Sonia Wimbush **** Matthew Street, Philadelphia PA 19138 215-***-****

SUMMARY OF QUALIFICATIONS

● Over 20 years Administrative experience in: Risk management, Worker’s compensation and Insurance claims

● Knowledgeable of software applications: Word; Office Suite; Excel; Outlook; Windows 7; Insurance sites

● Excellent organizational and research skills

● Multiple State Licenses in the Worker’s Compensation Field PROFESSIONAL EXPERIENCE

Department Of Revenue Philadelphia PA 2/2015 -8/14/15 Clerical Assistant/Data Entry Clerk (Temp Position)

● Research outstanding balances

● Data entry of Real Estate and customer water bills

● Customer Service handling water bill issues, transfers and payments

● Administrative mail duty

Independent Blue Cross Philadelphia, PA 8/2014-10/2014 Billing Analyst (Temp Position)

● Verify Medicare Health Insurance through health networks

● Customer Service

Specialty Risk Insurance/Sedgwick Claims Insurance King of Prussia, PA 1999-2014

(Formerly Hartford Insurance Company)

Worker Compensation/Medical Handling

● Standard answering phones, filing and data entry of claims

● Create billings for nurse case management

● Responsible for several business accounts

● Ensure the company's regulatory standards compliance

● Respond to and Dispute claims

● Ensure good relationships with state regulators and vendors

● Prepares and type legal documents

● Perform detailed telephone investigations

● Maintain consistent communication with physicians and policyholders until case is closed by examiner National Flooring Company Jenkintown, PA 1997-1998 Bookkeeping/Accounting Assistant

● Data entry of sales orders

● Answer phones

● Collection on invoices

● Monthly balance of accounting books

Robert Plan Insurance Philadelphia, PA 1995-1996

Customer Service Representative

● Answer multiline phone

● Standard office duties

● Data entry of auto policy forms

● Review and input underwriting claims

General Accident Insurance Philadelphia, PA 1985-1994 Clerk Typist/Claim Assistant

● Review and data entry of insurance policy and medical claims

● Collate and assemble materials for mailings

● Provide back-up assistance for other clerical positions

● Answer multi-line telephones, route calls, take messages and schedule appointments

● Process mail, including open, sort, stamp, log in and distribute. EDUCATION

Germantown Education Program Philadelphia, PA

Business Program

Martin Luther King

Diploma Philadelphia, PA

References upon request

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