Customer Service Office

SKILLS PROFILE

Skilled in developing special projects and creative objectives.

Proficiency in Microsoft Word, Access, Power Point, Excel, Outlook, and Chrome River.

Proficiency in WebEx, SharePoint, eBilling Hub and LYNC.

Extensive background in Travel Arrangements including complex international itineraries.

Notary Public.

Fluent in Russian.

LEVEL OF EXPERIENCE

OFFICE MANAGER

Matra Petroleum, USA Inc. December 2013 –January 2015

Matra Petroleum is a Private oil and gas Company, focused on the USA. The Company owns 27 leases located in the Texas Panhandle.

In charge of organizing, prioritizing and delegating tasks effectively to ensure that all administrative work is managed competently, and in accordance with the companies changing priorities and deadlines.

Participating in recruiting efforts for company head and field offices.

Coordinating temporary staffing for both offices.

Organizing new employee orientation and benefits.

Serving as the point of contact for all personnel employee matters and provide guidance to associates.

Coordinating and monitoring sick days. Vacations and leave of absences.

Organizing numerous meetings.

Arranging all travel and accommodation arrangements for staff.

Ordering Stationary, office equipment and furniture as required.

Reporting on office performance to directors and senior managers.

Maintaining office equipment & arranging any repairs or replacements.

2007-2013 Bracewell & Giuliani LLP Houston, TX

Executive Assistant to CFO

Bracewell & Giuliani LLP is an international law firm with 485 lawyers in Texas, New York, Washington, D.C., Connecticut, Seattle, Dubai, and London. We serve Fortune 500 companies, major financial institutions, leading private investment funds, governmental entities and individuals concentrated in the energy, technology and financial services sectors worldwide.

Responsible for domestic and international travel arrangements.

Supports the preparation of the monthly financial reports.

Fills out expense reports for the CFO.

Maintains professional files and licenses of the CFO.

Assist with preparing and editing audit reports and contractual agreements.

Analysis of data of questionable accounts to detect error and/or discrepancies.

Maintains calendar of the CFO as well as department calendar.

2005-2007 USA Denimex, Inc. Houston, TX

Office Administrator

Held a position with increased responsibility at an Oil and Gas services company which has major clients in Russia, Ukraine and Kazakhstan.

Served as a primary point of contact between management, clients and vendors.

Provide administrative and accounting support to the President and Vice President with an ability to meet deadlines.

Verified and reconciled payroll.

Cash management and accounts payables/receivables.

Coordinated travel arrangements and meetings.

Provided document management support.

Managed capital purchases.

Strategized marketing tools to promote a respectable image.

Participated in planning and analyzed competition.

2000-2005 Acapulco Tan and Esthetics Salon Calgary, AB

Salon Administrator

Administrator of an esthetics salon. Responsible for the schedules, payroll, client relations, purchasing, promotions, inventory control, advertising, presentations, education, banking, repairs and maintenance.

Doubled revenues within the first year.

Increased client base from 250 to 2000.

1998-2000 First Calgary Savings Calgary, AB

Bank Teller/Customer Service Representative

Responsible for a full range of banking services such as deposits, withdrawals, transfer of funds, opening new accounts, selling GICs, issuing money orders and bank drafts, setting up appointments for personal banking, business banking, foreign exchange and safety deposit boxes.

Always exceeded target selling GICs.

1995-1997 Brewster Transportation and Tours Banff, AB

Payroll Clerk

Responsible for gathering, sorting, and processing time cards.

Assisted with payroll preparations.

Miscellaneous office duties and accounts payable.

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