Fahad Nizar Abdul Kareem Al Balushi
Date of Birth: 24 Oct 1985
Doha, Qatar
Tel: +974-********
*****.*******@*****.***
Career Objectives:-
To find challenging assignments that would enable the use of objective decision making and higher intellect to achieve professional excellence & career advancement. To take up any responsibility and fulfill it to the best of my abilities and to the utmost satisfaction of the management.
To work in collaboration with the other members of the company and to focus on corporate objectives in order to achieve the organization or company’s profit and revenue goals.
To ensure to uphold the ethical and social responsibility standards of the organization.
Work Experience:-
-Working in Vodafone Qatar as a Retail Advisor since May 2009, and got promoted as Retail Senior Advisor on July 2015
oHandling major Complaints and Queries
oMaintaining the Store at all times and ensuring store is always presented well, in terms of general store cleanliness, tidiness and overall presentation of product and people.
oHandling Cash and storage stocks
oOrganizing Team meets and gatherings
oLiaising with different departments of retail for day to day operational activities.
oHandling VIP Customer complaints and resolving them on time. personally delivering the highest level of service to each and every customer
oInvolved in overall operational and administration delegated tasks to the highest level and to the satisfaction of the company
oCoaching and doing training for the Region and different departments in the company
-Worked as an intern with Vodafone Qatar as a Logistics coordinator in Logistics and Records Management, September 2010
oWorked on projects with regards to recycling management and re use of cards, Return Handset discounts for employees.
oHelped in developing process for faulty handsets.
oWorked with Records management developed by Aramex to understand logistics and Retail distribution policies and procedures
oWorked as a part of Magic box (mobile Terminals) in designing and launching.
-Worked as an intern with Oman Oil Marketing Company in the Operations Department. June 2007
oWorked in Scheduling & dispatching products from the company and performing stock control on daily basis.
oResponsible for checking the monitoring the quality of fuel.
oTracking all the details of fuel when we receive it from refinery
oOrganizing and dispatching the stocks for lubricants all over Oman.
-Supported for the launch of competitor Nawras (Telecommunication Company) in Muscat when it launched at the first time in Oman 2005.
-Teaching many neighbors’ children mathematics
-Organizing Parties and Families Picnics
Education & Certificates:-
May 2008 Bachelor degree in Operations Management. at
Sultan Qaboos University (OMAN)
Subjects included the following:
Operations Management
Marketing Management
Logistics and Supply Chain Management
Service &Quality Management
Production Planning and Inventory Management
Information System (IT)
Education Background
June 2003 High school Certificate,
Hafss bin Rashid Secondary School, Grade of 88%
August 2002 English course institution
British Council Institution, Grade of 97%
Courses:
-Recently doing courses in Harvard Manage Mentor, part of Harvard University Course, as it is one of the greatest Universities in the world.
Done with the following courses;
oCareer Management
oTime Management
oEthics at Work
oDiversity
oBudgeting
oTeam Management
-Done with A safety and fire course in QISC October 2011
Activists
-A member of CIC group (Commercial Investment Club)
-An active member of Operations Management Group
-Organizer in an Open Day for Operation Management Group November 2007
Languages:-
Speak
Write
Read
Arabic
Excellent
Excellent
Excellent
English
Excellent
Excellent
Excellent
Additional Skills
Good in English Oral & Typing.
Capable to communicate with individuals of all levels.
Capable of Cope Up with new System upgrades easily.
Open to suggestion and Improvement
Helpful dealing with Group and control
Like doing and finishing things on time
Like challenging and doing initiative things and activities
Effective in Coaching and leading
Computer Skills
• Oracle
• Microsoft Excel
• Microsoft Access
• Internet and Outlook
• Microsoft Word
• Power Point
Personal Information:-
- Marital status: Married
- Date of birth: 24th of Oct, 1985.
- Nationality: Omani.
- Place of current Residency: Khritiyat (Qatar)
References will be provided on request