Customer Service Medical
Resume:
Sheila Cooper
*** * **** ****** *** Angeles, CA
***********@*****.***
Experience
Hertz Corporation, Los Angeles, CA June 2011 - Present
Shuttle Transportation Driver
Customer service shuttle driver providing transportation services for customers to and from Hertz to multiple locations such as airport, hotel, etc.
Awarded Certificate of Appreciation for accomplishing highest Net Promoter Score commendations.
IHSS, Los Angeles, CA June 2001 - October 2008
Caregiver
Therapist Aide; provided in home care for senior citizens. Worked in the community in the elderly homes, provided transportation services for elderly program.
Watts Health Care Corp May 2002-September 2004
Medical Records Clerk II
Handled medical records and billing for the Dental department.
Watts Health Foundation
May 1994 -March 1995
Medical Records Clerk
Maintained updated medical records, administered urinalysis for patients and audited all charts on a bi-monthly basis.
US Postal Service, Bell, CA
March 1987 -August 1994
Mail Handler and Mechanical Helper/Clerk
Sorted mail, loaded and unloaded mail delivery trucks, repaired and assembled mail hamper/carts.
Veterans Hospital, Long Beach, CA
December 1985 -January 1989
Medical Records Clerk
Admitted patients into hospital, handled medical claims, organized medical records, distributed mail to multiple rehabilitation facilities and medical clinics.
Education
El Camino College, El Camino, CA
General Education, 2009
Associates Degree in Progress
California Paramedical, Long Beach, CA
Other - Medical Assistant/ Phlebotomy, September 1984
Certificate of Completion
Skills - Microsoft Office Word, Excel, PowerPoint, Publisher, Fax, Copy, File, Data Entry
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