Customer Service Sales

MIGUEL MALDONADO

***** ****** ****** ***** ***** Chino Hills, CA, 91709 951-***-**** ******.*********@*******.***

OBJECTIVE

My goals are to learn as much as possible within a company in entry-level position. Also, to stay long term and grow within the company.

SKILLS PROFILE

-7 years of customer service experience

-3 years of sales experience

-1 year of desk work experience

EMPLOYMENT HISTORY

ENTERPRISE RENT-A-CAR, CUSTOMER SERVICE AGENT

8/1/2008 7/8/2011

Pomona, CA

-Provided customer service to clients by answering phones, writing up contracts, and finishing sales.

-Wrote up contracts to customers and clients in face and over the phone.

-Made sure vehicles were presentable.

FED EX, PARCEL ASSISTANT

11/12/2006 6/21/2008

Chino, CA

-Provide customer assistance to product information, deliveries, answered phone calls, record imports and exports that go on in the workplace, and record and track packages.

-Quantify the amount our shipping yard imported and the amount exported out of the dockyards.

-Document on the computer the amount of freight that was quantified for record keeping.

EDUCATION

Major

-BA Business Administration, University of La Verne, in progress

REFERENCES

-Freddy Texteira, 909-***-****[Buffalo]

-Yvonne Mckinnley, 951-***-****

-Christian Palacios, 909-***-****

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