Customer Service Human Resources

CHARLA A. TEUL **** MILFORD AVENUE, PARMA, OH ****4-2118 216-***-**** *****@*******.***

PERSONAL SUMMARY

Characterized as a goal oriented, energetic seasoned professional who can apply and coordinate new and existing procedures while motivating personnel in a productive team atmosphere with a diverse business background.

AREAS OF EXPERTISE

* Purchasing/Planning * Accounts Receivable/Accounts Payable

* Supervision * Payroll

* Human Resources * Customer Service

Years of successful achievement in purchasing, accounting, administration, human resources, customer/sales service and payroll. Career growth and achievement highlighted in government, manufacturing, distribution, wholesale, industrial, promotional advertising and corrugated industries.

Professional Experience

2011 – 2016 Curtiss-Wright Corp., Farris Engineering, Brecksville, Oh.

Buyer – Planner. 2012 – 2016

Re-negotiated pricing on Gaskets and Bellows. Saved the company over $100,000.

Responsible for Ordering Non-Inventory items for the Tool Crib via Company ProCard, Credit Card program.

Responsible for all Gaskets, Bellows, Machined Parts and Specialty Machine Parts through MRP/SAP system.

Helped with Yearly Physical Inventory and Data Entry of counted parts.

Production Planner I, 2011 – 2012

Responsible for Inter-Company purchases.

Ordered inventory items for Fast Track Dept. such as, but limited to: Fasteners, Gaskets and Bellows.

Planned Machine Orders for Fast Track

Receptionist when needed.

2010 – 2011 Defense Finance and Accounting Service, Cleveland, Oh.

DOD Contact Representative/Customer Care Call Center – Contractor

Assist Retired Military Personnel (All branches of service) with their pay.

Change addresses, W4 and State Exemptions. Send Out forms.

Add, Change or Delete Retired Military Pay allotments.

Send out 1099R forms for tax season.

CHARLA A. TEUL 4404 MILFORD AVENUE, PARMA, OH 44134-2118 216-***-**** - PG. 2

2003 – 2009 Van Roy Coffee Co., Brooklyn Hts., Oh.

Business Manager. 2004 – 2009

Employee of the year 2004.

Implemented new computer program with the Accountant. Switched from MAS 90 to

Quick Books Pro Mfg. 2005

Supervised office staff of two – Accounts Receivable/Collections & Billing Clerks

Reduced collection days outstanding for invoices due by 10%.

Reduced or consolidated vendors for better inventory control and reduction of stock inventory items.

Reduced vendors from 25 to 15.

Posting accuracy for customer payments at 99%.

Back-up sales clerk for retail coffee store operations on premise.

Accounts Receivable. 2003 - 2004

Post all incoming checks and cash to Mas 90 and later to QuickBooks Pro.

Make collection calls to overdue accouns.

Assist with the Retail Store on premise.

Education

Baldwin – Wallace College – Berea, Ohio

B.A in Business Administration – August, 1994

Cuyahoga Community College – West Campus, Parma, Ohio

Assoc. of Applied Business – Business Management

Assoc. of Applied Business – Purchasing Management

Computer Knowlege

MAPICS/AS 400

MRP/ERP

SAP/BAAN

MAS 90

Oracle

IBM System 36 & 38

Software Knowledge

Microsoft Word 2005, 2007, 2010 & XP

QuickBooks & QuickBooks Pro Mfg. 2005

Excel

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