Christopher Albert Garcia

**** ** *** ****

Miami, FL 33172

acviy5@r.postjobfree.com

Mobile: 305-***-****

Work Experience:

State Farm Insurance Miami, Florida

Claims Specialist July 08 - Present

Responsibilities:

Investigated, evaluated, and settled PIP/MPC, and Property Damage auto claims to

include verification of coverage and extent of damage to persons and property damage.

Consistently delivered a remarkable customer experience through handling claims

involving Personal Injury Protection and Property damage.

Applied knowledge of policies, procedures, laws, statutes, and insurance regulations

when determining coverage.

Recognized and reviewed claims requiring specialized handling, including identifying

issues that may require the use of independent experts or vendors.

Worked in partnership with and provided instruction to claim associates.

Mainland Construction Company Miami, Florida

Office Assistant/Accounts Payable Feb. 06 - July 08

Responsibilities:

Created and sent invoices, received payments, and entered payroll (up to 80 Employees)

using QuickBooks while updating and maintaining client contacts using ACT.

Supervised Job flow at various work sites.

Prepared proposals and estimates using Lotus 1-2-3.

Worked Directly with CEO and field Supervisors.

Regular office duties (filing, faxing, answering phones, etc.)

We Love Colors, Inc. Miami, Florida

Customer Service Manager Oct. 04 Feb. 06

Responsibilities:

Answered in-bound calls (various lines).

Shipped and received orders while maintaining warehouse inventory and organization.

Processed phone, email, and mail orders.

Provided excellent customer service.

Education:

Trinity International University Miami, Florida

Bachelors in Business Administration May 2014

Graduated summa cum laude

Languages:

Fluent in English and Spanish

References available upon request

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