Data Entry Support

Debra A. Curtis

**** ******* ****

Fredericksburg, VA 22406

acvlja@r.postjobfree.com

571-***-**** (cell)

Education:

Graduate, T.C. Williams Senior High School, 1973

Certifications/Training:

• PowerPoint Design for Presentations • Word 5.1 for MacIntosh

• Certification in Comprehensive Proofreading • MIL-STD-2036 Training Classes

• Excel Intermediate • Pagemaker

• Beginning and Intermediate Microsoft Access • Intermediate and Advanced WordPerfect 5.1

• Commercial Item Description (CIS) Class

Software Skills/Languages:

Operating Systems (Microsoft Windows 98, NT, 2000 Server, 2000 Professional, and XP Professional, Windows 7), Microsoft Visio, and Microsoft Project.

Security Clearance: High Level Public Trust

Experience:

Camber Corporation April 2014 – Present

Formerly Avaya Government Solutions Incorporated October 2010 – April 2014

Project Controller/Administration Supervisor: Atif Khalil

Customer: U.S. Department of Justice, Executive Office for Immigration Review (EOIR)

Run Camber weekly employee report of O&M and project hours in Deltek using Cognos software. Coordinate Weekly Status Update Sheets (SUS) between Camber Leads and the PMO. Manage Camber Weekly Workload Planning O&M Reporting SUS and deliver to the PMO. Update Office of Information Technology (OIT) Monthly Status Report, delivery letter, and deliver to OIT along with the Camber invoice.

• Manage the Weekly Status Report to OIT (obtain updates from all involved)

• Provide administrative support to Camber Program Manager as needed

• Manage and post Planned and Unplanned Absence Calendars (MS Outlook and MS Word)

• Receive Camber Security Packages to EOIR and submit to COTR for delivery to EOIR Security

• Provide support for new Camber employees (escort; greet with welcome packet and phone list, organization chart, list of new employee documents; coordinate badging; obtain computer; answer questions; etc.)

• Perform exit interviews for Camber employees who are leaving

• Provide administrative support for all Camber employees (troubleshoot Word and Excel, answer administrative questions, etc.)

• Provide support to EOIR as requested (e.g., compared ECPs between OIT ECP and OIT Change Requests folders to update OIT Change Requests folders for missing ECPs from OIT ECP folders, took inventory of Avaya (now Camber) users of Visio licenses, assisted OIT CM with OIT CM Library Audit).

• Managed cleanup process of old data/docs from Camber shared (G:\) drive to reduce storage utilization. Copied files no longer needed to DVDs.

• Submit HelpDesk Requests for review and action

• Submit Facilities requests for action

• Act as backup to Technical Writer in absence

• Maintain Camber Property Management for EOIR desktops and laptops

• Manage Camber DOJ EOIR POC list in MS Excel

• Manage PMI transponders and monthly permits for Camber to park at EOIR

• Update the Camber / EOIR Personnel Roster and Seating Chart and submit monthly to EOIR

• Update Camber Resource Work Schedule and submit to DCIO as requested

• Reserve Team and Conference Rooms at EOIR for Camber as needed

• Respond to adhoc requests from the Team/PM/EOIR personnel as needed

• Maintain Camber email distribution lists.

Avaya Government Solutions Incorporated December 2006 – October 2011

Technical Writer/Editor/Administration Supervisor: Mike Patnode

Customer: U.S. Department of Justice, Executive Office for Immigration Review (EOIR)

Manages and provides documentation support onsite for the eWorld EOIR contract. Formats documentation in compliance with EOIR standards; edits and proofreads documentation for grammar, punctuation, consistency, and content; updates documentation by incorporating written, graphic, and oral input from staff and clients into clearly structured documents. Responsibilities also involve configuration management in keeping track of document numbers, version control, and location of documents on the network.

Reviews and submits weekly Status Update Sheets for each project to OIT PMO. Prepared and incorporates daily updates to the Outlook calendar to DCIO with Planned and Unplanned absences. Provides copies for weekly DCIO meeting. Tracks Ad-hocs and Program Initiatives, updates and posts updated spreadsheet.

Collected information from Engineering Change Proposals (ECPs) to create monthly summary to submit for review. Assigned to capture minutes at CASE status meetings. Consolidated component comments for EOIRDB Data Dictionary.

Nortel Government Solutions Incorporated August 2006 – December 2006

Documentation Specialist Supervisor: Mark Chapman

Customer: Fairfax County Courts

Provided documentation support for the Fairfax County Courts Public Services contract. Formatted documentation to comply with Fairfax County standards; updated and edited the PS Cashiering and the Marriage License User Guides, retaking screen captures and updating as necessary to finalize them using the appropriate databases. Wrote the Image Correction and Land Records User Guides, inserting screen captures as needed. Edited and proofread other documentation for grammar, puncutation, consistency, and content; updated documentation by incorporating changes; provided assistance to coworkers with formatting and grammar issues; trouble-shot problem documents for coworkers; attended project team meetings.

Nortel Government Solutions Incorporated June 2006 – August 2006

Documentation Specialist Supervisor: Bill Yang

Customer: US Department of Agriculture

Provided documentation support for the US Department of Agriculture contract. Updated the User Guide using the USDA database taking screen captures and updating as necessary. Formatted documentation to comply with USDA standards; Edited and proofread other documentation for grammar, puncutation, consistency, and content; updated documentation by incorporating changes; attended project team meetings.

Nortel Government Solutions Incorporated October 2002 – December 2006

Documentation Specialist Supervisor: Stephen Beckman

Customer: Federal Aviation Administration (FAA) Aircraft Safety Knowledge Management Environment (ASKME)

Provided documentation support for the FAA ASKME contract. Formatted documentation to comply with FAA standards; edited and proofread documentation for grammer, puncutation, consistency, and content; updated documentation by incorporating changes resulting from peer reviews; conducted peer reviews and submitted changes; provided assistance to coworkers with formatting and grammer issues; trouble-shoot problem documents for coworkers; assembled binders; attended project team meetings; produced weekly status report.

Designed, drafted, and formatted training materials for the Certificate Management Information System (CMIS) (User Guide, Participant Guide, Lesson Plans, Special User Guides, Training Slides, Job Aids). This included testing CMIS hands-on to write steps, take screen captures, etc. Responsibilities included writing, editing, re-writing/updating, incorporating comments as changes, sometimes working directly with developers to resolve issues, etc. Responsible for incorporating changes into the CMIS Requirements Document as necessary and updating the Change Summary. Also incorporated changes into other CMIS documents such as the Detailed Design Document and Requirements Traceability Matrix. Responsible for formatting all FAA documentation. Maintained a list of CR/DR changes pertaining to the training documentation, keeping track of which ones were complete in the training materials and which ones weren't. Wrote the changes into all training documentation. Performed data entry and finalization of FAA Aircraft Certification Systems Evaluation Program (ACSEP), Supplier Control Audit (SCA), and Product Audit (PA) evaluations for fiscal years 2003, 2004, and 2005. Coordinated CMIS training materials for training given at FAA sites all over the U.S.

Assisted in the coordination of documentation for the Total Information Processing – 3 (TIPSS-3) Proposal submission, incorporating changes, requesting information from subs, tracking revisions, performing light editing, creating templates, formatting, resumes, and attending daily status meetings.

Reconstructed text and provided screen captures for the Designee Information Network (DIN) User Guide v2.2.0, updating it in its entirety using the DIN database in Lotus Notes. Provided the DIN user test scripts. Updated text, screen captures, and test scripts to DIN User Guide v2.3.0 when layout changes to the database occurred. Wrote the Draft Certificate Management Information System (CMIS) User Guide, Administrative User Guide, Special User Guides, and Participant Guide using the CMIS database.

Altarum Institute October 1997 – October 2002

Senior Publications Specialist Supervisor: Marilyn Stoll

Customer: Various contracts

Recognized strengths were in total document production efforts on large-volume reports and proposals and acting as point of contact for problem solving/troubleshooting documents for technical staff members. Performed a variety of production, administrative, and coordination-related duties for technical staff. Formatted and did data entry on documents, proofread, typed letters, memos, and various other types of documentation. Maintained and tracked document filing system. Performed mail merges for large mailings. Created templates for proposals and reports. Updated Corporate Resume database in Lotus Notes.

Advanced Communication Systems, Inc. (ACS) October 1993 – October 1997

Standardization Specialist/Database Admin./Admin. Asst. Supervisor: Douglas Keller

Customer: Space and Naval Warfare System Command (SPAWAR)

Reviewed, proofread, edited, generated questions and comments, performed data entry on and reproduced military specifications, standards, and handbooks for conformance to established policy, format, and completeness of content in support of SPAWAR. Developed and maintained a specification library database for tracking status of military specifications and standards identified in DoD Acquisition Reform initiatives. Developed 118 cancellation or inactive for new design notices for the purpose of complying with DoD Acquisition Reform. Database administrator for the Baseband Switch correspondence item tracking database and Submarine Communications Support System point-of-contact database. Served as Lotus Notes Coordinator for the Executive Information System serving SPAWAR 05. Developed and maintained databases tracking Military Exempt Laser Inventory and correspondence for Commanders’ Tactical Terminal/Joint Tactical Terminal/Tactical Receive Equipment. Communicated on a regular basis with Government program personnel and other contractors. Prepared monthly Configuration Management Report identifying work progress and status of assigned tasks. Performed biweekly timesheet collection and review for department. Oversaw travel and expense reports and kept company records for purchase orders. Provided administrative support in document production and distribution, maintaining hardcopy files, and doing copying and faxing as needed.

Vredenburg October 1989 – October 1993

Documentation Specialist Supervisor: Beth Decker

Customer: Space and Naval Warfare System Command (SPAWAR)

Provided data entry for various types of document for SPAWAR, including Procurement Requests, Basic Ordering Agreements, Contract Data Requirements Lists, Integrated Logistic Support Plans, Operational Logistic Support Summaries, and Navy Training Plans. Assisted in coordinating and distributing the workload. Specialized in the standardization and formatting of specifications, standards, and handbooks for SPAWAR. Constructed a guide for use by other word processors in the data entry of these documents. Assisted in preparing a Guideform Specification for use by specification writers and editors. Assisted in giving in-house computer-learning classes in beginning and intermediate WordPerfect and Microsoft Word.

Technical Services Corporation (TSC) July 1987 – October 1989

Standardization Specialist Supervisor: Milburn Sanders

From/To: July 1987 to October 1989

Experience Title: Standardization Specialist

Customer: Space and Naval Warfare System Command (SPAWAR)

Responsible for processing military specifications, standards, and handbooks in support of SPAWAR. Assisted TSC’s engineers, technical writers, and technical editors in the standardization, formatting, and proofreading of text and tables. Initiated the resolution of oversights in consistency. Consulted artists regarding requirements for placement of figures and drawings. Assisted Production Coordinator with review, reproduction, and quality control of NAVELEX documents.

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