Mark Kamen

P. O. Box ***, Boothbay Harbor, Maine 04538-0642

Email: acvlg0@r.postjobfree.com

Telephone: 207-***-****

PROFESSIONAL EXPERIENCE

L. R. Consulting Services – Boothbay Harbor, Maine, May 1990 – Current

Labor Relations Consultant

Provide labor relations and training services. Initially provided services to unions; currently provide services to management. Unions involved: IBT, IAFF, Maine State Nurses Association, 1115 NJ, UPIU, & NUHHCE 1199.

Key Achievements:

Orchestrated successful educational campaigns to maintain union free environments.

Conducted operational assessments to identify employee relations impediments & designed

specific action plans for implementation.

Chief spokesperson for 17 public-sector firefighting locals and 8 private-sector healthcare labor

agreements.

Won unfair labor practice cases before the Maine Labor Relations Board.

Organized community healthcare employees and provided representation before the NLRB.

Developed and taught a college labor relations course.

Created and presented a live, interactive web based training seminar (Managing in a Unionized

Environment) to multiple manufacturing sites across the country.

UNIVERSITY OF SOUTH FLORIDA – Tampa, Florida, November 2010 – September 2011

Director, Labor and Employee Relations

Top 10 research University with 47,000+ students and over 6,000 employees represented by 4 collective bargaining agreements (Faculty, Graduate Assistants, Police, Professional / Non-professional unit. Unions included AFSCME, PBA, and United Faculty of Florida.

Key Achievements:

Negotiated a wage increase (lump sum bonus) with AFSCME based on performance ratings.

Responded to Step 2 grievances (step before arbitration) and Ethics Point complaints.

Reduced workers’ comp costs through use of a university-wide return to work committee.

Developed a workplace violence program.

Coordinated events (exceeded United Way goal by 74%; Take Your Kids to Work Day reported

on ABC News; Kick Ball event exceeded expectations with over 500 employee participants).

Developed and presented an employee relations orientation module to new managers.

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Professional Experience Continued

FAIRPOINT COMMUNICATIONS - Portland, Maine, January 2008 – October 2010

Labor Relations Manager

Rural telecommunications company that purchased Verizon’s 1.5 million handlines in Maine, New Hampshire and Vermont. Acquisition included 2400 unionized employees (plant, accounting, traffic and call centers – inbound & outbound). Major unions included IBEW & CWA.

Key Achievements:

Negotiated initial CWA agreement for legacy employees that paid less than 50% of the CWA

Northern New England wages. Second chair for IBEW/CWA NNE extension.

Filled over 350 positions internally using a detailed union bid process and back filled the

resulting openings through a combination of internal bids and external hiring.

Decided grievances at step 3 (last step before arbitration) and represented the company as

arbitrator on the tripartite arbitration panel.

Developed labor relations training modules for supervisory staff.

Reduced absenteeism by managing an aggressive absence control program for FMLA usage.

UNIVERSITY OF MAINE SYSTEM – Bangor, Maine, March 2004 – January 2008

Labor Relations Manager

Provided labor and employee relations support to 7 university campuses and 10 college outreach centers employing 5,200+ employees who are represented by 6 bargaining units (faculty; part-time faculty; professional; police; service & maintenance; clerical, office, lab and technical).

Key Achievements:

Chief spokesperson in negotiations (Teamsters and Maine Education Association).

Decided grievances at third step (last step before arbitration).

Identified needs, designed and delivered labor & employee relations training.

Assisted in the development of a market based, salaried employees compensation and

classification program consisting of over 1200 job titles.

Navy Exchange Service Command – Norfolk, Virginia, July1998 – February 2000

Labor / Employee Relations Specialist

Private $2 billion contractor to the Navy with 16,000 employees, tasked with operating 110+ distribution, retail, lodging, and call center facilities around the world. Unions included IBT, UFCW, SEIU, NAGE and AFGE.

Key Achievements:

Developed and implemented an employee handbook to clarify highly diverse perceptions among

Headquarter leadership and facilities staff.

Chief spokesperson in collective bargaining.

Achieved arbitration win to prevent rehire and back wage payments to 70+ employees.

Administered over 1,500+ disciplinary actions with no action being overturned.

Averted closure of a highly profitable automotive center.

Circumvented discrimination liability via recommendations to HQ executives.

Served as sole Specialist charged with review & settlement of EEO cases.

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Education / Professional Development

Master of Arts in Industrial and Labor Relations, Indiana University of Pennsylvania

Bachelor of Science in Education, United Wesleyan College

Paralegal Certificate, Kaplan University

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