Post Job Free

Resume

Sign in

Customer Service Sales

Location:
São Paulo, SP, Brazil
Posted:
July 06, 2016

Contact this candidate

Resume:

Currículum Vitae

Personal Information

Name: Marcelo Minoru Maeda

Age: 35 years old

Address: Rua 28 de Setembro, 846 – 8º Andar – Apt 81 – Vila Dom Pedro I - São Paulo - SP - Brasil

Telephone: +55-11-206*-**** / +1-213-***-**** Mobile Phone: +55-11-958**-**** E-mail: acvkw8@r.postjobfree.com

Web Site: www.mformula.net / www.mlojavirtual.com.br / www.criarlojavirtualbr.com.br / www.mformulamail.com / www.99host.com.br / www.luxjoias.com / http://catalog.luxjoias.com / www.iperfumes.net

Professional Summary

Professional experience with graphic design, web design, marketing, advertising, media, web hosting, dedicated and cloud servers, programming, database, integration, help desk, support and customer service, project management, web security, partnership, new business, sales, e-commerce, meetings, business travel, quotations, negotiations, supplier development and best practices, cost reduction, business management, market analysis and trends, strategic planning, projections of planning and analysis of indicators decision-making, implementation of improvements, projections and market expectations of growth, import, export, organize and manage international operations. Self-taught and good qualities to understand and improve systems, projects and enjoy teamwork. I am good problem solver, solution provider and flexible enough to adapt to new technologies and environments. Some words to sum me are: agility, energy to grow and learn, ethics, compatibility with the values and vision of the company, strategic vision, innovation, commitment, teamwork, multifunctional, focus on results, self development, security, experience, self-motivation, objectivity, good relationship, entrepreneurial and innovative spirit, flexibility, productivity, positive attitude, business vision, multidisciplinary, leadership, strategic vision, creativity, ease of learning, proactivity, dedication, education and transparency. Education

FMU – Faculdades Metropolitanas Unidas (São Paulo, SP, Brasil) Technologist in International Business

Completed in 07/2014

Language

Portuguese: Native English: Business Spanish: Basic Japanese: Basic Professional Experience Overseas

Country: USA Period: 10 days (2007) Activity: Meeting Country: Japan Period: 4 years (2004 ~ 2008) Activity: Work Professional Experience

MFORMULANET (Sao Paulo, SP, Brazil) 11/2007 ~

CEO & Founder

SaaS provides online services for many customers from Brazil and other countries in various sectors; Integrated services with large partner companies: Buscape, Google, Facebook, Fcontrol, ClearSale, Marketplace, Online Advertising, Payment Gateways and Shipping, ERPs, CRMs, NFE, Cloud; Daily researching and improving the products and services; Business in multi languages and currencies, making national and international business; More than 10,000 customers served and an average of 10 new customers per day; Diabro (Shinjuku-ku, Tokyo-to, Japan) 08/2006 ~ 02/2009 Design Graphical, Web Developer E-commerce, Server Manager Management and service customers from different countries; Experience in the fashion industry with the most famous brands from europe, north america and asia; Teamwork as a programmer, database admnistrador and e-commerce diabro.net (All Countries), diabro.jp (Japan), diabro.com.cn (China) and diabro.kr (Korea South); Integrations with marketplaces, online advertising, payment gateways (paypal, google checkout, veritrans, brookers money and bank deposit) and shipping gateways (ups, fedex, japan post, express mail service, Sagawa and kuroneko); Implemented the version for smartphone, and the company increased sales to more than 400%; Maeda Trading Co. Ltd. / Rio Fashion Imported Goods (Hiratsuka-shi, Kanagawa-ken, Japan) 03/2004 ~ 08/2006 Web Developer, Web Design, Analyst of Support, Design Graphical and E-commerce Manager Responsible for overall management of e-commerce riofashion.com, where sales increased by over 200%; Development of all graphical content and online advertising and offline; Digital photography products and models;

Import and export of products from Brazil to Japan; Major Projects

iPerfumes.net 04/2012 ~

Ecommerce www.iperfumes.net in multi languages and currencies, with sales of perfumes, fragrances, makeup, hair products and cosmetics the most famous brands from Europe and North America, integrated online advertising, payment and shipping gateways.

Portal Pousadas (São Paulo, Brazil) 04/2009 ~

The biggest portal hotel www.portalpousadas.com.br in Brazil with 4 languages Portuguese, English, Spanish and Japanese, integrated recurring payment by PayPal. Full control panel for customer and total administration of the site, for customer management, charges, comprehensive reports, optimization of all pages and advertising. LUXJÓIAS (São Paulo, Brazil) 11/2007 ~

The second virtual jewelry store in Brazil www.luxjoias.com (retail) and catalog.luxjoias.com (wholesale) with more than 20,000 customers and an average of 20 new clients daily, multi languages and currencies, sales for all Brazil and other countries. Integrated with marketplaces, online advertising, payment and delivery gateways. Red Bicyclette (California, USA) 04/2006 ~ 05/2006 Reformulated, corrected the system of programming and database for codification of the Japanese language of the site www.redbicyclette.com/jp/, also developed and projected systems of programming and database on some pages of the site. Sonic Motion Records (Paris, France) 02/2006 ~ 03/2006 Developed and projected the system of programming and database of the site www.sonicmotionrecords.com, on the languages english and french.

Professional Certifications & Courses

- Successful negotiations: strategies and essential skills (9 hours - Online Michigan University, USA - 07/05/2016)

- High Performance Collaboration: Leadership, Teamwork, and Negotiation (4 hours – Online Northwestern University, Illinois, USA - 06/30/2016)

- Leadership and Organizational Behavior (12 hours – Online University Luigi Bocconi, Milan, Italy - 06/28/2016)

- Entrepreneurship and Entrepreneur Skills (12 hours – Online Campinas State University, Brazil - 06/29/2016)

- Project Management: The Key to Success (80 minutes – Online University of California, Irvine, USA - 06/27/2016)

- Sustainability applied to businesses: guidance for managers (10 hours - FGV – www.fgv.br - 01/27/2016)

- Sustainability in everyday life: guidelines for citizens (12 hours - FGV – www.fgv.br - 01/26/2016)

- Courses Introduction to Private Equity and Venture Capital for Entrepreneurs (FGV – www.fgv.br - 01/13/2016 ~ 01/25/2016)

- Spanish course (Só Espanhol - www.soespanhol.com.br - 11/16/2015 ~ 01/16/2016)

- Study the Production of Jewelry (Sintrajoias – www.sintrajoias.com.br - 03/16/2015 ~ 04/16/2015)

- Study the Production of Jewelry (Rodolfo Penteado - www.rodolfopenteado.com.br - 10/2014)

- Learning English Language Skills (ESL Learning Centre – www.englishclub.com - 07/2004 ~ 11/2004)

- Learning on-line English (www.aprendaespanhol.com - 07/2004 ~ 08/2004)

- ASP.NET (30 hours – Impacta - 08/10/2002 ~ 08/28/2002)

- ASP (30 hours – Compuclass - 06/02/2001 ~ 06/30/2001)

- E-commerce (5 days – Locaweb - 06/2001)

- Support Service, Help Desk and Live Support (5 days – Locaweb - 04/2001)

- Corel Draw, Adobe Page Maker and Adobe Photoshop (40 hours - Computer Center - 03/1998 ~ 07/1998)

- Microsoft Office (40 hours - Computer Center - 01/1997 ~ 04/1997) Skills Summary

Languages / Technology:

Experient: PHP, ASP, HTML, DHTML, Java Script, CSS, XML, API, WebService High: Streaming on Demand, SMS, Ajax, Jquery

Moderate: ASP.NET, CGI/Perl, JSP, Servlet, Java, Cold Fusion, Python, Flash Action Script Data base:

Experient: MySQL, MS SQL Server, Microsoft Access

Moderate: PostgreSQL

Operational systems / Web Server:

Experient: Windows, Macintosh, Android, IOS

High: Linux e Unix

Moderate: Internet Information Server (IIS), Microsoft Windows Server Administration Networking / Protocols:

Experient: SMTP, IMAP, POP, FTP, SSH, SSL, HTTP

High: TCP/IP, PPPoE, DHCP, Airpot, Bluetoth

Moderate: Proxies, Gateways, DNS, Firewall, Apple Talk, VPN Tools / Applications: Team Viewer, Emissor de Nota Fiscal Eletrônica, cPanel, WHM, Plesk, phpMyAdmin, Microsoft SQL, Aqua Data Studio, MySQL-Front, Adobe Dreamweaver, Aptana, Eclipse, Microsoft Front Page, Note Pad, Adobe Fireworks, Adobe Photoshop, Adobe Photoshop Elements, Color Consultant Pro, Adobe Image Styler, Adobe Image Ready, GIF Movie Gear, Microsoft Gif Animator, Blender, Swift 3D, 3D Studio Max, iMovie, Adobe Premiere, Adobe After Effects, Garage Band, Amadeus II, Audacity, Propellerhead Reason, Logic Audio, Sound Forge, Steinrberg Cubase, ProTools, Corel Draw, Adobe Illustrator, Adobe In Design, Microsoft Power Point, Microsoft Excel, Microsoft Word, Adobe Acrobat Reader, Microsoft Outlook, Mozilla Thunderbird, Mail, Microsoft Visual Studio, Microsoft Project, MS-DOS, Telnet, SSH, Console, Terminal, Google Chrome, Microsoft Internet Explorer and Mozilla Firefox. Availability

- Immediate start

- Available for travel: On request

- Available for changing country/city/state: On request Documentation

- Car Enablement

- Brazilian passport

- Visa USA: R B2



Contact this candidate