Maria D. Torres - ** Temple Road, Vineland, NJ ***60
**********@*****.***
Objective
Qualifications Bilingual: English/Spanish. Software usage includes: MS Office, AS 400, Excel.
Professional Experience
Cumberland County Center for Workforce and Economic Development, Vineland, NJ
Front Desk Receptionist 12/2015 – Present
Greet and direct customers using services for employment and unemployment purposes.
Answer phones, issue registration forms for first time users, data enter.
Using Bilingual Spanish/English skills when needed to direct customers to Department of Labor Staff.
South Jersey Legal Services, Inc., Vineland, NJ
Receptionist for Legal Attorneys (Temporary) 4/2015 – 8/2015
Scheduled appointments with clients and attorneys.
Used Bilingual Spanish/English skills to assist clients with dialogue and completion of paperwork.
Answered phoned, monitored front desk activities.
Puerto Rican Action Committee, Vineland, NJ
Transportation Driver for DYFS 3/2013 – 6/2013
Picked up children at designated sites.
Delivered children to appointed destination in a safe and timely manner.
Updated visitation paper work for arrival departure times; monitored visitations.
Casa P.R.A.C. Inc., Vineland, NJ
Assistant Senior Coordinator 2/2011 – 3/2012
Worked on Senior Citizens Program (60+).
Worked on MIPPA Program (Medicare Improvement for Patients and Providers Act).
Attended training classes for certification and participated in Parents Anonymous program.
Assisted and led Project Help (After school teenage program).
Kaffe Magnum, Millville, NJ
Data Entry/Clerical Support 3/2010 – 8/2010 (Temporary)
Updated customer database using Quick Books.
Monitored inventory, compiled lists, relayed information to appropriate staff.
Tri-County Security, Vineland, NJ
Office Administrator 5/2006 – 10/2008
Immediately responsible for 2 staff members while conducting day-to-day and human resource operations for 500+full time and part time security personnel.
Interviewed applicants and participated in hiring decisions.
Compiled and maintained personnel records: compensation, benefits, taxes, attendance, performance evaluations/reviews, hire/termination.
Updated and examined employee files to answer inquiries and provide information to authorized persons.
Coordinated and directed activities in accordance with established office policies.
Prepared documentation for correspondence purposes.
Directed and participated in preparation of informative material for employees.
Provided information to the public and/or employees related to business operations.
Represented company in contract negotiations.
Recognized and awarded for on the job accomplishments as a new employee at Tri-County Security.
Trump Taj Mahal, Atlantic City, NJ
Benefits Coordinator 7/1996 – 6/2004
Using Bilingual Spanish / English skills initiated, processed and updated relevant benefit information in personnel department for 2000+employees.
Assisted employees in signing up for medical and retirement benefits.
Provided relevant information to employee inquiries about medical coverage and retirement programs.
Participated in hiring events to assist the non-English speaking Spanish population.
Reviewed applications, directed to appropriate department for interviewing; participated in final hiring decisions.
Coordinated and directed activities in accordance with established office policies.
Directed and participated in preparation of information material for employees.
Education Graduate Jane Adams Vocational High School, New York