Customer Service Manager

CHRISTY LEE BARNUM

**** ********* **. * *******, MI 48603 ***************@*****.*** 989-***-****

OBJECTIVE

To obtain a position where I may be able to employ outstanding work ethic and help the company grow and advance.

SKILLS & ABILITIES

I have over 15 years of experience working as a Bookkeeper and Management and over 20 years customer service. Over 7 years call center rep including call center manager, Can use computers, software, 10-Key, copier, Fax, Accounts Payable, Accounts Receivable, and Payroll; work a multi phone line, take messages, train, hiring, firing, deposits, and filing.

EXPERIENCE

ASSISTANT MANAGER Sterling Crest Apartments

02/2015 TO 06/2016

Great customers service skills, great computer skills, proven experience in rental community Assistant management, proven supervisory skills, Section 8, Tax Credit, Onesite, all paperwork for leases and verifications.

MANAGER ROCKET BARGIN BIN

10/2011 TO 12/2014

Handling day to day operations, filing, daily paperwork, bookkeeping, ordering, training, stocking, and customer service.

BOOKKEEPER JB AND SONS

8/2009 TO 10/2011

Day to Day operations, accounts receivable, accounts payable, deposits, setting up meetings, and filing

WELCOME CALL CENTER CHARTER COMMUNCATIONS

4/2007 TO 8/2009

Helped customers make sure they were in the right plan, dispatched techs to homes, made sure accounts were set up right and the payments were in.

LEASING COUNSULTANT NORMANDY SQUARE

1/2004 TO 4/2005

Great customers service skills, great computer skills, tours of the community, all daily paperwork

BOOKKEEPER/MANAGER VIDEO VAULT

1/2000 TO 1/2004

Pay roll, hiring, firing, Handling day to day operations, filing, daily paperwork, bookkeeping, ordering, training, stocking, and customer service.

EDUCATION

BAKER COLLEGE, CASS CITY AND FLINT, MI

BA IN BUSINESS MANAGEMENT MINOR IN MARKETING

Dean’s list, Graduated with Honors, 3.85 GPA

HOWARDS BEAUTY COLLEGE CARO, MI

DEGREE IN COSMETOLOGY

Honor Roll 3.75 GPA

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