: Telecommunications Officer – Southeast Asian Station

August 1979 – January 1982: Watch Stander – WMA location

February 1979 – August 1982: Communications Trainee – WMA location

July 1977 – February 1979: Warehouseman – WMA location

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