Personal Information
Birth Date: * April **** (Age: 51)
Gender: Male
Nationality: United States
Mobile: 1-708-***-****
Education
Masters Business Administration (Marketing) University of Liverpool, UK
Bachelors of Computer Science, University of Wexford, Zurich, Switzerland
High Secondary School, Science Section, Abdullah Al Jaber School - Kuwait
Experience
Sr. Sales Manager
Alalamiah Technology Group
Job Role: Sales Manager
November 2014 - Present
Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge, Developing Budgets, Staffing.
Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
Implements national sales programs by developing field sales action plans.
Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
Completes national sales operational requirements by scheduling and assigning employees; following up on work results.
Maintains national sales staff by recruiting, selecting, orienting, and training employees.
Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Contracting Sales Responsibility
Alalamiah Technology Group
Attending initial sales meetings and meeting the client
Determining a client's business requirements and whether the products being considered are suitable
Decide whether the software or hardware needs adapting to meet the client's needs
Answering any technical questions the client might have
Presenting your findings to a technical team to act on, and then to the client
Contracting Companies:-
Ahmadiah Contracting And Trading Company
Kharafi National Company
Sayed Hamid Behbehani & Sons Company
Al Mulla Trading & Contracting
Gulf Engineering Company.
Contracting Projects:-
Ministry of Education ( Smart Class Rooms Project)
Central Bank of Kuwait (Network, & Cabling Solution Project)
Kuwait University – Al Shadadiah Building (Control Room Project)
Ministry of Education (Network & cabling Project)
KOC Hospital (Cabling & Audio Visual Solution project)
Sr. Sales Manager
International Network Technologies
Company Industry: Information Technology
Job Role: Sales Manager
October 2010 - October 2014
Creating a new business channels in different sectors such as (Financial, Telecom, Enterprise Sectors)
Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge development.
Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.
Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets, and promoting the organization’s presence throughout Australia.
Assist in the development of the annual marketing plan, specifically advising on: realistic forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional strategy and sales effort), realistic costs of operating the sales force; and sales promotion plans.
Ensure that all sales representative activities are in accordance with the guidelines of the Medicine Australia’s Code of Conduct.
Responsible for the planning, recruitment, direction, organization and control of sales managers and sales representatives to accomplish specific objectives.
Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings, sales newsletters and electronic bulletins.
Plan and implement a specific appraisal system that describes the responsibilities and performance standards for each member of the sales team, set individual territory sales and commission targets and administer the commission plan.
Personally observe the performance of medical representatives in the field on a regular basis.
Provide high standards of ongoing training for the medical representatives so that they possess sufficient medical and technical knowledge to present information on the company’s products in an accurate and balanced manner.
Senior Product Manager
International Turnkey Systems
Company Industry: Information Technology
Job Role: Marketing/PR
June 2008 - July 2010
Handling the relationship between ITS and vendors
Providing ITS sales team across all regions with the solution proposals and ITS quotations
Supporting sales team with all marketing materials such as (events, road shows, and presentations)
Assisting our sales team to create sales channels cross all ITS regions
Researching and evaluating banking solutions
Partnering with ITS in working as a sales agent within my marketing role for additional global operations other than ITS under our sales geographic including:-
Handling third party solutions (EFT Products) such as:-
oInternet Banking System
oVeriFone (POS)
oHPS (Power Card System)
oIRIS (Risk Management System)
oOlivetti PR2 Printer & Check Reader
oSmartStream (Reconciliation System)
oBanquet ATM Machine
oCSFi International (Electronic funds transfer switching and ATM driving and management solutions)
Senior Account Manager
International Turnkey Systems
Company Industry: Information Technology
Job Role: Sales
March 2004 - March 2008
Handling and selling Banking solutions in Kuwait Region.
Handling the sales activities for all ITS banking solutions within Kuwait region such as (Sales, Pre-Sales, events & presentation)
Handling the ITS projects between ITS and customer
Creating end to end solution proposals for customers
Preparing sales forecasts and sales reports monthly
Managing the proposal negotiation with the customers including the following :-
oPhoenix Core bank System
oTradWind System
oBranch Automation System
oTreasury System
oInternet Banking System
oSUN UNIX Servers Hardware
oORACLE database
oWeblogic (BEA Solution)
oPower Card System (HPS)
Alalamiah Electronics Company
Electronic service & Sakhr Products Manager
Company Industry: Information Technology
Job Role: Technical Support
December 2001 - February 2004
Handling all Sakhr Solutions and online services such as :-
oArabic Document Management System
oSPS (Sakhr Publishing System) Web sites.
oIDRISE Search Engine
oSET (Sakhr Enterprise Translation)
oSakhr Publisher
oOCR (Optical Character Reqnization)
oAutomatic Reader (OCR)
oReading Machine
oTTS (Text to Speech) System
oASR (Automatic Speech Reorganization) System
International Sales Manager
Harf Information Technology
Company Industry: Information Technology
Job Role: Sales
August 1999 - October 2000
Kuwait & Riyadh
Handling Harf (Islamic Software) and maintaining internet website (Islamic Projects) and other service projects (USA, Europe, Middle East, and GCC)
Sales Manager
Digitek International Company
Location: United States
Job Role: Sales
November 1995 - October 1999
Handling software and hardware Sales cross all States & Canada for the following products:-
Sakhr Arabic Products
OCR
CA System (Translation Software)
DELL Computers
HP (Servers & Printers)
Network Utilities
Technical & training support staff
Alalamiah Electronics Company
Job Role: Sales
Jun 1990 – December 1995
Handling the software and hardware technical troubleshooting for the following: -
Sakhr Arabic Products (word Processor, Desktop Publishing, and Arabic Operating System).
Dbase III Plus
Louts
Novell Network
Senior Sales Supervisor
Alalamiah Electronics Company
Job Role: Sales
April 1991
Marketing and selling the following products :
oPC’s (Sakhr, DELL & HP)
oSakhr (Arabic Products)
oIntel (Network products and Utilities)
oLotus (Software Products)
oBorland (Software Products)
oNovell Network – Operating System & Utilities)
oTripp Lite (UPS’s)
oArchiving Solution (Tape Backups)
oSeagate (Hard Disks)
oMicrotek & Fujitsu (Scanners)
oProcomp (Optical Drives)
oViewSonic (Image processing systems)
oHP (Printers, Scanners, and Network products)
oFile Magic (Image Processing Systems)
Sales Manager
Alalamiah Electronics Company
Job Role: Sales
March 1993
Marketing our agencies to dealers, government and private sectors
Selecting new products for the division
Preparing sales forecasts for hardware and software
Tendering / Studying new products and promoting them in the market
Sales campaigns.
Conducting market surveys about PC products and accessories
Producing wholesale plans for the management
Creating more channels to sell our products
Conducting seminars to the sales team on new products
Seminars:-
Analytic Data Solution
Security Solution
Phoenix Core Banking Solution
E-leader Mobile Application
F5 Technical Sales Professional accredited.
Sun Server & Storage & DR sites
EMC Storages & Document Management system
Network products solution (Seminar)
Image Processing (Sales Training course)
Network O/S & Utilities (Sales Training)
HP Hardware (PC’s & Peripherals)
Sakhr solutions & Software products