Joshua Rivera

**** *. ****** *** **** **** 708-***-****

Bridgeview, IL 60455 acvkom@r.postjobfree.com

PROFILE

Professional Automotive Service Technician with the motivation, desire, knowledge, and skills required to diagnose and repair malfunctions in complete mechanical systems. With over 1 year of strong customer service experience, ability to communicate in English and Spanish and experience working under pressure in a heavily congested environment, I believe I will be a positive addition to any team.

EDUCATION

Universal Technical Institute (UTI) –Lisle, IL

Automotive Technology training included 1,530 hours in the following subjects:

Diploma UTI Graduation Date: February 26, 2016

Courses:

Automotive Engines & Repair

Automotive Power Trains

Professional Applications

Power & Performance IA

Brakes

Advanced Diagnostic Systems

Power & Performance IB

Climate Control

Automotive Undercar

Power & Performance II

Automatic Transmission

Professional Service Writing

Fuel & Ignition Systems

Electronic Fundamentals

Electronic Diagnostics

Drivability & Emissions

Electronic Technology

University of Illinois at Chicago General 09/2013 - 04/2014

Infinity Math, Science, and Technology High School Diploma Graduate: June 2013

Chicago, IL

EMPLOYMENT

Fox Ford Lincoln, Chicago IL Lube technician June 2016-Present

Perform oil changes on all kinds of vehicles

Replace air filters and cabin filter

Full inspections of vehicles

Tire rotations, mount/demount tires

Plug or patching tires

Top off fluids

Fox Ford Lincoln, Chicago IL Porter March 2016-June 2016

Help keep the lot organized and clean

Cleaning customers’ vehicles

Filling up gas tanks of new vehicles for customers

Deliver vehicles to dealers

Complete managers request

At Your Service, Chicago IL Guest Service Representative April 2014-March 2016

Servicing the greater Chicago area during events: United Center and US Cellular

Responsible for assisting crowds of up to 22,000 people find their seats and direct them to areas of interest within the stadiums in a timely, efficient and safe manner

Keep a clean and safe area so to allow guest the ability to maneuver freely and quickly as to not disrupt other guests at stadium. Maintaining a clear view of event is crucial to everyone’s experience.

Maintain and continue expanding strong knowledge of facility to ensure customer/guests satisfaction when directing guests

Attend annual safety classes to ensure ability to assist all guest should an emergency or event occur that called for immediate response

ADDITIONAL SKILLS

Multi Tasker

Bilingual – Spanish

Strong Customer Service Experience

References Available upon request

Contact this candidate