Customer Service Manager

Sandra M Wood

**** ******* **, ********* ** ***** 540-***-****, cell: 540-***-**** ****.**.**@*****.***

Objective

To obtain a position as an Administrative/Office Manager position.

Experience

Accounting-AP/AR

10/13- present The Inn at Little Washington, Washington, VA

Process all accounts payable, matches Purchase Orders to Invoices,

Collection of all Accounts Receivable, Night Audit reconciliation,

Process and Reconcile Monthly Credit Card statements,

Maintain Vendor accounts

Business Manager

12/04-10/13 Shenandoah Valley Golf Club, Front Royal, VA

Human Resources, Workers Comp, Payroll

Accounting- Accounts Receivable /Payable/ General Ledger/Collections

Reconcile month end reports and all bank statement for Controller

All daily cash reconciliations

All general office duties or department issues that arise

Administrative Assistant

11/02-6/04 David R Dill Concrete, Inc, also DBA D&M Container Service, Middletown, VA

Accounts Receivable/ Payables for both companies

Payroll for both companies

Assisted Vice President with dispatching, keeping accurate logs of inspections & deliveries, and assisted builders and customer issues.

Commission Sales

10/98-10/02 Shenandoah Publishing Company (The Northern Virginia Daily), Strasburg, VA

Handled all help wanted sales for four surrounding counties,

Ensured customer accounts were in good standing

Provided excellent customer service

Met company set goal, was top performer in the department

Carried the entire department during vacation periods and personnel

shortage.

Other responsibilities included: filing, keeping excellent customer

records and data entry

Education

Martinsburg Christian Academy, Martinsburg, WV

1980-1984

General High School Diploma

Interests

Enjoy working directly with Customers/ Clients, love a challenge, and working in a fast paced environment.

References

References upon request.

Contact this candidate