Customer Service Administrative Assistant

TARITA R. MENZIES

E. ***rd Street, Bronx, NY ****6 *********@*******.*** 347-***-****

SUMMARY OF QUALIFICATIONS

* ***** ** ****** ********** Experience

* ***** ** ****-***** Experience

* **** as a Payroll Coordinator

1 year as a Human Resource Specialist Works well in a fast-paced environment

Strong analytical and negotiating skills

Tremendous leadership qualities

Proficient in the English Language

Supervised & Interviewed New Hires

PROFESSIONAL EXPERIENCE

01/17 – 05/18 Various Positions - Los Angeles, California

Administrative Assistant, Receptionist and Customer Service Representative – Temp. Assignments

Administrative/Receptionist duties, faxed, scanned, meet and greet visitors and guests, read, edited and filed

documents/invoices and ordered office supplies.

Managed calendars, events and travel arrangements, vouchers and purchase orders.

Coordinated administrative tasks while provided extensive level of administrative support to Officers and Staff

Members, picked-up/dropped-off packages through Fedex courier service and also handled customer queries, issues

and complaints.

Maintained organizational charts in Visio Software, created, updated meetings and assisted customers daily schedules.

Developed and supported briefing materials for presentations, and also tracked purchase orders and inventory supplies.

11/16 – 12/16 United Parcel Service (UPS) – New York, New York - (Insync Staffing Agency – Manchester, New Hampshire)

Helper Coordinator – Temp. Assignment

Coordinated and reviewed the daily helper needs provided by the operations and coordinated the daily staffing of helpers.

Entered, processed and maintained helper hours for accurate recording of time and also called helpers for shift hours

assignments.

Worked closely with operations Manager and Supervisors to set-up helpers weekend work hour schedule and also

tracked packages daily from information entered by drivers which is given to clerk for check-in returns.

Maintained, sorted and distributed weekly paychecks for helpers and drivers.

01/16 – 09/16 Home Instead Senior Care, Forest Hills, New York

Household Personal Assistant/Care Giver

Responsible for scheduling household maintenance, running household errands, laundry care and pet care.

Handles grocery shopping, preparation/cooking meals, light housekeeping and organizational projects.

Maintains appointment calendars, running personal errands, some filing, emailing and bookkeeping duties.

11/15 – 12/15 Seedco Inc., New York, New York – (Winter Wyman Staffing Agency – New York, New York)

SNAP Benefits Outreach Coordinator – Temp. Assignment

Became an advocate for the Supplemental Nutrition Assistance Program (SNAP) and knowledgeable about relevant

qualifications for this program.

Conducted outreach at partner organizations which included: Speaking with clients about SNAP and other relevant

assistant programs.

Prescreened interested clients for the SNAP, Medicaid, HEAP, WIC, Safe-Link cell phones, set-up appointments for

Clients to obtain a Free New York State Identification cards (ID NYC) and also Clients locate housing (Room Rentals).

Implemented materials and information to individuals in an effort to increase their knowledge and future utilization of

SNAP and other resources in their communities.

Assisted with client follow-ups and made calls to ensure clients’ applications and interviews were completed.

Provided feedback to Seedco’s Manager as to the needs of the community.

Engaged in opportunities for professional development and other responsibilities as assigned by supervisor.

05/15 – 06/15 Time Inc., New York, New York – (Yoh Staffing Inc. – Albany, New York)

Administrative Assistant/Accounts Payable Specialist – Temp. Assignment

Entered and modified 600 Employees’ Personal Data from Excel Spreadsheets files into Workday Database Software.

Analyzed and revised Employees’ Profiles to verify data was entered accurately. Also, inspected files for changes of

grammatical errors, typographical errors, mis-spelled names, titles and status for all the Employees’ of Time Inc.

Prepared travel expense reports, itineraries, account payable invoices and calendar maintenance for the Manager.

10/14 – 11/14 Con Edison, Bronx, New York - (Arnold-Hanafin Inc. – Orlando, Florida)

Administrative Assistant – Temp. Assignment

Entered data into Excel from information found through GIS, Byers and Google maps for P.O.S. in various boroughs.

08/14 – 09/14 NIKE Inc., New York, New York – (Sunrise Systems Inc. - Metuchen, New Jersey)

Administrative Assistant/Accounts Payable Specialist – Temp. Assignment

Receptionist/Administrative duties, meet and greeted visitors and guest, verified identification of visitors and guest,

granted permission to lobby security for visitors and guest to enter onto the Nike showroom floor. Opened and closed

the Nike Showroom floor on a daily basis. Processed and maintained Nike Sales and Merchandise/Merchant Accounts.

Handled calendar management, filed, sorted and distributed pay checks, received mails and packages for co-workers,

supervisor and staff members, prepared and processed accounts payable invoices and travel expense reports.

06/07 – 07/08 Columbia University Medical Center, New York, New York

Accounts Payable Specialist/Administrative Assistant

Managed/Processed payroll, salary increases, bonuses, overtime, promotions, transfers, attendance, leave of absence,

new hires, terminations, set-up/scheduled interviews with prospective employees and also secured badges/facility items.

Coordinated Managers’ daily calendars, prepared/maintained accounts payable invoices and monthly rent statements.

Prepared/stored time of weekly and bi-weekly payroll for 220 employees, picked-up, sorted and distributed weekly

and bi-weekly paychecks, coordinated weekly staff meetings, also processed travel and business expense reports.

Maintained close relationship with other Human Resources personnel and Payroll departments, stayed appraised of

current Payroll/HR policies and procedures. Also, maintained employees’ personnel files/records, pay rates, database,

job descriptions, p.t.o. and holiday time. Assisted Dept./Div. Managers with employees’ annual performance reviews.

09/02 – 05/07 Mt. Sinai School of Medicine, New York, New York

Administrative Secretary

Inputted patients’ medical, physical and mental health exams into the logician software system.

Entered patients’ data into spreadsheet application to reflect data on hard copy and on the software.

Edited templates to correspond with notes in medical files, data entry, file maintenance/research projects.

Examined patients’ computer data for accuracy and errors, data cleaning of charts, fixed data errors and made

necessary changes as required using data cleaning acronyms.

09/00 - 09/02 Columbia University Medical Center, New York, New York

Administrative Assistant/Accounts Payable Specialist

Drafted/edited itineraries, memos and correspondences, set-up conference rooms, planned meals, menus and

catering for The Executive Committee meetings, also followed-up on inquiries with vendors and departments.

Reconciled/analyzed monthly financial account statements and journal entries, also posted information to

general ledgers, grant manager and database files.

Handled A/P, A/R, zero, six and seven ledger accounts, payroll, entries to database and also screened calls.

Prepared, proofread and issued check requests, variance, travel and business expense reports, purchase orders,

requisitions, petty cash vouchers, interdepartmental invoices and also handled additional duties as assigned.

EDUCATION Borough of Manhattan Community College, New York, New York, Major: Accounting – A.A.S. (In Progress)

SIGNATURE ACHIEVEMENTS

Managed and Supervised 20 staff Members Events Planning/Coordinating and Data Entry

Travel Arrangements and Itineraries Payroll, A/P, A/R and Bookkeeping

General Ledgers, Invoicing and Reconciliation Catering Meals and Menu Planning

Customer Service and Calendar Management Receptionist and Public Speaking

Hotel/Car and Limo Reservations and Dispatching MS Office Suite 2003, 2007 and 2010

Create, Design & Write Resumes, Cover Letters & Websites Drafting, Merchant Sales and Merchandising

Lotus Notes, Logician, Doc-Star and EBO Softwares Kronos, Photoshop, Visio and Workday Softwares

Tarita R. Menzies

East 223rd Street

Bronx, NY 10466

*********@*******.***

RE: Career Opportunities within your Company

Dear Hiring Manager:

I am writing to express my interest in the Administrative Assistant position with your company.

I am very interested in discussing possible opportunities within your company. I believe my background and experience enables me to quickly adapt and facilitate in any capacity. I am confident that I would be a great asset to your company. My resume is enclosed for your review and consideration.

I am experienced in Managing and Supervising an office of twenty (20) staff members with a wide range of Administrative related tasks. I prefer working autonomously with little or no supervision, as well as being an effective team player. I am exceedingly well-organized, creative, enthusiastic and resourceful. I appreciate the Administrative challenges of supporting a small office with a diverse group of individuals.

In addition, you will discover my Administrative and Office Support/Management skills including my calendar management and my verbal communication skills extremely proficient. I am also, knowledgeable in domestic and international travel arrangements/itineraries, word processing and computer software applications.

I would appreciate the opportunity to have a preliminary discussion with you or members of your staff to see if we can establish a mutual interest. Please feel free to contact me at 347-***-****.

Thank you in advance for your time.

Sincerely,

Tarita R. Menzies

Contact this candidate