Customer Service Manager
Resume:
Jessica Snasel
Las Vegas, NV 89142
702-***-**** *******@*******.***
OBJECTIVE
Interested in the administrative aspect of your business. I have over 20 years of professional experience providing excellent customer service to a diverse population. I am detailed oriented with a strong work ethic and communication skills.
WORK EXPERIENCE
Mobile Notary
11/2013 to present
To serve the public as an impartial witness in performing a variety of official fraud-deterrent acts related to the signing of important documents
Screen the signers of important documents such as property deeds, wills and powers of attorney for their true identity, their willingness to sign without duress or intimidation, and their awareness of the contents of the document or transaction
North American Title, Las Vegas, NV
Escrow Officer 03/2013- 10/2013
Establishing a customer base with Realtors and Loan Agents.
Closing escrow for buyers, sellers and borrowers.
Prepare documents such as closing statements, deeds and deeds of trust.
Coordinate property closings, overseeing signing of documents and disbursement of funds
Arrange for title searches to determine whether clients have clear property titles.
Forms and More, Martinez, CA
Clerical 09/2011 – 12/2012
Performed Notary services, prepared legal forms and documents.
Provided excellent customer service and clerical services.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Grand Lake Gardens Senior Living Community, Oakland, CA
Receptionist 08/2010 – 08/2011
Performed reception and front-desk duties, including answering phones and directing incoming.
Provided excellent customer service to residents and visitors.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific
Dante Sergent (Independent Contractor), Sacramento, CA
Escrow Advisor 07/2008 – 08/2010
Performed notary services
Preparing of documents pertaining to escrow transactions.
Placer Title Company, Concord, CA
Escrow Officer/Branch Manager 09/1986 – 06/2008
Successfully managed the escrow process and project management through utilization of training and experience.
Maintained a loyal customer base that exceeded financial expectations through increased revenue generation.
Proven support for all aspects of escrow functions, including preparation and recording of documents.
1031 Exchanges and REO experience.
TRAINING
The Learning Center, Las Vegas, NV
Microsoft Office Training 01/2016
Contact this candidate