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Management Customer Service

Location:
Ashburn, VA
Posted:
July 06, 2016

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Resume:

RODNEY JENKINS

*** ******* *****, **

Washington, DC 20032

617-***-****

acvkym@r.postjobfree.com

PROFESSIONAL SUMMARY

A Senior Recruiter and Talent Management Leader, with more than 10 years of extensive experience in Recruitment, Passive and Active Sourcing, Candidate Management, Onboarding, Human Capital Strategy, and Organization Effectiveness. I have recruited for a wide variety of healthcare, education, and information technology positions in the public and private sectors. Furthermore, I have managed staff, provided training to hiring managers, and created and managed employee engagement programs. I'm an innovative and energetic team player, relationship builder, and am particularly effective at achieving recruitment outcomes.

AREAS OF EXPERTISE

Implementation of creative sourcing and recruitment strategies to achieve organizational hiring objectives

Advanced consulting skills, coaching, with superior ability to effectively initiate relationships, build rapport, and influence decision-making

Manage the interview process, verify references, administer assessments, and negotiate salaries

Interprete, analyze, and present recruiting metrics, insights, and ideas to improve the recruiting process

Highly experienced in the use of applicant tracking systems, including HR Smart, Silkroad’s Open Hire

Skilled in the utilization of professional software tools, i.e. Excel, Visio (workflow diagrams), WORD, Workday HCM (role: HR Contact), Halogen, Compass, and Box

PROFESSIONAL PRESENTATIONS

CASE: Strategic Talent Management Conference March 2015

Faculty Presenter on Employee Engagement, Mentoring, and Managing Generations in the Workplace

HONORS OR AWARDS

Georgetown University's Office of Advancement Colleague Recognition Award in 2014

George Washington University Hospital's Employee of the Month in April 2012

PROFESSIONAL EXPERIENCE

Howard Hughes Medical Institute, Chevy Chase, MD

Talent Acquisition Specialist January 2016 to Present

Proactively source, recruit, and extend offers to candidates for positions at HHMI’s headquarters

Use a variety of social media sources and job boards to find and recruit candidates

Build and maintain positive relationships with hiring managers

Strategically build a pipeline of candidates for upcoming positions

Work closely with hiring managers to create and implement a recruitment strategy

Georgetown University, Washington, DC November 2012 to July 2015

Director, Personnel Services and Talent Management

Office of Advancement

Provided guidance to hiring managers on sourcing, recruiting, offers, and completing the hire process

Educated hiring managers on writing the job description, submitting a position requisition, and posting a position

Served as Workday HR Contact on all hiring needs, position changes, and terminations for the Office of Advancement (more than 250 employees)

Built and maintained a positive relationship with managers and senior leadership

Provided training to all managers on performance management

Administered the mid-year and annual performance appraisal process

Designed and presented webinars on manager-specific topics

Created, branded, and implemented a Comprehensive Onboarding Program

Created, designed, and implemented the employee engagement program

Organized, formed, and led three employee engagement sub-committees

Designed and led the quarterly full-day “New Employee Orientation in the Office of Advancement”

Revised and enhanced the core competency integration into the talent management system

Created and presented reports on employee engagement, performance management, and retention at the department and organizational level

The George Washington University Hospital, Washington, DC

Human Resource Recruiter/Generalist-Compliance July 2009 to November 2012

Phone screened, interviewed, and conducted reference checks

Managed the hospital-wide nurse internship program, including the multi-level interview schedule with hiring stakeholders

High volume recruitment of nurses, IT professionals, clinical pharmacists, laboratory specialists, and healthcare managers

Verified professional licenses and certifications of incoming staff

Assisted in onboarding new employees, including managers and director-level staff

Partnered with hiring managers and department directors to implement strategies to creatively source and expand candidate pipeline with qualified candidates

Created standard operation procedures to improve operational efficiencies

Served on two customer service committees

Reviewed employee files for regulatory compliance

HR Assistant

Review new hire paperwork, respond to phone inquires, and assist employees in completing administrative and tax forms

Refer employees with concerns and questions on benefits to the appropriate HR staff

Schedule selected candidates for an initial phone interview with the Director of HR

EDC Consulting, Mclean, VA

Recruitment Operations Manager September 2008 to January 2009

Creatively sourced candidates for recruitment pipeline

Recruited IT, engineering, and SAP professionals for consulting positions with government and commercial clients in the Washington DC area

Provided support on a variety of business development activities

Initiated research and presented findings to senior management on creating better work efficiencies in addresses our recruiting search needs

Performed various operational duties, including profiling documentation on candidates, responding to proposal requirements, and updating internal database

Global Linguistic Solutions (subsidiary of DynCorp International) Falls Church, VA

HR/Proofing Assistant June 2008 to September 2008

Client: Department of Defense

Assisted the HR Generalists and Assistant, HR Director on many administrative projects

Proofed confidential documentation on over 1,000 international hires

Collaborated with the human resource department’s managers in order to enter new information and correct mistakes in the records management system

ZweigWhite, Natick, MA

Senior Recruiter & Project Manager January 2006 to May 2008

Full-cycle recruiting on mid-level to senior executive searches for engineering, environmental, architecture, and construction management clients

Oversaw projects from initial research phase to final outcome phase; providing salary benchmarking data and analysis reporting as needed

Led several in-person kickoff client meetings on new projects

Directly contributed to business revenue in excess of $300,000 on winning new recruitment proposals

Served as mentor to new staff, wrote articles for ZweigWhite publications, and participated in department training initiatives

Managed all weekly written and oral communication with more than twenty clients

Cambridge Housing Authority-Work Force Program, Cambridge, MA

Employment Partnership Coordinator January 2002 to December 2005

Client Partner(s): City of Cambridge, Harvard, MIT, Novartis, Boston Federal Loan Bank, Bank of America, Abt Associates, and Cambridge Technology

Contributed as a team member to the Work Force’s recognition by the U.S Department of Labor as a National Best Practice in Workforce Development

Functioned as the overall Workforce Development liaison for a diverse population of African American, African, Haitian, Hispanic, and Asian participants

Developed and implemented workforce planning strategy for the program’s organizational goals

Managed all aspects of the employment and employer recruitment process for the Work Force sites

Served in a leading role on advising students on career planning and utilized career assessments and other career learning aides to assist in career learning development.

Discovered in excess of $20,000 in lost funds

Increased the number of employers-partnerships in 2004 by approximately 20%

Conducted three workshops for employer-partners annually

Collaborated with community organizations, government agencies, local schools, Harvard, MIT, public and private companies to address workforce needs in Cambridge

Anthem, (formerly WellPoint, Inc.) Springfield, MA

Managed Care Network Specialist June 1994 to June 1998

Managed the contractual relationships with over 20 managed care vendors in Florida, Missouri, Kansas, Michigan, and Indiana

Served as expert on managed care provider network market in assigned states

Worked closely with Claims Department to resolve high dollar claim issues

EDUCATION

Western New England College, Springfield, MA May 1994

Bachelor of Arts in Political Science

Obefami Awolowo University, Ile-Ife, Nigeria August 1992 to July 1993

Academic Year Abroad

Third World Affairs and International Political Economy

The George Washington University, Washington, DC May 2012

Master of Arts Degree in Human Resource Development



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