Customer Service Sales
Resume:
Terence Presley
Ocala, Fl *****
**********@*****.***
Objective: I would like the opportunity to showcase my education, knowledge, and experience while continuing to grow and find new ways to provide exceptional services in a progressive environment.
Work Experience:
Custom Windows, Ocala, Fl October 2014- November 2015
Assist with planning and loading of merchandise on to truck ensuring quality customer service at all times. Other duties include, training new employees, and inventory management.
Home Run Reality, Ocala Fl October 2013- November 2014
Managed credit accounts, generated monthly marketing reports, administered online banking functions, ensured compliance with accounting deadlines, and performed accounts receivable functions, home appraisals.
Five Guys: Ocala, Fl June 2009- November 2013
Promoted to shift leader June 2010: Duties included hiring, training, and motivating new staff members. Also coordinated employee shifts, lunch breaks, and absences. Cash handling including opening and closing registers, approving overrides, and monitoring cash limits
Sam’s Club: Ocala, Fl March 2006- May 2009
Provided exceptional customer service while processing sales, payments, refunds and exchanges, issued refunds and credits, maintain records of all transactions, monitor inventory, assist with product display
Zone Health & Fitness Ocala,FL September2015-June 2016
Assist with helping customers (sales), and cash handling. Promoted to shift leader within a month of working for company. Awarded Quarterly employee.
Education:
Central Florida College, Ocala, Fl Associates of in Business Management, Class of 2013
Ocala Christian Academy, Ocala, Fl, Class of 2007: Graduated with honors including “Who’s who among American Students 2007”
Special Skills:
Knowledge of Excel and Word
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