Receptionist
Resume:
Jezreel E. Gubalane
V.Luna Quezon City
Mobile Number: 090*-*******
E-mail address: ***********@*****.***
An opportunity to learn in a hospitality industry and to enter a type of organization, allowing me to use my knowledge and skills that would allow me to blend with your firm.
I am a service-oriented individual, who is gracious, well mannered and attentive to the needs of guests and can easily adopt in work environment.
I have good communication skills and administrative skills with pleasing personality, Flexible and can easily adapt in work environment, I have experience with a variety of software programs, including basic Amadeus, Microsoft Office.
2009 – 2013 Bachelor of Science in Tourism Management
Our Lady of Fatima University
# 1 Esperanza Street Hilltop Mansion, Lagro Quezon City
2004 - 2008 Secondary
Maranatha Christian Academy
Camarin, Caloocan City
1998 - 2004 Elementary
Quirino Elementary School
Anonas, Quezon City
December 2014 – Present Advocate Fashion, Inc. – Francis Libiran
Receptionist/Customer Relations Officer
22 Scout Bayoran Tomas Morato Quezon City
Deliver excellent customer service at all times. Making sure that our clients received a good quality product from our company. Keeping the reception area clean and cozy, at all times. Deal with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail. Answering phone calls and arranging couriers. Making sure that all clients’ records are up to date.
October 2013 – November 2014 The Sulo Riviera Hotel
Reservation Agent - Front Office Department
Matalino Road Diliman Quezon City
Responds to communicate from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications. Arranging Airport transfers for the guest. Making sure that they received a high quality service from us.
January 24, 2013 Manilafun Services & Merchandising Inc.
Marketing Assistant – 250 Hours
Unit 303 Medecor Building Ortigas Avenue, Greenhills, San Juan City, Metro Manila
February 01, 2013 The Making of a Successful Flight Attendant
Service Quality Program – 250 Hours
NAIA Terminal 1 Familiarization Tour
NAIA Terminal 3 Familiarization Tour
Sky Aviation Learning Center, Inc.
Philippine Airport Ground Support Solutions Inc.
May 2 – 4 2012 Global Distribution System: Amadeus in Focus
Pacific Voyage Travel and Tours
Our Lady of Fatima University
March 15, 2012 Types of Meat
Burgoo Restaurant
Tomas Morato, Quezon City
March 28 – 30 2012 Tour and Learning Program
George Guest House
Mt. Province, Sagada
February 24, 2012 6th Annual National Tourism Students’ Congress
St. Jude College
Sampaloc. Manila
January 28, 2011 Gloria Jean’s “The Barista Basics”
Our Lady of Fatima University
2nd Floor SJB Auditorium
October 28, 2009 Hotel Familiarization, Front Office Operation and
Food Hygiene Sanitation
Lohas Hotel, Clark Pampanga
Exceptional communicator
MS Office expert
Reliable & Responsible
Gender : Female
Age : 23 years old
Gender : Female
Status : Single
Height : 5’3”
Weight : 48 Kg.
Mr. Victor Harry Cruz
Public Relations Manager
Advocate Fashion, Inc. – Francis Libiran
Ms. Julie Pinto
Human Resource Officer
Advocate Fashion, Inc. – Francis Libiran
Ms. Ava Mari Pinedes
Creative Marketing
BevArtistry AU
JEZREEL ESTREVILLO GUBALANE
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