Customer Service Project Manager
Resume:
Anthony Romeo
acvkmo@r.postjobfree.com
School Address: Permanent Address:
** **** ******, *********, ** 01609 62 Buttonball Road, Old Lyme, CT 06371 OBJECTIVE
Full time position in a field relating to Technical Sales or Computer Science EXPERIENCE
Software Engineer Intern, Plexxi, Nashua NH, Summer 2015
• Configured switches, created cables, and mounted hardware to optimize network speeds
• Reviewed and modified outdated functions
• Attended biweekly standups from the CEO to understand the state of the company Food Server, A.C. Petersons, Old Lyme, CT, Summer 2013/2014
• Provided customer service and handled angry customers
• Took inventory for supplies and stocked products
• Trained and managed multiple employees
Easy Tech Associate, Staples, Old Saybrook, CT, Summer 2012
• Provided customer service to a wide range of clients
• Fielded phone calls to assist customers with troubleshooting EDUCATION
Worcester Polytechnic Institute (WPI), Worcester, MA Bachelor of Science in Computer Science, GPA: 3.1, May 2016 Lyme Old Lyme High School, (LOLHS), Old Lyme, CT
High School Diploma, GPA: 3.8, May 2012
Related Coursework: Webware, Artificial Intelligence, Social Implications, Computer Architecture, Foundations, Software Security Engineering, Computer Networks, Operating Systems, Software Engineering, Databases I and II, Algorithms, System Programming Concepts, Object Oriented Design SKILLS
Programming Languages: Python, Java, Erlang, C, C++, SQL, HTML, Scheme Tools & Methods: Git, Jira, Terminal (Unix)
PROJECTS
Software Engineering, Project Manager, WPI, Fall 2014
• Effectively divided and managed work of all team members
• Contributed as part of a team of 14 to build a full featured task manager in 7 weeks Artificial Intelligence, WPI, Fall 2015
• Developed a synonym finder pulling from multiple thesaurus databases
• Used machine learned to detect the optimal word based on the thesaurus’ performance Major Qualifying Project, WPI, Fall 2015
• Developed an Android application to detect smoking using an Android Watch
• Used WEKA as a machine learning tool to eliminate confounding effects ACTIVITIES
Interfraternity Council, VP of Recruitment, WPI, Fall 2013 – Spring 2016 Student Government Association, Senator, WPI, Spring 2013 – January 2016 Sigma Pi Fraternity, Rush Chairman, WPI, Winter 2013 – Spring 2016 Ultimate Frisbee Team, Treasurer, WPI, Fall 2012 – Spring 2016
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