Management Software

BHAVESH MOGA

Mobile: 086********

E-Mail: ************@*******.*** / ************@*****.**.**

Senior Level Assignments: HMIS Techno Functional Consultancy / System Analyst / Administrator / COO

Location Preference: India / Abroad

AREAS OF EXPERTISE

Project Management

IT Infrastructure Management

Network & System Administration

Oracle DBA Administration

Installation, Configuration & Troubleshooting

Disaster Recovery

Quality Compliance

Incident & Problem Management

Team Management

PROFILE SUMMARY

HMIS Techno Functional Consultant professional with nearly 21.6 years of rich & versatile experience in Project & IT Infrastructure Management, Networking Operations, System Administration, Service Delivery & Customer Support

Possess 10 years of experience in Healthcare domain

Currently associated with Karuna Hospital, Borivali, Mumbai as Chief Executive Officer-IT

Competent in handling end-to-end project delivery involving assessing & implementing effective solutions (various healthcare/Hospital software) to suit customer needs while improving client contentment & their loyalty (entailing the implementation of cost cutting strategies / initiatives for business excellence through process improvement)

Holds the distinction of successfully planning with Hospital Management for implementing multiple software, server maintenance, back-up plans and liaison with HIS Consultant / Help Desk Team

Hands-on proficiency in step-by-step implementation, integration and maintenance of applications as per hospital management requirement

Proven abilities in implementing various modules like:

oOPD Registration & Billing, Casualty, IP Registration, Indoor ADT, IP Billing (incl. Packages Billing, Corporate Billing & Billing to TPA & Insurance Cos.

oPathology Reporting, Radiology Reporting, Doctor’s Honorarium, Inventory, Pharmacy, Linen, AMC Contract Management & Financial Accounting

Demonstrated excellence in management of IT operations from strategy to implementation involving requirement analysis, scheduling, tracking, system study, designing, testing, de-bugging, security and troubleshooting

Possess strong planning, communication, analytical & negotiation skills

SKILL SET

Managerial:

- Internal Consulting & Solution Delivery - Project Coordination / Management / Implementation

- Stakeholder Management - Business Analysis / GAP Analysis

- Detailed Requirements - Product and Solution Development

- Business Process Consulting - Solution Mapping Documentation

- Risk Mitigation / Control - Quality Assurance

- Application Support & Maintenance - Effort Estimation

Functional:

Understanding client requirements; providing design solutions i.e., functional design specification document

Handling projects including project estimation & selection of appropriate technologies for development approach

Designing business processes as well as identifying capacity limitation, bottlenecks and process problems for taking corrective action

Analyzing the healthcare business model, healthcare function specific processes and unique client requirements for integration of optimized IT solutions

Engaging with various business groups to understand business requirements, client business processes and translate the requirements to analytics domain

Writing SQL queries for ad hoc reports, assisting all departments with Oracle Data Backup, Import, etc.

Implementing various methodologies to analyze financial process, recommending modifications to minimize escalations, controlling variability, costs and reducing cycle-time for the enhancement purposes

Executing enhancements / change controls based on business requirements

Accountable for creating test board and scenarios; communicate the requirements and solutions to the technical team for preparing technical specification document and ensure if requirements given are implemented it in current customized system.

Obtaining Master Data sign off

Leading end-to-end offsite testing of the module on the basis of solution mapping & executing final acceptance for the same

Handling onsite implementation like UAT sign off, Training completion sign off, end user training certificate, trial run and go live

Reviewing progress of implementation with Project Head from Hospital (CEO/ Medical Director/ Chief Trustee)

Overseeing Oracle database maintenance, import, back-up, etc., generating reports through SQL Server & Power Builder as per Management requirement

Liaising with HIS Consultant for exchange of knowledge, building & maintaining standards for implementation

ORGANISATIONAL EXPERIENCE

Since Dec’13: Karuna Hospital, Borivali, Mumbai as Chief Executive Officer - IT

Role:

Spearheading activities related to HMS Software in Microsoft 2008 SQL Server with Small Business Server 2008 R2

Supervising the maintenance of 120 Node in which 35 node with Think Client Concept Networking, Hardware & Software

Ensuring effective staff training for Hospital Management Software implementation for all nodes goes to LIVE work

Handling backup, data import, etc. from Oracle database as per schedule given by management

Generating requisite reports through SQL

Feb’12-Nov’13: 21st Century Healthcare Pvt. Ltd., Thane (West), Mumbai as Techno Functional Consultant

Role:

Led 3 projects for HIS Software in IE modules:

oDhakaan Hospital, Rajkot (46 Bed)

oHoly Spirit Hospital, Anehdri, Mumbai (300 Bed)

oBhaktivedanta Hospital, Mira Road (400 bed)

Executed modules configuration through SQL or Master developing

Drafted solution mapping documents & configured all modules in line with hospital management queries

Prepared issue log for HIS software and rendered user training during implementation in all departments

Apr’11-Jan’12: Shri Rasiklal M. Dhariwal Ayurvedic College & Hospital, Vagaldhara as System Administrator

Role:

Monitoring HMS Software in Microsoft 2005 SQL Server with Small Business Server 2008

Maintained 69 Node with Think Client Concept Networking, Hardware & Software include server maintenance

Rendered staff training for Hospital Management Software implementation as per schedule given by our consultant & all nodes goes to LIVE work

Oversaw Rasiklal M Dhariwal Hospital implementation with network structuring, hardware & implementation of HMS software at Palitana as a Visiting Consultant

Executed and managed backup, data import, etc. activities from Oracle Database

Aug’05-Mar’11: Dhakaan Medical & Research Center, Rajkot as System Administrator

Role:

Monitoring HMS Software in Microsoft 2003 SQL Server with Small Business Server 2003

Maintained 46 Node (Computer) with Think Client Concept Networking, Hardware & Software include server maintenance

Rendered staff training for Hospital Management Software implementation as per schedule given by our consultant & all nodes goes to LIVE work

Executed and managed backup, data import, etc. activities from Oracle Database

Aug’01-Aug’05: Ajmera Cements Pvt. Ltd., Bhanduri as System Administrator

Role:

Headed the development of a software in FoxPro+ for Cement Plant and computerized all the departments i.e. Sales, Store, Lab, etc.

Handled Visual Trio & Tally Accounting Software for accounting purpose & upto balance sheet finalisation and export correspondence work & manufacturing costing, MIS report, etc.

Managed Microsoft 2000 SQL Server & maintained all nodes networking, hardware & software include Oracle server maintenance

PREVIOUS EXPERIENCE

Jul’99-Jul’01: R.K. Doshi & Co. (Chartered Accountants), Rajkot as System Administrator

Jun’98-Jul’99: J.K. Paints & Resins Pvt. Ltd., Rajkot as System Administrator

Jun’97-Jun’98: Prisam Cad Services Pvt. Ltd., Rajkot as Cad Operator

Jun’96-Jun’97: Cosmos Computer Institution, Rajkot as Computer Operator

May’94-May’96: ACE Software Pvt. Ltd., Rajkot as Computer Operator

Functional Areas Modules Implemented at various Hospitals:

Patient & Hospital Administration

Doctors Appointment

Doctors EMR

OPD Registration & Billing

Casualty Registration

IP Registration & ADT

Wards Management

OT Scheduling

IP Billing (incl. Packages Billing, Corporate Billing & Billing to TPA & Insurance Cos.)

Lab Management

Radiology Reporting

Pharmacy / General Stores

Back Office

Doctor’s Accounting

Materials Management - Purchase & Stores Mgmt

Financial Accounting / Tally Interfacing

MIS

EDUCATION

1994 D.C.A. (Diploma Computer Application) from Kutch Saurashtra Productivity Council, Rajkot

1994 RFM from I.T.I., Rajkot

2004 BCA from Asian Institute of Management and Engineering, Delhi

2007 D.C.A. (Diploma Computer Application) from Cosmos Computer (SQL 2005+), Rajkot

2007 MBA (Healthcare & Software Project Management)

IT SKILLS

FoxPro+, Networking, Hardware

MS SQL Server 2000, 2005, 2008 R2 & 2012, Oracle Server & Database

PERSONAL DETAILS

Date of Birth : 20th January 1974

Languages Known : English, Hindi and Gujarati

Permanent Address : Dhara, Rang Upavan Society, Block No. 68, Near Hanuman Madhi, Raiya Road, Rajkot – 360005

Current Address : Atlantis Apartment, B-101, Haware City Road, Behind Hyper Market, Kasarvadavali, Thane (West), Mumbai – 400607

Current CTC : Rs.7.50 Lacs per annum.

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