Kimberly F Spooner

*** ***** ****, ******, ** ***34 acvkfj@r.postjobfree.com 229-***-****

Work Experience

Assistant Manager/Floater Speedee Cash 02/08/2016-present

Collections

Marketing

Research

Customer Service

Process Loans

Bookkeeping/Quickbooks/Operate cash register

Various Administrative duties

Data entry

Assist Managers for three locations

Retail Merchandiser/Team-lead/Sales Rep., Cross-Mark 2012-2015

Team-lead for various resets, provided training for new reps.

Maintained current promotions, policies, and security practices.

Replenished floor stock and processed shipments to ensure product availability for customers.

Assembled displays to make the store experience interactive and engaging.

Displayed the appropriate signage for products and sales promotions.

Established and maintained proper high traffic displays, resulting in increased sales.

Effectively communicated and coordinated execution of the plan-o-gram with store management.

Built effective relationships with each store to develop superior customer satisfaction

Data entry

Organize and manage projects

Ability to work independently

Good time management

Ability to audit records

Ability to delegate

Detail-oriented

Ability to meet deadlines

Mediate problems

Strong communicator

Proficiency in Microsoft, Excel, Quick-book, and various other programs and software

Ability to Analyze data or facts

Ability to use various office equipment

Sales

Customer Service Representative, Acceptance Insurance, Bainbridge GA 2011-2012

Promoted agency products to customers in person, on the telephone and in writing.

Compiled coverage and rating information in an accessible format.

Prepared necessary paperwork to process insurance sales and renewals.

Submitted up-to-date activity and production logs to agency management for review.

Pursued continue education and training programs to continue professional development.

Followed up with potential clients regarding online information requests.

Presented and clearly explained insurance policy options to clients based on their needs and goals.

Developed productive working relationships with car dealers, loan processors and other business partners in the community.

Maintain customers billing, renews each week, and inquire about any additional continuing needs.

Drafted quarterly reports for management review.

Promoted client retention through high-quality service and follow through.

Marketing

Data entry

A/P and A/R

Collections

Office Manager, Chapman’s, Climax GA 2008-2009

Calculated discounts, percentage allocations and credits.

Verified details of transactions, including funds received and total account balances.

Coded the general ledger and processed vendor invoice payments.

Coordinated approval processes of all accounts payable invoices.

Balanced batch summary reports for verification and approval.

Conducted month-end balance sheet reviews and reconciled any variances.

Correct accounts payable issues from employees and vendors.

Researched and resolved billing and invoice problems.

Maintained detailed administrative and procedural processes to improve accuracy and efficiency.

Verified and logged in deadlines for responding to daily inquires.

Created databases and spreadsheets to improve inventory management and reporting accuracy.

Scheduled and confirmed appointments for team.

Successfully established effective systems for record retention by creating database for daily correspondence tracking.

Data entry

A/R and A/P

Collections

Family Support Coordinator, Easter Seals, Albany GA 1997-1999

Provided community education and public awareness with services and resources through volunteering with local and state functions.

Provided information and resources for clients and community.

Built positive rapport with community service agencies.

Assisted with referral through the various other community programs.

Cooperated with other health related agencies and organizations in community activities.

Established and maintained positive relationships with residents, and families, health care providers, physicians and community at large.

Interacted with agencies regarding client service plans, treatment reports and progress notes.

Interacted with agencies through outreach, advocacy and rehabilitative services and crisis intervention.

Interacted with schools and community personnel.

Assisted clients in respite care services, budgets, assisted with waivers for those clients.

Volunteer with local and state agencies

Data entry

A/R and A/P

Education

Troy University, Online Bachelor Human Services/Social Services Present

Darton College, Albany GA. A.S. Social Work

Wallace J. Greene, Albany GA Certificate of Education P&C insurance

Darton College, Valdosta GA Certificate Social work 3.5 core hours

Bainbridge College, Bainbridge GA A.S. Computer Information Systems

Contact this candidate