Deborah Marie Stein Email: acvjq0@r.postjobfree.com

Address: **** *** ** **

Phone: 701-***-**** Minot, ND 58703-0719

Career Objective

To obtain a position that will allow the utilization of my skills and the opportunity for further development & education. I possess the necessary attitudes, ambition, & desire to advance in a career -- both by taking on new responsibilities & challenges in this present opportunity and through moving up to a completely new position.

Skills

Access/InfoPath/Works

Auditing, Assessment, Compliance, & Enforcement, Sarbanes-Oxley 404

Acrobat Pro/FileCenter

Case Management, LawBase

Crystal Reports

Customer Relationship Management, ACT!, FileMaker Pro, WinSales, GoldMine

Excel/Quattro Pro

Enterprise Resource Planning & Supply Chain Management, Oracle & Apprise

FrontPage/Expression Web

File Transfer Protocol Sharing Management, WS_FTP

Illustrator/Streamline

Fund Raising Management, Raiser’s Edge

Outlook/GroupWise/Lotus Notes

Manufacturers’ Database Management, FoxPro

Photoshop

OSHA Compliance & Enforcement

PowerPoint/Visio

Process Improvement Analysis & Refinement, Six Sigma

Project

Product Development & Portfolio Management Process, Stage-Gate

Publisher/PageMaker/QuarkXpress

Real Estate Management, Multiple Listing Service MLS

QuickBooks/Quicken

Terminal Emulation & Remote User Connectivity, PowerTerm Pro & Telnet

Word/WordPerfect/OneNote

Workers’ Comp. Insurers Management, SmarTerm

Typing 64 Words/Minute

Alpha-Numeric Data Entry 13,000/Hour

10-Key Numeric Data Entry 14,120/Hour

Experience

Guest Lodge Motel 06/2014 present Minot, ND

Night Auditor: Nightly debriefing of issues. Greet and check guests in and out, reserve taxis, set wake-up calls; input into system, & file registrations. View multiple surveillance cameras for unusual activity. Resolve needs & issues with guests. Process no-shows, settle credit card terminal, proof & resolve discrepancies with cash drawer, deposit, & credit card charges, process end-of-day reports, & file. Make coffee & stock condiment supplies. Daily briefing of issues.

Caregiver for Father 09/2011 05/2014 Minot, ND

Caregiver: 24/7 in-home health care for my failing father at end-of-life. Medication management, planned & cooked meals, cleaned house, home repairs & maintenance indoors/outdoors, coordinated & maintained correspondence, & balanced checkbooks. Downsized home, researched values & sold items through multiple advertising mediums.

Pima County Attorney’s Office, Civil Division 11/2006 08/2011 Tucson, AZ

Legal Secretary, Business & Transactions Unit: Performed a variety of specialized legal secretarial tasks, which required distinct knowledge of legal terminology, format for legal documents, procedures, time constraints, civil legal process, filing procedures with all levels of the Court, & laws and rules of ethics pertaining to confidentiality & security of information. Made independent decisions regarding the processing of legal documents. Gathered information, prepared legal documents; monitored to ensure legal requirements & deadlines were met. Reviewed new cases, materials received, set up files & initiated paperwork; transcribed from electronic dictation; compiled statistical data. Liaison for attorneys & communication with clients. Word processed a variety of technical & confidential documents, contracts, ordinances, & privileged attorney/client information. Review, edit, cite, & proofread legal documents for attorneys, filed & indexed. Performed research. Operated a variety of computer applications & office equipment. Attended Weekly Unit Meetings, Monthly Civil Division Meetings, & Monthly Staff Meetings.

Legal Secretary, Health Law Unit: Knowledge of legal procedures, documentation, & legal time constraints. Made independent decisions in processing legal documents. Gathered information, initiated paperwork, prepared & reviewed new case files, legal documents, & monitored to ensure legal requirements & deadlines met. Liaison for Attorneys & Paralegals. Reviewed Orders for Evaluation, Petitions for Court-Ordered Treatment, Release from Evaluations, Discharges, Motions, & Dispositions, identified & flagged recurring patients. Ensured signatures on court submittals & expedited to runner. Coordinated with Superior Court Calendaring/Case Management Services, updated Notices of Hearing & Hearings Schedules. Accessed Court websites to validate patient data. Coordinated with hospitals alerting of Involuntary Petitions, information sharing & reporting. Ensured timely 14th day pickup by Police. Communicated Jail Transport & Correctional Medical Services Evaluating Medical Doctors Inmates’ Petitions, 1st Sets for Adult Detention Center to Hospitals Taken into Custody Transports, Firearms Releases. Provided Standards on Patients to Regional Behavioral Health Authority. Managed cases, tracked Rule 11 potential Title 36 initiation, updated Court-Ordered Treatment Terminations & Rollovers. Reviewed Appeals with Attorney. Compiled hearing notebooks, prepared meeting binders, agreements, & reviewed file pleadings against dockets. Organized, inventoried, & assimilated records into hierarchy system. Created PowerPoint presentations. Prepared weekly timesheets & monthly timesheet reports for attorneys, reserved conference rooms & equipment. Compilation of monthly statistical reports. Tracked Time. Reviewed courier bills. Revamped Court-Ordered Treatment Process brochure for the public. Attended Weekly Unit Meetings.

Legal Processing Support: Coordinated flow of documents, entered new cases & contracts, answered phones, greeted visitors, reserved contract numbers, updated contract logs, made photocopies, faxed, & filed documents. Archived files, generated summary & due date reports, transport; requested Documents & Micrographics chargeouts, & reviewed monthly destruction of records reports. Reported copier meter readings. Daily Superior Court & County Runner. Attended Monthly Unit Admin Meetings & Social Committee Meetings.

Lewis Management Resources / Pride Staff 08/2006 10/2006 Tucson, AZ

Assistant Manager: Temporary assignment assisting 3 Association Managers of 21 Communities with managing community associations. Working knowledge of governing legal documents. Communicated with Homeowners & Board Members, provided information, answered questions, & resolved problems. Prepared correspondence, newsletters, Board Member materials, & maintained community association information. Collaborated on ongoing violations, pending fine situations, & problem escalations. Coordinated Architectural Review Committee submittals. Maintained Site Tour information & handled inquiries. Prepared Board Books & monthly Board packets. Coordinated Annual Meetings within timeframe per governing legal documents. Attended Annual Meetings taking minutes.

Realty Executives, Southern Arizona / Kelly Resources 03/2006 07/2006 Tucson, AZ

Administrative Assistant to CEO/Owner: Temporary assignment assisting in day-to-day operations of 6 companies. Coordinated office relocation.

Safran MorphoTrust/L-1 Identity Solutions/Viisage/Identix/Visionics 11/2002 12/2005 Minneapolis, MN

Licensing Specialist: Independently issued fingerprint & facial recognition software licenses upon Customers’ immediate request in discreet development & deployment projects; ensured copyright protection by restricting licenses. Identified & organized obscure, complex information to administer appropriate product based on data collection & analysis history, & in-depth knowledge of Customers’ development through deployment stages. Built relationships with international & domestic Customers. Accelerated order fulfillment by ongoing follow-up with Sales & Customers on Backlog items. Troubleshooter of technical licensing issues & product questions. Established Field Service Procedure to assist Customers 24/7 with acquiring & troubleshooting emergency licenses. Reduced turnaround time of the approval process. Managed & streamlined multiple databases to assimilate information. Implemented consistent procedures & best practices. Created measures for Sarbanes-Oxley controls. Analyzed & refined processes; advocated & designed incorporation of data from multiplex systems, e.g. revenue recognition, backlog elimination, export control, inventory control, electronic vs. physical product forms, cycle count variances, order administration, pricing, bill of materials, & procurement strategies. Reviewed & approved Engineering Change Orders & prepared Stage Gate documents. Promoted comprehensive use of End User Licensing Agreement click-throughs in lieu of manual Legal Agreements. Drove software licensing improvement by providing quantitative fulfillment feedback & influencing with Director & decision makers; researched, evaluated, developed, implemented, & tested model for automated license delivery system. Assisted Master Scheduling with fulfilling hardware orders. Assisted Purchasing with fulfillment of retail products, liaison with delinquent suppliers, sourced alternative suppliers, evaluated disposition of goods, & monitored vendor surveys per US Trade Agreement Act. Made Bill of Material changes & Request for Proposals. Uploaded files & modified index pages on http:// site. Cross-trained in Installation & Upgrades. Participated in numerous meetings & fostered improved problem solving for new product development, product core teams, processes & procedures, customer support, product management, export control, Sarbanes-Oxley compliance, cost reduction, culture & leadership, team communication, one-on-one, & manufacturing status meetings.

Freedom Health Care / America Medical Supplies 02/2000 12/2001 Minneapolis, MN

Assistant Office Manager, Customer Service Manager, & Sales Representative: Assisted with customer needs & employee relations, supported staffing, answered phones, oriented new employees, & processed employment paperwork. Managed database, maintained clients’ charts, bookkeeping, administrative support, office maintenance, carried on-call pager & back-up Home Health Aide. Processed & tracked payroll. Tracked timesheets, audited, verified compliance, & resolved issues. Ensured clients’ eligibility for Medical Assistance; tracked clients’ Prior Authorizations, knowledge of International Statistical Classification of Diseases & Related Health Problems medical billing codes & resolved issues. Assisted with Benefits Administration, Workers’ Compensation, & Reemployment matters. Sales Representative & Customer Service Manager of durable medical equipment to the general public. Researched & placed special orders. Initiated marketing efforts.

The Producers, Inc. 09/1998 09/1999 Minneapolis, MN

Administrative Assistant: Provided administrative support to President & Program Administrators. Built program databases & manage information. Launched travel & promotional program mailings. Developed & designed program & promotional materials. Prepared program invoices. Maintained market activity & exclusivity listings. Assisted in creating destination comparisons & program proposals. Assisted in developing systems & procedures.

Doherty Employment Group 11/1997 04/1998 Minneapolis, MN

Sales & Marketing Assistant to President: Temporary assignment. Supported President & Account Managers. Produced proposals, agreements, rate letters, forms, & correspondence. Obtained purchasing quotes; maintained inventory of printed materials. Translated Spanish documents. Initiated marketing program. Arranged tradeshows.

Opportunity Partners 09/1997 11/1997 Minneapolis, MN

Development Assistant: Temporary assignment. Processed grant proposals & contributions. Managed donor information, board & committee materials, & planned giving / endowment programs. Coordinated mailing activities & processed appeals. Balanced contributions. Assisted with special projects & events. Arranged committee meetings, cultivation functions, giveaways, & estate planning.

Pulte Homes of Minnesota Corporation 05/1990 02/1997 Minneapolis, MN

Assistant to President, Sales & Marketing Coordinator: Expedited purchase agreement packages & addenda; reviewed documents & maintained databases. Advised Area Sales Managers & Sales Team. Responded to lender, broker, & realtor concerns. Office support & interaction with senior management on feasibility submissions, FHA / VA valuation submissions, homeowners’ association & land-related correspondence, & various legal documents. Weekly & monthly reporting. Controlled correspondence & screened calls for President. Designed & maintained brochures. Entered & maintained MLS listings. Initiated mass marketing mailings. Administered market analysis search profiles. Prepared homeowners’ association schedules & turnover meetings. Arranged travel & meetings. Implemented purchase agreement & addenda procedures. Notarized documents. Purchased supplies. Coordinated Spring Previews & Fall Parade of Homes. Ensured sales team compliance with Association of Realtors & State of Minnesota. Orientated & trained new sales people. Contributed on Quality Leadership, Communication, Hidden Costs, & Social Committees.

Accounts Payable: Maintained accounting systems, policies, & procedures. Operated financial systems & spreadsheet applications. Coded, reviewed, & processed all payables. Performed monthly, quarterly, & year-end maintenance, reporting, & processes. Account analyses for A/P & A/R, journal entries, accruals, & account reconciliations. Maintenance, propagations, G/L, & backlog. Ensured insurance compliance of contractors, suppliers, & vendors. Preparation of reporting / forecast packages to home office. Prepared invoices. Ordered supplies, monitored LAN tape backups, & deposited monies in bank. Acted as Secretary to Quality Leadership Committee.

Customer Service: Coordinated customer requests and resolved concerns with homeowners, field technicians, contractors, suppliers, & vendors. Monitored Quality Assurance of service orders. Weekly & monthly reporting.

Training & Education

Seminars, Workshops, & Certificates 1990 2011 Tucson, AZ & Minneapolis, MN

Pima County:

Intro to Civil

Microsoft Word 2007

Ethics 101

Microsoft Word Tips & Tricks

Briefs 101

Microsoft PowerPoint 2003

Law 101

Microsoft Excel Charts & Graphs

Legal Writing 101

Microsoft Excel Pivot Tables

Conflict of Interest 101

Internet Security

Office Policies & Procedures

Assertive Communication, Women’s Leadership Conference, YWCA

Microsoft Outlook 2003

SELF Successful Working Strategies/How to Handle Difficult People, Rockhurst University

Identix:

Achievement Award “Manufacturing Excellence, Outstanding Performance Q1 FY05”

Export Administration Regulations / Export Management System, US Dept Commerce Bureau Industry/Security

Value Based Communication, Stage-Gate

Six Sigma, Data & Statistical Analysis for Measurement & Improvement of Operations

New Product Development & Portfolio Management Processes, Stage-Gate

Producers:

Microsoft Access 97, New Horizons Learning Center

Adobe Photoshop 5.0, Science Museum of MN Class

Pulte Homes:

Let’s Make Friends & Not Lose Customers, Zig Ziglar Corp.

Turnaround, Human Synergistics

Self-Discipline & Emotional Control, Career Track Seminars

How to Handle Difficult People, National Seminars

T.L.C. for V.I.P.s Telephone Skills, Success Seminars

Goal Setting, Barry J. Sullivan

True Colors / Keys to Personal Success, Don Lowry

Normandale Community College: 1996 Minneapolis, MN

Business: Marketing & Management, Intro. To Marketing & General Psychology curriculum

References

Neil J. Konigsberg, Esq.

former Attorney

acquainted 7 years

cell: 520-***-****

work: 520-***-****

home: 520-***-****

2520 E Mabel St

Tucson, AZ 85716-3834

Gary C. Grant

former Vice President

acquainted 26 years

cell: 651-***-****

40317 Par Five Dr

Onamia, MN 56359-7991

William R. Bailey

former partner

acquainted 7 years

cell: 520-***-****

108 S Circle Dr

Texarkana, TX 75503-3846

Contact this candidate