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Customer Service Medical

Long Beach, CA
June 30, 2016

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Sheila Cooper

*** * **** ****** *** Angeles, CA



Hertz Corporation, Los Angeles, CA June 2011 - Present

Shuttle Transportation Driver

Customer service shuttle driver providing transportation services for customers to and from Hertz to multiple locations such as airport, hotel, etc.

Awarded Certificate of Appreciation for accomplishing highest Net Promoter Score commendations.

IHSS, Los Angeles, CA June 2001 - October 2008


Therapist Aide; provided in home care for senior citizens. Worked in the community in the elderly homes, provided transportation services for elderly program.

Watts Health Care Corp May 2002-September 2004

Medical Records Clerk II

Handled medical records and billing for the Dental department.

Watts Health Foundation

May 1994 -March 1995

Medical Records Clerk

Maintained updated medical records, administered urinalysis for patients and audited all charts on a bi-monthly basis.

US Postal Service, Bell, CA

March 1987 -August 1994

Mail Handler and Mechanical Helper/Clerk

Sorted mail, loaded and unloaded mail delivery trucks, repaired and assembled mail hamper/carts.

Veterans Hospital, Long Beach, CA

December 1985 -January 1989

Medical Records Clerk

Admitted patients into hospital, handled medical claims, organized medical records, distributed mail to multiple rehabilitation facilities and medical clinics.


El Camino College, El Camino, CA

General Education, 2009

Associates Degree in Progress

California Paramedical, Long Beach, CA

Other - Medical Assistant/ Phlebotomy, September 1984

Certificate of Completion

Skills - Microsoft Office Word, Excel, PowerPoint, Publisher, Fax, Copy, File, Data Entry

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