Krishna Rampaul

**** ****** ***., *** #*** email: acvil8@r.postjobfree.com

Davenport, Iowa 52807 Tel: 563-***-**** or 319-***-****

https://www.linkedin.com/in/kris-rampaul-895abb77

http://www.beyond.com/1CE15E00-5C05-4E57-A55D-E3E0424CA052

CAREER SUMMARY

Supply Chain Management / Logistics

Procurement /Purchasing / Buyer

Negotiation / Contract Management

Warranty Management / Service Writer

Customer Service Rep (CSR)

Accounting: AR/AP/Payroll

FINANCIAL MANAGEMENT

Be familiar with all aspects of facilities management operations

Established operational goals / Achieved cost savings targets

Worked with senior management to define and implement strategic and tactical plans and concepts.

Vouchered invoices and managed accounts payable and account receivable and payroll

assisted the insurance claim department by providing them with invoices for claims

Negotiated and readjust vendors and outside repair facilities contracts to benefit the company.

CORPORATE FINANCIAL REPORTING

Prepared and submitted daily, weekly and monthly reports.

Analyzed market trends and monitored other competitive stores for comparison pricing.

Work with senior management to define and implement strategic and tactical plans and concepts

BUDGETING/FINANCING/PERSONNEL MANAGEMENT

Managed $3.3MM yearly budget and reduce spending by 25%

Coordinated retail store staff including interviewing, hiring, terminations, supervision, and training.

Kept management up-to-date on special recognition of team members.

Made recommendations for increased productivity and cost reduction opportunities.

Adhered to site budget, prepared and analyzed weekly financial reports. Manage ways to cut and save on spending.

Coordinates all activities of retail store operation including interviewing, hiring, terminations, supervising, training,

Customer Service Representative (CSR)

Built knowledgeable understanding of the company objectives

Provided professional customer service to internal and external contacts.

Built successful local vendor relationships to achieve better pricing while researching outside savings and supplier opportunities with new suppliers.

Maintained management of ongoing negotiations with existing customers, as well as purchasing, optimization of product specifications, logistics, and preparation of regular reports.

Organized purchase activity of the company in a fixed region including a selection of suppliers and regular communication with suppliers' attorneys, customers, and accountants.

Handling a high-volume of inbound and outbound calls with Bilingual customers

Check and verify Account balances

PURCHASING/LOGISTICS

Returned materials to a vendor or shipped parts out for repair or credit.

Performed cycle counts and adjusted inventory for discrepancies.

Create orders: online, verbal, email or Faxes with suppliers using a purchase order or company credit card.

Follow all required Safety and Security Policy required, by OSHA, FDA, EPA

Maintained close communication with supervisor regarding all Maintenance issues and concerns.

Update unit information on service, warranty, and any other viable Information

Service Writer and Repose Vehicle team (VRT) duties

Established and implemented warranty policy. Reconcile warranty claim

Negotiated new vendor contracts for better parts pricing.

Performed annual returns for credit with all vendors for parts that had not moved in a six-month period.

Managed transfer of parts to other facilities or repair shops, as needed.

Improved inventory turnover rate from 50% to 89.2% per month.

Decreased obsolesces to 3%.

Adhered to signed master service agreements with vendors and outside repair facilities.

Receive purchased material and checking purchase order against packing slip for accuracy; enter receiving inventory information into online procurement system Put stock away after receipt.

Set new locations with inventory, vendors and warranty procedures

Looking up part using unit VIN#.

CAREER HISTORY

Sedona Staffing May 2016– Present

Customer Service Representative (CSR)

Kraft Heinz Company/ Store Room Solution Inc. Cedar Rapids, IA Feb 2016 – Feb2016

Buyer Assistant-Inventory Management

FARO Global Headquarters. GFX Logistics USA Inc./ Oct 2015 – Jan2015

Supply Chain Manager Trainee / Logistic Assistant / CSR

West Side Transport Inc. Cedar Rapids, IA Nov 2010 – Mar 2015

Purchasing Manager / Warranty Administrator

Truck Country of Cedar Rapids Aug 2007 – Dec 2007

Parts Counter Person CSR

Featherlite Specialty Trailers Cresco, IA Aug 2005 – Feb 2007

Manufacturing / Quality Control - Inventory Control

Hawkeye Fleet Services Cedar Rapids, IA Jun 2000 – Mar 2005

Purchasing Manager/ Service Writer / CSR

Merry-Go-Round New York, NY / Cedar Rapids, IA Aug 1992 – June 2000

Purchasing/ Store Manager / Retail

EDUCATION

Ashford University Online Nov. 2015 – Present

400 North Bluff Blvd. Clinton, IA 52732 • Phone 800-***-****

(M.B.A.), Supply Chain Management

Bachelor’s Business Administration and Management

Bachelor’s Accounting

Kirkwood Community College Cedar Rapids, Iowa Aug. 2005 – May 2009

6301 Kirkwood Blvd. SW Cedar Rapids, Iowa 52404

Associate's Degree, Accounting, and Finance

Kirkwood Community College Iowa City, Iowa June 1996 – Aug 1996 1816 Lower Muscatine Rd, Iowa City, IA 52240

Bartending Certificate

Technical or Computer Skills:

Microsoft Office Excel, pivot, spreadsheet, Outlook, Word, Powerpoint, Publisher, PDF, Word, Publisher

AS400, ADP, Transman, QuickBooks

Service Management Inventory Control Customer Satisfaction Critical Thinking, Microsoft Suite Windows, Time Management Retail, Operations Management Invoicing, Supervisory Skills Hiring, Training Teamwork, Forklift Operator Telephone Skills, Cashiering, Invoice Processing, Supply Chain Management, Team Building, Effective verbal and writing communication skills in both Spanish and English; ESL. (10+ years)

Purchasing Budgeting Inventory, Parts Purchasing, Shipping, Warranty Accounts Payable Accounts Receivable, Data Entry QuickBooks, Accounting, ADP, AS400, Transman (9 years

RELEVANT COMMUNITY SERVICE

Cedar Rapids Library, August 2008 - December 2008

Duties: putting books away, organizing shelves, setting up for activities and assisting the customers, as needed.

Mission of Hope Cedar Rapids, March 2010 - August 2010

Duties: Helped prepare, served food, and clean up the facility afterward.

RELEVANT INTERESTS / HOBBIES

Baseball, Movies, Stamp Collecting, Fishing, Traveling

LICENCE/PROFESSIONAL CERTIFICATION

Meritor Cedar Rapids, Iowa

Ten studs, hub, and stud piloted wheel installation training January 2015

FARO Headquarters Lake Mary, FL.

Supply Chain Management December 2015

National Career Readiness Certificate

Silver Certificate June 2016

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