Jean Ciani

Fast Learner

Jacksonville, FL

acvjw7@r.postjobfree.com - 706-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

POS, Cash Office, Customer Service

Kohl's Department Stores - Jacksonville, FL - November 2014 to Present

• Ring up sales, process even exchanges and returns, accept Kohl’s credit card payments, activate and issue Kohl’s Cash

• Price adjustments, post-sale adjustments, look-up account numbers

• Straighten and stock merchandise

• Ship to Store (pick and pack merchandise for online orders)

• BOPUS (pick merchandise for in-store pick-up)

• EAS tag attachment and removal

• Sign up customers for the Yes 2 You Rewards and Kohl's credit card programs

• Provide information or direction to customers by phone and counter

• Use of handheld RF devices/smartphones/bluebirds to scan inventory in any store

• Balance, count, and record the previous day's sales

• Prep the cash drawers for the new day's sales

• Prep the daily deposit / filing and documentation

• Controlled environment under 24/7 surveillance / part time Cash Room Associate

Compass Group USA Inc - Jacksonville, FL - May 2015 to May 2016

• Working for a premier food and beverage contracted provider at Everbank Field Stadium

• Preparing 80+ banks prior to event days

• Issuing, providing change, picking up drops and end-of-event 80+ banks on event days with armed officer accompaniment

• Counting all banks and drops throughout the event and end-of-day

• Related job responsibilities

Junior Decontamination Technician

Day & Zimmermann - Port Gibson, MS - February 2016 to March 2016 Responsibilities

• Assisted in set-up of the bullpen area for the refuel floor activities

• Assisted in the decon and downposting of contamination areas

• High rad guard

• Locked high rad guard

• Establishing a water barrier in a contaminated area

• Laundry stock and trash

Skills Used

• STAR

• Safety

• ALARA

Receiving & Materials Specialist

Kelly Engineering - Jacksonville, FL - August 2015 to February 2016

• Receive in all shipments and distribute accordingly

• Inspect and count all surgical instruments from vendors

• Issue BOM (Bill of Material) product to manufacturing work orders (routers) and move to work centers

• Accurately document on each router which lot of material is systematically transacted

• Maintain proper bin storage for all material and component items held in the raw material cage

• Move various materials and supplies to the appropriate place in the facility

• Knowledge of inventory control systems

• Cross-training and occasional team member back-up in raw material departments

• Process of OVP (outside vendor process), purchase order creation, purchasing of tooling for the shop floor, and HTR invoice research

• Use of Info IDF Power Link and AS400 systems

Estimator

Trench Drain Systems - Fremont, OH - October 2014 to December 2014

• Manage and maintain estimating software

• Review project drawings for bid submissions

• Answering customer inquiries about company products

• Following internet leads, calculating product estimates and freight costs

• Issuing quotations and making follow-up sales calls

• Submission of Order Confirmation Documents (OCDs) to Accounting

• National sales responsibilities for residential accounts Cash Control Teller

Cedar Fair Entertainment Company - Sandusky, OH - May 2014 to November 2014

• Count, balance and process all money that comes through Cedar Point Amusement Park (includes currency, coin, checks, audits, etc.)

• Use of coin counting machine and currency counter

• Window Teller (cashing/depositing checks, writing receipts for deposits, providing change of currency, processing petty cash, distribution of daily revenue bags, daily station countdown, and consolidation)

• Controlled environment under 24/7 surveillance

• Seasonal Lead

Inventory Specialist

Encore Industries - Sandusky, OH - October 2012 to October 2013

• Create, revise, and maintain part numbers and bill of materials (BOMs) through audits to update Topps files, corrugation directory, and average part weight

• Segregate and maintain workload as untouched, in-process, and completed

• Catalogue and maintain production molds' status and location

• Create and maintain work procedure manuals using Snag-It software and MS Word

• Proficiency with Infor ERP VISUAL Software

Inventory & Scheduling

Encore Industries - Forsyth, GA - June 2011 to February 2013

• Manage & analyze inventory levels, safety stocks, and re-order volumes in warehouse via daily material planning, min/max, and stock reports

• Create, revise, prioritize, and reconcile work orders daily

• Maintain stock inventory accuracy via cycle counting

• Create and maintain inter-branch transfers in truckload volumes to/from other Encore sites for finished product, raw materials, and work in progress (WIP)

• Attend daily production meetings to discuss schedule deadlines versus production capabilities, including staffing, materials, mold, and machine/printer availabilities

• Assist the Shipping department with box labeling and all necessary documentation to prepare an order to ship

• Coordinate production schedule with Shipping & Customer Service to expedite orders

• Attend corporate line reviews with sales executives

• Create and maintain work procedure manuals using Snag-It software and MS Word Account Specialist

Encore Industries - Sandusky, OH - June 2005 to September 2011 Nov 2012 - Aug 2013

• Manage the top national account (Fortune 500 Company) along with 75-100+ customer accounts including big box VMI, sales, orders/samples, returns/credits, disputes, show/promo materials and provide price quotes for new and existing customers

• Create and maintain annual NAFTA documentation per customer request

• Coordinate communications among executive management, sales, plants/warehouses, and customers

• Use of multi-line telephone to answer/screen/direct all incoming calls

• Maintain account documentation through filing, scanning, note updates, data entry, and daily order status

• Create and maintain data synchronization and EDI transactions

• Online item setup and data management through Vendor and 3rd party Portals Merchandise Specialist

Sears, Roebuck And Co - Sandusky, OH - October 2007 to August 2011 Nov 2012 - Apr 2013

• Establish ad-set in store through the use of scan guns, signing price equipment and displays

• Stock and present product using pre-established planograms (POGs)

• Confirm pricing and locate inventory for customers in-store and assist with online order submission

• Use of computerized cash register to ring up sales, and take payments towards credit accounts / Part time Quality Map Technician & Customer Service

Geotrac - Norwalk, OH - September 1998 to December 2004

• Researched and verified flood zone determinations using FEMA maps

• Utilized: Flats, Plats, Tax, Overlays, Sites, Surveys, Soil, Section-Township-Range, USGS, and GIS Mapping to locate properties and structures throughout the United States, Puerto Rico, and the Virgin Islands

• Contact via phone, fax, mail, or email to Post Offices, City, Township, and County Departments, and research via search engines on the Internet

• Use of AS400 software to build flood zone info database

• Proficiency with FEMA flood zone determinations, re-check procedures, and letter of map amendment revisions (LOMAs and LOMRs)

EDUCATION

ASSOCIATE of Applied Science in Nuclear Power Technology Terra State Community College - Fremont, OH

2010 to 2014

ASSOCIATE in Arts

Bowling Green State University - Huron, OH

1994 to 1998

BACHELORS of Liberal Studies in Human Services & Social Sciences Bowling Green State University - Huron, OH

1992 to 1998

SKILLS

MS Office, Crystal Reports, Data Synchronization, EDI, ERP, MRP, CRM, AS400, Wal-Mart Retail Link, LowesLink, Cash Handling

ADDITIONAL INFORMATION

Highlights of Qualifications:

• 25+ years with cash handling

• 20+ years within an office environment

• Computer skills: 17 years using Microsoft Office; 8 years using Crystal, Data Synchronization, EDI, and Infor ERP VISUAL Software (ERP/MRP/CRM), and AS400

• 7 years of experience creating and maintaining a marketing database for new and existing item set-ups using 3rd party Excel-based portal

• Experience classifying varieties of products to the Harmonized Tariff Schedule and Schedule B

• Associates degree in Nuclear Power Technology (equivalent to 2000 labor hours)

• 7 years working with Wal-Mart Retail Link and LowesLink

• Volunteer for events through Kohl’s Cares program in the community

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