Victoria Taylor

**** ***** ***** *******, ** ****0 773-***-**** acvlj4@r.postjobfree.com

Profile

I am seeking a position that will allow me to demonstrate my skills as an Administrative support specialist, Accounting specialist and seasoned customer service representative. I am an experienced employee, flexible and accustomed to working in a fast-paced environment. I have over 10 years of experience with problem solving, accounting, bookkeeping and excellent customer service skills.

Professional Experience:

Cashier, 6/2013 – Present – Mather Lifeway, Chicago IL

Process food orders on cash register

Reconcile cash drawer and beginning and end of shift

Hostess to guests

Sanitize work area at end of shift.

Intake Coordinator, 4/2014 – 8/2014 - CEDA Select Staffing, Cicero, IL

Demonstrated effective interpersonal skills, promoting positive work environment

Determined eligibility for program

Initiated procedures to modify, deny, grant and terminate assistance

Compiled, recorded, evaluated personal and financial data

Maintained records for assigned cases and prepared necessary documents.

Customer Service Representative, 6/2010- 11/2013 – Mercy Housing Lakefront, Chicago, IL

Greet, welcome, direct and monitor visitors

Distribute mail and packages to residents

Maintain building schedule, community room calendar, policies and procedures

Monitor building security cameras

Provide well-being check on residents

Customer Service Supervisor, 3/2005 – 12/2008 – Burlington Coat Factory, Chicago, IL

Supervised 15 hourly cashiers, providing training, evaluations and motivation

Balanced and approved cashier drawer at beginning and end of shifts

Supervised and trained associates on loss prevention policies

Communicated successes, opportunities, problems and solutions to management

Interviewed prospective cashiers

Motivated and energized team members

Processed a high volume of transactions in cash, checks, credit and debit cards.

Accounts Payable Clerk

Over eight years of accounting experience, responsibilities included, auditing expense reports, data entry, preparing financial reports, reconciling bank statements, tracking expenses, and verify transactions.

Education:

Accounting Certificate, College of Automation, Chicago, IL – August, 1978

High School Diploma, Harper High School, Chicago, IL

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