Customer Service Marketing
Resume:
Jatin Srivastava
**/***/*,****** *****,Lucknow
Contact: +91-860*******
Email: *****.***********@*****.***
Objective
Seeking a challenging and rewarding opportunity in the industry which is in line with my academic background and which effectively utilizes my skills.
Summary of skills
Hardworking and result-oriented individual with a strong will to excel, capable of taking up responsibilities independently.
Instilled with the ability to learn new concepts within a short span of time.
Strong communication skills & ability to work under pressure with reputation of unwavering accuracy & credibility.
A team player with well-developed analytical and reasoning skills.
Professional Experience
GOLDMINE ADVERTISING LTD.
Client Servicing Executive
Client: Uttar Pradesh Information Department
Location: Lucknow
24th November to Present
Job Responsibility
Meeting and liaising with clients on a regular basis to discuss and identify their advertising requirements
Coordinating with, and acting as the link between, the client and advertising agency by maintaining regular contact with both, ensuring that communication flows effectively
Presenting creative work to clients for approval or modification;
Undertaking administration tasks as well as arranging and attending meetings
Making new business pitches, along with other agency staff
FUSION SIGNS PVT LTD
Assistant Manager-Marketing
Client: Individual Architects,Builders
Location: Lucknow
17th July 2013 to 23rd November 2014
Job Responsibility
Executing day to day marketing activity of the company
Dealing with architects and builders for interior products
Serving the existing clients in every capacity to enhance the productivity of the company
Leading an motivating team members for the new business development
Generating new business from the corporate clients
Giving presentation and answering queries of the client as well as architects/builders/interior designers and taking care of after sale services
ORIGINS ADVERTSING PVT.LTD., LUCKNOW
Senior Executive-Marketing
Client: Raymond, Madura Garments, Jaipuria College, Ramswaroop College
Location: Lucknow
10 th June 2011 to 15th July 2013
Job Responsibility
Preparing media plan i.e. outdoor media, electronic and print media, visual merchandising, etc.
Serving the existing client for their day to day requirements.
Leading and motivating team members for new business development
Dealing and managing other collaterals to provide the best quality & services in the state to the client.
Moderating training session for Business Development & Client servicing team on sales strategies/product knowledge and new pattern in advertising industry
M/s CLAIM TECH CONSULTANTS
Recovery Officer
2nd March 2008h to 10th Sep 2009
Location: Lucknow
Job Responsibility
Meeting corporate clients to collect data
Dealing with bank officers for data of customers
Handling a variety of customer service related duties and resolving customer issues with expediency
Dissertations’ and projects
AIRTEL ( for 6 Weeks)
Marketing Strategies employed at AIRTEL
Technical skills
Proficient in computer operations
Knowledge of MS Office (Excel, PowerPoint, Word)
Educational Credentials
Professional Qualification
Completed MBA from B.N.C.E.T College, Lucknow (66.28 %) in 2011
Graduation
Bachelor of Commerce from Lucknow University (58.01 %) in 2008
Undergraduate
Secondary School Certification from R. L. B. M. S. S. School, Lucknow. (60.08 %) in 2005.
Higher Secondary Certification from Florence Nightingale Academy, Lucknow.(57.80 %) in 2003
Awards & Recognition
Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer dealing, communication and team player attitude.
Personal Information
Father`s Name: Late Mr. Ravindra Kr. Srivatava
Date of Birth: 11th Sep 1986
Languages Known : English & Hindi
Hobbies: Traveling & Conversation
I hereby declare that all the above information’s are true to the best of my knowledge
Date: 02/09/2015 (Jatin Srivatava)
Place: Lucknow
Contact this candidate