Customer Service Sales

Meghan Griffin

Phone: 707-***-**** Email: acvj55@r.postjobfree.com

Experience:

Assistant to the President May 2016 – June 2016

Marimar Estate, Sebastopol CA

• Developed quarterly newsletter with President: compiling content, preparing timeline, following up on deadlines

• Produced score and article composite and spec sheets using Adobe Photoshop and InDesign

• Drafted follow up and thank you emails for visitors and articles written

• Answers President’s phone lines, screens calls and handles messages per established system

• Coordinate accommodations for visitors to Marimar Estate

• Monitored email inbox, forwarding to correct person

• Monitors office filing system and handled incoming/outgoing mail

• Handled personal matters and errands

Executive Assistant to Chief Commercial Officer/VP of Sales Aug. 2014 – April 2016 Soligent Distribution, Santa Rosa CA

• Manage calendar to maximize leader’s efficiency

• Schedule meetings with internal and external business partners, and handle meeting preparation

• Monitor leader’s email inbox providing swift solutions when necessary and appropriate

• Process Leader’s expense reports

• Handle logistic arrangements for individuals as well as small and large groups within the company

• Establish peer, headquarter and cross divisional relationships to support strategies

• Serve as a resource for various team members regarding company best practices

• Serve as a thought partner to Executive Team in implementing and executing Strategic Initiatives

• Served as a project manager in establishing and executing Key Performance Indicators for Sales Organization

• Prepare financial and inventory reports to help inform and support sales team

• Skillfully maneuver the ERP system to obtain useful and necessary information to best monitor sales performance

•

Customer Service/Inside Sales Nov. 2013 – May 2014 All American Containers, Santa Rosa CA

• Inside sales (phone inquiries and walk-ins) and follow up

• Sales order execution; coordinating logistics

• Data Entry

• Business development projects

• Project management: coordinate with directors, planning, implementation, and tracking of short term projects

•

Administrative Assistant Nov. 2010 – Nov. 2013

E.D. Builders, Santa Rosa CA

• Accounts receivable and payable (preparation of bank deposit, payroll, invoices)

• Purchasing (for the office and jobsites)

• Preparation of construction bids (navigating databases and websites for collection of appropriate information)

• Office support tasks (navigating regular and electronic mail, filing, phone inquiries)

• Marketing and business development collaboration Education:

Santa Rosa Junior College – Santa Rosa, CA

AA – Social and Behavioral Sciences May 2016

References:

Juan Romera-Wade - 707-***-****

Chief Commercial Officer at Soligent Distribution

Paige Powers - 408-***-****

Senior Director of World Wide Distribution & Inside Sales at Extreme Networks Jake Whiteley – 707-***-****

Director of Business Development at HelioPower

Skills:

•Proficient in Microsoft Word, Excel, Power Point, and Google Applications

•Excellent verbal, written, and interpersonal communication skills

•Ability to establish and build partnerships with all levels of management and business partners

•Excellent Customer Service skills

•Strong Problem Solving and follow up skills in high stress situations

•Willingness to take initiative in order to facilitate satisfactory completion of tasks

•Passion for continuous learning and improvement

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