Manager Office
Resume:
Frances (Jeannie) Darnell 325-***-****
*** **** *****, ******, ** 79549 acvkqn@r.postjobfree.com
Professional Profile
A self-starter with exceptional multi-tasking experience looking to secure a position within a company to utilize my skills and knowledge to its fullest capabilities. A professional with sixteen years of experience within the HealthCare Insurance field. I have worked for Insurance Companies for ten years and eight years with an Acute Care Hospital that recently has been designated as a Critical Access Hospital with a Rural Health Clinic.
Medhost/HMS
Ingenix
Microsoft Excel
SSI Billing Client
Sequel
Emd’s Program
Professional Experience
Cogdell Memorial Hospital, Snyder, Texas
April 2014 – Present
Patient Access Manager
Responsibilities:
Generate Reports for the CFO
Oversee Patient Access of Seventeen employees
Assist employees in upfront collections and capture accurate demographic information.
Assist on Budget Planning
Assist in Overseeing Business Office employees of 6 employees.
Train new employees in Registration and Cashiering.
Work with Clinic Manager to maintain workflow and patient care between registration, schedulers and clinic staff.
Cogdell Memorial Hospital, Snyder, Texas
April 2011 – January 2014
Business Office Supervisor
Responsibilities:
Generate Reports for the CFO
Monitor Accounts Receivables and Collections
Maintain General Ledger in regards to posting and providing an accurate audit trail for all incoming collections.
Maintain Billing Records
Assist employees in collections and follow-up.
Oversaw Business Office employees of 6 employees.
Assistant in Budget Planning
Cogdell Memorial Hospital, Snyder, Texas
April 2008 – September 2011
Biller
Responsibilities:
Billed Commercial, Workers Compensation, Blue Cross Blue Shield, and motor vehicle insurances.
Billed secondary claims
Answer patient’s questions in regards to their account.
Contact Insurance Companies about credentialing and contracts.
Follow-up on accounts on Accounts Receivables Report
Contacted departments in reference to denials or charges on an account.
Coventry, Carrollton, Texas
August 2004 – March 2008
PBR – Auditor/Rush Coordinator
Responsibilities:
Organize and supervise daily work flows to ensure maximum productivity
Communicate with adjusters and providers to accurately review claims
Responsible for maintaining efficiency, effectiveness, and compliance with all companies contracted to review claims by state guidelines.
Reviewed and implemented state guidelines in regards to Workers Compensation fee schedules
Ablest/Coventry, Carrollton, Texas
April 2004 – August 2004
Receptionist
Responsibilities:
Worked for Temporary Agency answering phones
Made Copies and Printed Explanation of Reviews
Checked visitors into the office
General Office duties
Blue Cross Blue Shield, Abilene, Texas
November 1998 – April 2004
Claims Examiner I/III
Responsibilities:
Reviewed and Implemented Insurance Policies
Reviewed bills from Hospital, Professional, DME, Dentists and Home Infusion Therapy
Reviewed Files for Coordination of Benefits
Reviewed Records for Pre-Existing Conditions
Called Providers for additional information to process Claims.
Education
Western Texas College, Snyder, Texas
Associates in Business Management
2014
University of Texas Permian Basin
Bachelors in Business Administration
Ongoing
References
Lynda Starbuck, MS, RHIA. C-CDI.
Quorum Health Resources.
Contact this candidate