Customer Service Assistant

CHERRY CATRINE PEREN

***-*** ******* ****. ******** Park Residences Pasig City

Mobile No:+639*********

E-mail: acvknb@r.postjobfree.com

OBJECTIVE

To perform the duties of my job with skills, vigor and efficiency and to always strive to exceed the expectations of both my supervisors and hotel guests.

EDUCATIONAL BACKGROUND

2009 -2013 Bachelors of Science in Hotel and Restaurant Management

Our Lady of Fatima University

Antipolo City

2005 - 2009 Carlos P. Garcia High School

St. Cubao, Quezon City

1999 - 2005 Catmon Central Elementary School

Cebu City

TRAININGS AND SEMINARS ATTENDED

October 23 2011 HOTEL FAMILIARIZATION

EDSA Shangrila Hotel Resort

Mandaluyong City

September 11 2011 FRUIT AND VEGETABLE CARVING

Our Lady of Fatima University

Antipolo City

March 22-23 2009 BED MAKING SEMINAR

Supreme Hotel

Baguio City

December 6, 2012 Practicum Training

- March 16, 2013 Rooms Division

Dusit Thani Manila

WORK EXPERIENCE

April-September 2013

Diamond Hotel Philippines

Lobby Shop

Lobby Shop Cashier

February-March 2014

Hard Rock Cafe

Server

June 23,2014-Present

City of Dreams Manila

Casino Dealer

QUALIFICATION HIGHLIGHTS

Multitasking - Able to serve more than one customer at a time and handle multiple tasks.

Good judgment, problem solving and interpersonal skills.

Ability to work for long hours.

Associate degree in hotel management.

Provided excellent customer service

Worked in coordination with other departments to ensure that customers will get quality service and satisfaction.

PERSONAL INFORMATION

Date of birth : July 7, 1992

Sex : Female

Nationality : Filipino

Civil status : Single

Height : 5' 0"

Weight : 53 Kg

CHARACTER REFFERENCES

Ms. Charito A. Corpus

CHIM, Program Coordinator

Our Lady of Fatima University

Telephone number: 661-3023

Mr. Allan Jowel S. Calingasan

Executive Assistant/Office of the GM

Philippine Reclamation Authority

Cellphone number: 091********

Ms. Angelica Patricia M. Cruz

DFit Supervisor/Club Membership Assistant

Dusit Thani Manila

Cellphone number: 091********

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