Customer Service Office

Anna Case

*** ****** ****

Wickliffe, Kentucky **087

(270) 876 - 8110

Education: Commonwealth College, Hampton, Virginia

Degree: A.A.S. Executive Office Administration

Minor: Data Entry Awards: Dean’s List

Experience:

8/2002 – 10/2015 Deputy Clerk - Ballard County Circuit Clerks Office

Wickliffe, Kentucky

Supported each court division by accepting, filing and preserving court records; inspected

documents required to obtain both driver license and state identification cards; operated

courtroom recording equipment to insure court proceedings were accurately transcribed in

audio and video form; performed daily check out functions including balancing cash

drawers and preparing daily bank deposits.

9/1997 – 7/2002 Loan Processor Assistant - Bardwell Deposit Bank

Bardwell, Kentucky

Collected customer information required in the loan application process; maintained and

secured department files; supplied overall office support to the loan department; covered

bank teller stations as needed.

8/1995 - 8/1997 Administrative Assistant - Olsten Staffing Services

Paducah, Kentucky

Assignments included Olsten Staffing Services - On call clerical support for the office

manager and book keeper at the Paducah office; Westvaco Timberlands - Digitized area

maps showing contours using ARCINFO/ARCSCAN.

8/1991 - 5/1995 Graduation Clerk - Thomas Nelson Community College

Hampton, Virginia

Maintained graduation applications; analyzed reports according to Virginia Community

College System guidelines; notified graduation candidates of their graduation status;

assisted in the coordination of commencement ceremonies and performed general office

functions related to the admissions, records, and registration office. Committee Service:

Southern Association of Colleges and Schools, “Self Study” Space Management,

Associate Registrar Screening Committee, Professional Development Committee and

Academic Calendar Committee.

Skills: Proficient in Microsoft Office; 90 wpm, Fax/Scan/Photocopiers and

Email, Customer Service, Effective Office Administration

skills.

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